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Hotel Lunata - Near Playa del Carmen Main Beach

3.0 star property

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Photo gallery for Hotel Lunata - Near Playa del Carmen Main Beach

Interior
Bar (on property)
Exterior
Junior Suite, 2 Double Beds
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lunata - Near Playa del Carmen Main Beach

A rooftop terrace, concierge services, and dry cleaning are available at this hotel. Additionally, laundry facilities, a library, and express check-out are onsite.
Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Lunata - Near Playa del Carmen Main Beach. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include a rooftop terrace, dry cleaning service, and a roundtrip airport shuttle (surcharge).
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Playa del Carmen Main Beach and 7 minutes by foot from Playa del Carmen Maritime Terminal
  • Airport shuttle service available for a fee
As a guest of Hotel Lunata - Near Playa del Carmen Main Beach, you'll find a rooftop terrace, a library, and multilingual staff. An airport shuttle (available 24 hours) is available for a fee. Hotel Lunata - Near Playa del Carmen Main Beach also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Art gallery
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 11:00 PM

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Lunata - Near Playa del Carmen Main Beach

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: MXN 450 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Lunata - Near Playa del Carmen Main Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lunata

Hotel Lunata Playa del Carmen

Lunata

Lunata Hotel

Lunata Playa del Carmen

Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico

Lunata Hotel Playa Del Carmen

Lunata Playa Del Carmen

Hotel Lunata Riviera Maya/Playa Del Carmen

Hotel Lunata - Near Playa del Carmen Main Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 447 reviews
Rating 8 - Good. 93 out of 447 reviews
Rating 6 - Okay. 16 out of 447 reviews
Rating 4 - Poor. 5 out of 447 reviews
Rating 2 - Terrible. 3 out of 447 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

We have stayed here several times and it has always been wonderful. Nice clean rooms with amazing local traditional decor. Excellent location, close to everything.
Stayed 1 night in Feb 2026

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great friendly and helpful staff! Only negatives are noise at night from location on busiest street in town (5th avenue), hot water is not quite hot enough, no microwave, no coffee in room (although they offer coffee outside in the courtyard in the mornings). Some mornings you don’t feel like going out and downstairs to the courtyard to get your first cup of coffee…Without earplugs we would have never slept. Music blasts until 3 am and then road workers started to bang until 5 am. Impossible to sleep. But if you go out until the wee hours, the morning is relatively quiet!
Entrance off 5th avenue pedestrian street
Courtyard, with covered area
Coffee in morning with cookies
Table in covered courtyard
Stayed 7 nights in Jan 2026

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un hotel estupendo, con personal amable, limpio y muy bonito. ¡La recepcionista fue la mejor! Volveré a alojarme allí!
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph, Somerville

Liked: Cleanliness, amenities, property conditions & facilities
friendly people, squeky clean, comfortable rooms, amazing location
Stayed 1 night in Jan 2026

6/10 Okay

Marco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is very nice , the location is good right off 5th ave . The only bad about this place is it is very very noisy , you won’t get much sleep at all unless you sleep around 5 am until noon , lol . There are bars and clubs all around this place so it’s obvious you won’t have peaceful nights.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ac seemed to have a mind of its own, but it was adequate. The property was located on 5th Avenue which consisted of shops selling, all the same tourist junk, beachware and restaurants. All may be attractive to younger people, but not us . The staff were so wonderful and friendly. Yes we wold definitely stay again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very attentive and helpful. The hotel is located on the main strip however it is so quiet in the rooms. Bed was comfortable and pillows a huge plus. Will definitely recommend this spot to family and friends
Stayed 6 nights in Jan 2026

10/10 Excellent

brian

Stayed 3 nights in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Claudia

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Small but neat hotel , always Cleaned and well located. Rooms are comfortable . On Main Street and lots of Places to go eat and have fun .Michelle at the Front Desk gave us Great Tips and places to go .
Stayed 2 nights in Dec 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service
Ths
Stayed 1 night in Dec 2025

10/10 Excellent

Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely place, helpful and very kind staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Margot, montreal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Le personnel très sympatique
Stayed 4 nights in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very welcoming and kind. The room was always neat and clean, and everyone was just very helpful.
Stayed 7 nights in Oct 2025

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely wonderful. Garden view, did not hear noise from street at all. Only minus was weak internet. This did not bother us us, but you should know what to expect. Excellent location. Near ferry, beach and ADO bus station.
Stayed 4 nights in Sep 2025

10/10 Excellent

Addessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful and in an ideal location. Everything is within walking distance and the staff go above and beyond to make your trip memorable. 1000 times would stay again. <3
Stayed 5 nights in Aug 2025

10/10 Excellent

Mickey

Liked: Cleanliness
I really liked the place and the people who work it are very talkative if you talk with them
Stayed 9 nights in Jul 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler

Hotel Lunata was for me the perfect place to stay in Playa del Carmen. It is a modest sized hotel located in the heart of Playa with beautifully appointed theme rooms some of which overlook the town's main shopping thoroughfare (Quinta Ave) and a backyard area and patio that is pleasing and peaceful. As a solo traveler I found my room to be plenty big, impeccably clean and well maintained and attractive. Plus, the air conditioning worked wonderfully. The room was also reasonably quiet despite the noise produced by the many restaurants and night clubs located nearby. Kudos, too, to Nikita, the front desk host who was so helpful in recommending things to do and places to visit and making all the arrangements for these activities as well. Her assistance was invaluable and she made my stay in Playa so much more enjoyable. I will definitely stay at Hotel Lunata on my next trip to Playa and I would encourage you to do the same. You won't be disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adriana

Stayed 6 nights in Jul 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Maika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel was very cute and we were happy with our stay. The staffs were very helpful and attentive, and the hotel was chill despite it being located in the middle of the busy area. That said, We had to carry our luggage one freight up, and as we were exhausted after a week long travel in other areas, we hoped someone from the hotel could help us with our luggage. Same when we were leaving. We also had a rental car, and did not receive any information on the parking or driving instructions, so we were a bit surprised that we could not drive to the front of the hotel. we had to carry luggage for a few blocks, which was not a big issue as we only had 2 luggage, but it was not super convenient. Personally I preferred to end our vacation with a little more secluded/ quiet area, so probably chose wrong city to stay before coming back to NYC. as the area is in the middle of the busiest area in Playa Del Carmen, we heard dance music and people shouting till late (not too bad, but still could hear).
Stayed 2 nights in Jul 2025

10/10 Excellent

Cornelus

Stayed 1 night in Jul 2025