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Riviera del Sol

3.5 star property

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Photo gallery for Riviera del Sol

View from property
Lobby sitting area
Exterior
Interior detail
Shower, free toiletries, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard King

Standard King

Standard King

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Rooftop terrace

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  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1007)
The price is €70
for 1 room
includes taxes & fees
25 Apr - 26 Apr
The Palm at Playa

About this property

Riviera del Sol

Colonial hotel with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a children's pool are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include concierge services, a library, and tour/ticket assistance.
Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Riviera del Sol's great location. During your stay, you're just a quick walk from Quinta Avenida. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and a terrace
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Riviera del Sol offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Riviera del Sol. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Playa del Carmen hotel.

The hotel hosts a free manager's reception daily.
Riviera del Sol has a restaurant on site.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riviera del Sol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
Riviera del Sol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 833 reviews
Rating 8 - Good. 244 out of 833 reviews
Rating 6 - Okay. 51 out of 833 reviews
Rating 4 - Poor. 11 out of 833 reviews
Rating 2 - Terrible. 17 out of 833 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024

4/10 Poor

Anton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part. Pros…. Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water. Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping. Cons Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do. TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep 3 star hotel with 2 star service!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Enrique, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful. We will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Efren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anastacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place in Playa Del Carmen. Great location, great staff and reasonably priced. Two thumbs up.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gear for a quick stay
Awesome for the price. Comfortable bed and big clean room. AC was cool and ceilings fans was a great addition. Only complaint is the the walls are extremely thin and you can hear everything like is inside your room.
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Stayed 7 nights in Sep 2024

6/10 Okay

Ana

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a nice place but mattress was super firm and my sheets had a smeared of poop. It was disgusting. The staff was really nice.
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl, stowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice older property. Friendly employees, nice room, great tv in the room, very safe, short block to 5th Avenue and an ok pool. No real negatives.
Stayed 2 nights in Sep 2024

10/10 Excellent

Casey Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose his property because it had a lot of authentic Mexican culture qualities. The staff was super friendly there was no sales pressure from anyone. It’s still very close to the nightlife so there is some residual noise but not nearly as bad as other properties. Overall this place is wonderful and very close to everything downtown we would definitely recommend staying here.
Stayed 7 nights in Sep 2024

8/10 Good

LUZ A.

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal y excellent recámaras muy limpia y bien decorada, solo se penetra mucho ruido de afuera..
Stayed 5 nights in Aug 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are really good and walkable distance to everything, staff are really friendly. The ac was working great.
Stayed 2 nights in Aug 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y cerca a la playa
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay close to Mamitas and 5th Av
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Stayed 8 nights in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a cute boutique hotel with perfect location…. Close to the famous Calle Quinta, where you will find restaurants, shopping, and entertainment plus Mamitas Beach is just a short 5 minute walk away
Stayed 4 nights in Jul 2024

6/10 Okay

Maria

Stayed 5 nights in Jun 2024

10/10 Excellent

Nieves

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel very much, the staff is great.
Stayed 10 nights in May 2024