Hotel with a rooftop terrace, a quick walk to Playa del Carmen Main Beach
A rooftop terrace, concierge services, and dry cleaning are available at this hotel. Additionally, laundry facilities, a library, and express check-out are onsite.
Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Lunata - Near Playa del Carmen Main Beach. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include a rooftop terrace, breakfast (surcharge), and dry cleaning service.
Full breakfast served weekdays for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Just a 4-minute walk from Playa del Carmen Main Beach and 7 minutes by foot from Playa del Carmen Maritime Terminal
Airport shuttle service available for a fee
As a guest of Hotel Lunata - Near Playa del Carmen Main Beach, you'll find a rooftop terrace, a library, and multilingual staff. An airport shuttle (available 24 hours) is available for a fee. Hotel Lunata - Near Playa del Carmen Main Beach also features tour/ticket assistance, a garden, and a picnic area.
Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.
For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM and 10:30 AM.
Languages
English, Italian, Portuguese, Spanish
Property amenities
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Food and drink
Weekday full breakfast available 8:00 AM to 10:30 AM for a fee: MXN 150 for adults and MXN 150 for children
Things to do
Art gallery
Library
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
Picnic area
Rooftop terrace
Spa
In-room massages
Accessibility
No lift
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
24-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Hotel Lunata - Near Playa del Carmen Main Beach
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MXN 450 per day.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 1000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
Airport shuttle fee: MXN 975 per vehicle (roundtrip)
Rollaway bed fee: MXN 450 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Hotel Lunata - Near Playa del Carmen Main Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Lunata
Hotel Lunata Playa del Carmen
Lunata
Lunata Hotel
Lunata Playa del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen
Hotel Lunata - Near Playa del Carmen Main Beach Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place with lot of character and quaint little touches that make you feel you are in a Spanish villa.
The property is right on 5 th ave so it does get a bit noisy at night. There is double pane windows and it helps a lot. I didn't feel any issue with the noise.
The staff are super helpful. Being in 5th Ave you have access to all the party places and great food places in under 5 min. Beach is a 3 min walk away.
The property was good, clean and cozy. Front desk and staff were so professional. Streets around have many food options. There are many nice restaurants near the hotel. And you can reach the sea just in a few minutes from Lunata on your foot. Recommend for a travelers . But.., it’s noisy at Night course of night life around.
We had a great stay. Very nice hotel in the middle of a extremely busy street. Makes you feel like you are staying somewhere else.
Very nice cozzy rooms and polite staff.
Easy access to taxis and bus station. Short walk to the beach. They provide beach towels which is nice.
We would stay again.
Ideal location right on the main strip. It’s so loud on the street but once you walk into the hotel and your room it’s complete silence. Staff were great — I forgot a small bag and as I was walking out the room attendant ran to give it to me. Very cute room love the theme. Includes everything you need.
This was such a beautiful property. We had a balcony looking over 5th Avenue and we’re 3min walk from the beach. Staff was exceptional. Water pressure and hot water was awesome.
Our stay was very comfortable, if you’re looking for somewhere to just sleep in 5ta avenida, this is definitely the place. Staff was so helpful and lovely. Perfect for couples. Super walkable and short walk to ferry and shopping mall.
We had a fantastic stay! It's a true oasis away from a very noisy street. They've done incredibly well in sound proofing with double sliding balcony doors cutting it out.
The decor is beautiful, the beds were so comfortable, the staff were beyond helpful and kind.
Only poor point was the very lacklustre included breakfast. It's white bread next to a toaster with packet butters and jams that have melted from the heat. There's also 3 cereals and some coffee. It's fine if you need your stomach to not be empty, but I'd recommend going to Choux Choux Cafe for the best breakfast in town!
Here is the real deal on this hotel. I stayed here 2 weeks in June 2024. It can be a 0 star to 5 star depending on your situation. First, the rooms are quaint with unique Mexican design and decoration. The AC runs super well and keeps you very cool. The provided drinkable water coolers and personal water pitchers is a necessary and welcomed touch. My kids and wife loved the 2 king beds we had, but I felt like it was too hard.
The location is the reason I gave the hotel 2 stars. Rooms can overlook Quinta Street which is where the main action in in PDC. This provides lots of fun and constant people watching opportunities, but it also provide constant noise. The noise in the hotel room is CONSTANT. Music plays all day from the Mexican restaurant next door...it starts a little after 7am and goes well into the night. I never noticed when it actually stops because ~11pm the nightclub a couple doors down the street begins and its extremely loud speakers drown out any other noise. This music plays nonstop until 3am. The bass is so loud you can literally feel it in the mattress. If this is the scene you are looking for, where you can walk 50 feet and be in a happening night club, have a bunch of drinks, and stumble back easily to pass out in your hotel room, this is a 5/5 rating. If you want any chance of getting a peaceful night's rest, this is a 0/5.
The staff is SUPER nice. Don't be a cheapass and make sure to tip the housekeeping. They do a great job.
No pool. No parking.
Our hotel experience was great. The facilities are beautiful and our room was very clean and spacious! I was a little hesitant about the location, “and the noise”, but when you get inside of the room is moderately quiet considering this is a downtown location. I would stay here again!! My room name was the Calypso room facing the courtyard in the back.
The hotel is charming and well appointed. Super clean. Unfortunately it is noisy - as it is on 5th avenue... Also, although I was assured the windows are double paneled, the doors and windows do shake, and you can hear all noise :( great place if you need to stay close to the bus or ferry station! Not for light sleepers.
casey
Stayed 1 night in Jun 2024
8/10 Good
Mon
Travelled with partner
17 Jun 2024
Liked: Cleanliness, staff & service
Leaking faucet all night, hard bed. Plumbing Needs maintenance.