See all properties

La Casa de la Playa by Xcaret Adults Only

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa de la Playa by Xcaret Adults Only

Outdoor pool, pool umbrellas, pool loungers
Suite, Oceanfront (Master)
Private spa tub
Point of interest
Poolside bar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • All-inclusive
  • Pet-friendly

Explore the area

Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    8 min drive
  • El Mercado de San Juan
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    11 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

View all photos for Suite, Beachfront

Suite, Beachfront

Suite, Beachfront

  • 99 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom

Suite, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

Separate bathtub and shower, jetted bath, hydromassage showerhead

Suite, Ocean View (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Wellness)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Suite (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3874)
The price is €647
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Occidental at Xcaret Destination - All Inclusive

About this property

La Casa de la Playa by Xcaret Adults Only

Adults-only beachfront hotel with free water park
Catch some rays at the beach or spend the day relaxing at La Casa de la Playa by Xcaret Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
La Casa de la Playa by Xcaret Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Complimentary bicycles and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at La Casa de la Playa by Xcaret Adults Only. During your stay, you'll be within walking distance of Xplor Theme Park. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Splash around at the free water park with a lazy river or swim in the outdoor pool
  • Indulge with hot stone massages, reflexology, or body treatments at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 8 minutes by car from Xplor Theme Park and 8 minutes from Xenses Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Some rates at La Casa de la Playa by Xcaret Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

La Casa de la Playa by Xcaret Adults Only offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. An outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the luxury La Casa de la Playa by Xcaret Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Playa del Carmen hotel is smoke free.

La Casa de la Playa by Xcaret Adults Only has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at La Casa de la Playa by Xcaret Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Electric car charging station on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Beach yoga
  • Designer shops
  • Free bike hire
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room
  • Wine-tasting room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Phone accessibility kit
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
La Casa de la Playa by Xcaret Adults Only offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only

La Casa de la Playa by Xcaret Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 141 out of 157 reviews" "
Rating 8 - Good. 4 out of 157 reviews" "
Rating 6 - Okay. 3 out of 157 reviews" "
Rating 4 - Poor. 4 out of 157 reviews" "
Rating 2 - Terrible. 5 out of 157 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experiences.
Stayed 1 night in Sep 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio la calidad humana es insuperable
Stayed 2 nights in Aug 2024

2/10 Terrible

Zihao, Redwood City

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Never again. It was my 2nd time staying at La Casa de La Playa, but we regret coming back. The terrace in each hotel room is small and stacked with fragile decorations. When I was getting out of the pool, I slipped and accidentally touched the edge of a small decoration piece, which then fell apart. My finger also got a cut. The hotel staff asked us what happened to the piece with a tough attitude, and then charged us $1414.35 USD, which seems much more than how much it actually costs. My partner and I were very upset.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yvette, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at CDLP. While they have removed some appreciated perks and special experiences, the butler service is even better than before. Kiyoshi and Guillermo were phenomenal as well as the bartenders and friendly faces at the restaurant. Having said that, BEWARE OF MEXICO DESTINATION CLUB. Even at CDLP they are deceptive beginning with salesperson all the way to the manager.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year 👍 the best time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel, Rolling Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alnice-Bethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolutely most luxurious experience ever. The attention to detail and thoughtfulness of the amenities available on the property, down to the level of service provided by the staff is on another level and is unbeatable. This is an experience like no other- a literal slice of heaven on earth. Shout out to Frida for making our time here just that more special.
Stayed 4 nights in Jul 2024

10/10 Excellent

Illyas, Parsippany

Stayed 2 nights in Jun 2024

2/10 Terrible

yaser

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para descansar tienen un excelente Servicio de customer service, limpieza comida y actividades. Recomendado 10/10
Stayed 3 nights in Apr 2024

10/10 Excellent

Maryluna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Shawn Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to any couple seeking a quiet, secluded get away!
Stayed 5 nights in Apr 2024

10/10 Excellent

Ivan, Caguas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at Casa de la Playa on March 2024, celebrating our honey moon. The hotel is impecable and the service is royalty-quality. No kids, only adults, very tranquil, beatiful place. Alberto and Celeste were our hosts and they assisted us in everything and made our wishes came true. All the drivers, oh my God!, gentlemen behind the wheel. The food, the scene, the mood, the pool, the room....everything is top of the line. All the people...just lovely. We cant wait to go back....
Stayed 4 nights in Mar 2024

10/10 Excellent

Zechen

Stayed 4 nights in Mar 2024

10/10 Excellent

Jamar, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oscar

Stayed 4 nights in Jan 2024

10/10 Excellent

Jose, Guatemala

Stayed 5 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever stayed at
Stayed 2 nights in Dec 2023

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and most beautiful property with limited occupants. Excellent and high quality dinning options. We were able to enjoy the heated infinity pool and rooftop pool to ourselves. The beach was shallow and great for swimming and snorkeling. Around $1800 per night is fair if you will take advantage of eating options and pools/beach.
Stayed 1 night in Dec 2023