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Junior Suite (Promo)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Accessible

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Junior Suite (Promo)

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Junior Suite, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Poolside

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Iberostar Selection Paraíso Maya Suites - All Inclusive. During your stay, you're just a quick walk from Paradise Beach. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 20 restaurants, 2 coffee shops/cafes, a beach bar and a poolside bar
  • Splash around at the free water park with a lazy river or swim in the 8 outdoor pools
  • Indulge with reflexology, deep-tissue massages or hydrotherapy at Spa Sensations
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach

Iberostar Selection Paraíso Maya Suites - All Inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Selection Paraíso Maya Suites - All Inclusive

Couples (1)
4 out of 5
Nur kaltes Wasser in whirlpoolwanne. Sehr frwundliches Personal!

Posted by on 4 Jun 2019

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About the Iberostar Selection Paraiso Maya All Inclusive

Location Chetumal Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • À la carte meals and snacks included
  • In-room minibar (some restrictions)

Not included

  • Motorised water sports
  • Snorkelling excursions

  • Snorkelling excursions not included
  • Motorised water sports not included
  • A la carte dining included
  • Service charge included
  • Additional service charge accepted
  • Minibar drinks - restrictions apply

Property Features

Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Paraíso Maya Suites - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available. This 4.5-star Playa del Carmen property is smoke free.

  • 434 guestrooms or units
  • 3 levels
  • 20 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 8
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Jetted
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.

La Pagoda – This buffet restaurant serves lunch and dinner.

La Marina – This restaurant only serves dinner. Reservations are required. Open daily.

Bistró L'Etoile – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

El Rancho – This steakhouse only serves dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 8 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Scuba diving nearby

Spa Services

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 25
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Hot tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Iberostar Paraiso Maya
  • Iberostar Maya Paraiso
  • Iberostar Paraiso Maya
  • Iberostar Paraiso Maya All Inclusive
  • Iberostar Paraiso Maya All Inclusive Playa del Carmen
  • Iberostar Paraiso Maya Playa del Carmen
  • Maya Iberostar
  • Paraiso Maya
  • Iberostar Paraiso Maya Hotel Playa Paraiso
  • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Riviera Maya
  • Iberostar Paraiso Maya All Inclusive All-inclusive property
  • Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
  • Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
  • Iberostar Paraiso Maya All Inclusive
  • Iberostar Selection Paraíso Maya All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.