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Hotel Casa De Las Flores

3.0 star property
VIP Access

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Photo gallery for Hotel Casa De Las Flores

Garden
Desk, iron/ironing board, free WiFi, bed sheets
Living area
Interior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 20 Norte 150, Entre Calles 4 y 6, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪9 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪256 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa De Las Flores

Colonial hotel with a 24-hour front desk and an outdoor pool
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Additionally, a garden, a picnic area, and a hair salon are onsite.
Hotel Casa De Las Flores offers 29 air-conditioned accommodations with hair dryers and ceiling fans. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Casa De Las Flores. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach
As a guest of Hotel Casa De Las Flores, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hotel Casa De Las Flores also features a garden, a picnic area, and a hair salon.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 to 200 for adults and MXN 180 to 200 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 to 200 for adults, and MXN 180 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Las Flores
Casa Las Flores Playa del Carmen
Hotel Casa Las Flores
Hotel Casa Las Flores Playa del Carmen
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya
Hotel Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa del Carmen
Hotel Casa De Las Flores Hotel Playa del Carmen

Hotel Casa De Las Flores Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 698 reviews
Rating 8 - Good. 262 out of 698 reviews
Rating 6 - Okay. 94 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 20 out of 698 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel -- the colors, tropical gardens, great staff, large comfortable rooms, pool, location and the overall vibe! This is the second time we stayed at Las Flores...We would definitely come back again and again when visiting Playa del Carmen!
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place for a great stay
Beautiful place. Excelent location. Look forward to return soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The architecture is beautiful, the colors amazing! The room was spacious, comfortable, great linens and towels, plenty of hot water, even a bidet! It was great to have a refrigerator for leftovers, too! Completely walkable and convenient to everything! Thank you for the wonderful stay! ❤️
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly people. Would come back again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , will stay here again.
Stayed 7 nights in Oct 2024

8/10 Good

Marco

Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Wr arrived late, check in was easy. Room was clean and spacious. The property was beautiful. Beds are are on the hard side. We didn't use the pool but it looked nice. We would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s certainly the most quiet hotel in downtown Playa, just a few blocks from the beach. Extremely clean and very well maintained. Staff is kind and responsive. Love the authentic Mexican decor.
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Stayed 1 night in Jun 2024

10/10 Excellent

Delia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service. Close to the beach and quite at night. Would definitely come back
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t pass this place up
I had a great experience staying here. Staff is very friendly. The pictures the hotel has up doesn’t do this place justice. I would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Fay, colorado springs

Travelled with family
This is such a gem. The cost is so low that it is misleading. Quaint, clean and friendly staff. Area is real local and everyone was super friendly. Felt safe and welcomed. Many food vendors and restaurants on the street. 3 blocks to 5th Ave. Perfect Distance from the noise of 5th. Will recommend to friends.
Stayed 4 nights in May 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Amenities
Really enjoyed my stay here! And would definitely come back. The staff are very nice and friendly. It’s also a great location, close to amazing restaurants and the main boardwalk.
Stayed 4 nights in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel
Lovely quiet courtyard away from the loudness of Playa but still close to the beach and 5th. Friendly staff, free water refills and nice pool. Loved the decor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here when in Play Del Carmen!
The hotel manager was so sweet and the location was beautiful. Highly recommend!
Stayed 3 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 21. Had fast internet and hot water. The place is beautiful. Only thing is the beds and pillows were firm. I like soft.
Stayed 4 nights in Feb 2024

4/10 Poor

Aimad

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The pool was nice
Stayed 4 nights in Feb 2024

10/10 Excellent

Olga

Stayed 9 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia, excelente ubicación
El hotel es muy bonito, la locación es perfecta, muy cerca de los lugares principales de playa de Carmen, muchos lugares cerca para comer alrededor y hay bicicletas de alquiler justo al frente del hotel. Siempre nos dejaron la habitación muy limpia, el personal es sumamente amable
Stayed 5 nights in Jan 2024

8/10 Good

Poushali, Portland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night at the Hotel Casa Del Flores. It was quiet and peaceful for it being so close to the 5th Avenue in Playa Del Carmen. Everything is within 2 blocks of walking including the ADO bus stop and the ferry to Cozumel. The staff are friendly and easy to communicate with. The property is well maintained and clean. There is a cute swimming pool and the decor is done in Mexican style. Rooms are spacious and we felt beds were comfortable and AC was cool. Although there was a short power outage during our stay, the staff were on it immediately trying to fix it. We will recommend this hotel to folks who want a quiet stay with family but close to everything within a budget.

8/10 Good

Carmen

Travelled with group
Liked: Cleanliness, staff & service
The city center is not far even though this location is considered the outskirt of Valladolid. Great staff!
Stayed 1 night in Nov 2023

6/10 Okay

IVAN, CHICAGO

Stayed 1 night in Dec 2023