All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks and select beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Number or type of beverages is limited at one or more venues
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Land activities
- Fitness facilities
- Tennis
- Volleyball
Entertainment
- On-site entertainment and activities
- On-site live performances
- Theme parties
Not included
- Tennis lessons
- Surcharge for premium or imported alcoholic beverages
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Off-site tours
- Surfing/bodyboarding included
- Tennis lessons not included
- 24-hour room service
- Buffet-style meals included
- Onsite entertainment and activities included
- A la carte dining included
- Service charge included
- Local non-alcoholic drinks and soft drinks included
- Additional service charge accepted
- Fitness facilities included
- Tennis included
- Volleyball included
- Childcare not included
- One or more venues limit drinks
- Surcharge for premium or imported alcoholic drinks
- Minibar (all drinks included)
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- All on-site activities, and facilities and equipment included
- Offsite tours not included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
Property Features
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool. Smoking is allowed in designated areas at this 5-star Puerto Morelos property.
- 1005 guestrooms or units
- 9 levels
- 12 dining venues
- 4 bars on the beach
- 3 bars by the pool
- 3 swim-up bars
- 10 bars or lounges
- 2 coffee shops
- Full breakfast (free)
- Deli
- Kid's club (free)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference centre
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Games room or arcade
- Pool or billiards table
- Terrace
- Garden
- Gift shop
- Beauty salon
- ATM
- On-site shopping
- Bellhop
- Lift
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Free water park access
- Number of outdoor pools - 6
- Children's pool
- Lazy river
- Waterslide
- Supervised childcare/activities (free)
- Free WiFi
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Room Amenities
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
- Private balcony
- Stocked minibar (free)
- MP3 dock
- In-room dining (24 hours)
- Plasma television
- Cable channels
- Premium channels
- Coffee maker
- Luxury bedding
- Down blanket
- Pillow options
- Housekeeping (daily)
- Nightly turndown service
- Local calls (free)
- Hairdryer
- Laptop safe
- Dressing gowns
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout curtains
- Climate control
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Gourmet Marche – On-site buffet restaurant.
Zen – This restaurant specialises in Asian cuisine. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine. Open daily.
Taj – This restaurant specialises in Indian cuisine. Open daily.
24-hour room service is available.
Nearby Activities
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Playground on site
- Beach yoga on site
- Fitness classes on site
- Volleyball on site
- Beach volleyball on site
- Yoga classes/instruction on site
Spa Services
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 1 year old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.
- One child stays free
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Debit cards not accepted
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Children stay free - maximum age 1
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- No cots (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Children stay free
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
Hotel Names
- Royalton Splash Riviera Cancun
- Royalton Splash Riviera Cancun All Inclusive Resort
You should know
- One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Pets and service animals are not allowed on site.
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