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Riviera Maya Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riviera Maya Suites

Property grounds
Bungalow, 2 Double Beds, Kitchen
Suite Palmar, 2 bedroom Penthouse
Reception
Suite Palmar, 2 bedroom Penthouse

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Mamitas Beach
    4 min walk
  • Playa del Carmen Main Beach
    4 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    8 min drive

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen

Superior Penthouse, 3 Bedrooms

  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms

  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

Down duvets, in-room safe, iron/ironing board, bed sheets

Villa (Garden Villa)

  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

Down duvets, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 2 Bedrooms, Garden Area

  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View

  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse

2 Bedroom, Penthouse

  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

Down duvets, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom, balcony

  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view

  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse

  • 149.9 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room

Suite Palmar 1 Bedroom,balcony

  • 180.0 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Riviera Maya Suites

Family-friendly Playa del Carmen hotel in Downtown Playa del Carmen with a marina
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities.
Riviera Maya Suites offers 30 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Riviera Maya Suites. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Feather duvet
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laundry detergent
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Riviera Maya Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 261 reviews" "
Rating 8 - Good. 42 out of 261 reviews" "
Rating 6 - Okay. 6 out of 261 reviews" "
Rating 4 - Poor. 3 out of 261 reviews" "
Rating 2 - Terrible. 5 out of 261 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay with family. Nice clean pool. Very clean rooms and comfortable stay.
Stayed 1 night in Aug 2024

6/10 Okay

Guadalupe, Van Nuys

Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Riverview

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel with my family during the hurricane Beryl. They were extremely professional and very accommodating. It’s close by to a lot of shops and restaurants and even to the beach! I highly recommend this hotel for families with kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Anahi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Love this place 😍😍
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a last-minute reservation due to another property being unavailable after hurricane Beryl. Staff received, welcomed me, and showed me to my room. Was a huge condo, very nice. Location is perfect, ended up better than my original plans!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was wonderful. I stayed with my family in the three room apartment which was very well equipped. I loved having washer and dryer available. The staff was great and location phenomenal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Óscar salazar

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here.
Stayed 1 night in Jun 2024

10/10 Excellent

Óscar salazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 6 and love it here It was our 3rd time coming. We come back because it is always clean, they take pride in keeping everything looking great. Staff is always nice, especially Mr. Gonzalo, their bellboy. We love that they have washer/dryer in the apartments and price is reasonable.
Stayed 1 night in Jun 2024

10/10 Excellent

mariano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing, i will always stay here from now on.
Stayed 6 nights in Jun 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful spot that is just steps from the beach.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful layout; helpful staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Audrey

Stayed 1 night in May 2024

10/10 Excellent

Jessica

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Beautiful stay. Absolutely perfect location!!!
Stayed 6 nights in Apr 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely as always and the staff is super helpful and kind!
Stayed 2 nights in Apr 2024

10/10 Excellent

cindy

Liked: Amenities, property conditions & facilities
Always a lovely v stay. Staff is very helpful and kind. Beds are comfy, wifi strong, walkable to everything
Stayed 1 night in Apr 2024

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and one does not hear the noise from 5th Ave. Large space. Staff was responsive to fix a issue with the water. Lots of animals. Raccoons, possums, coatis, running around the area.
Stayed 1 night in Apr 2024

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, nice pool area, close to beach, dining & shopping
Stayed 5 nights in Apr 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful experience at Riviera Maya Suites. The staff is incredible and so friendly!
Stayed 4 nights in Mar 2024

10/10 Excellent

Charles Thomas Smith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the garden balcony, lots of space in the apartment. the mini oven could use an upgrade, laundry machines very useful, AC worked great, friendly and helpful staff. the pool was great, quiet, my family were the only ones in the pool most of the time. the hammocks were great. rooftop patio was also nice, close to 5th ave but not loud (garden facing). close to the beach. room cleaners were great. highly recommend, hope to come back sometime.
Stayed 6 nights in Mar 2024