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Kinta Kan Cabañas Hotel Playa del Carmen

2.5 star property

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Photo gallery for Kinta Kan Cabañas Hotel Playa del Carmen

Garden view
Beach nearby, white sand
Beach nearby, white sand
Terrace/patio
Standard Room, 1 Queen Bed, Patio

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 2 Norte, entre Calle Quinta Avenida Zona, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪4 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪256 min drive‬

Room options

View all photos for Comfort Room, Patio king and sofa bed

Comfort Room, Patio king and sofa bed

Comfort Room, Patio king and sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Patio

Standard Room, 1 Queen Bed, Patio

Standard Room, 1 Queen Bed, Patio

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Patio two double beds

Comfort Room, Patio two double beds

Comfort Room, Patio two double beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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  • Parking included
4.0 out of 5, Very good, (1005)
The price is €104
for 1 room
includes taxes & fees
29 Mar - 30 Mar
The Palm at Playa

About this property

Kinta Kan Cabañas Hotel Playa del Carmen

Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach
Along with a 24-hour front desk, this smoke-free hotel has a garden and free WiFi in public areas. Housekeeping is available on request.
Kinta Kan Cabañas Hotel Playa del Carmen offers 14 accommodations, which are accessible via exterior corridors and feature air conditioning. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Kinta Kan Cabañas Hotel Playa del Carmen's great location. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
Kinta Kan Cabañas Hotel Playa del Carmen offers its guests a terrace and a garden. Public spaces have free WiFi.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kinta Kan Cabañas Hotel Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

B & B Popol Vuh
B & B Popol Vuh Playa del Carmen
Popol Vuh Playa del Carmen
Popol Vuh B&B Playa del Carmen
Popol Vuh B&B
Bed And Breakfast Popol Vuh
b&b Popol Vuh Hotel Playa Del Carmen
Popol Vuh Playa Del Carmen
Popol Vuh Hotel Boutique Bed & breakfast
Popol Vuh Hotel Boutique Bed & breakfast Playa del Carmen
Popol Vuh Hotel Boutique Playa del Carmen
Popol Vuh
B B Popol Vuh

Kinta Kan Cabañas Hotel Playa del Carmen Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 73 out of 253 reviews
Rating 8 - Good. 75 out of 253 reviews
Rating 6 - Okay. 41 out of 253 reviews
Rating 4 - Poor. 28 out of 253 reviews
Rating 2 - Terrible. 36 out of 253 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Grand Rapids

Liked: Cleanliness, staff & service
There is no refrigerator no, no drinking water shower has a little hot water. But its location is really nice. It’s right off the ocean. place clean the bed is Great. The pool side rooms are nice. I would stay there again but these are the things I’ve mentioned would make a better stay.it’s location is really nice. It’s right off the ocean place clean the beds are Great. The pool side rooms are nice. I would stay there again, but these are the things that I’ve mentioned would make it a nicer stay
Stayed 7 nights in Dec 2024

10/10 Excellent

MAYRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Doug

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 3 5 Star, maybe a 2 Star
I travel a fair bit about 16 weeks a year. I've had my share of unclean hotels/rooms. From the second I walked in the entrance I felt things were neglected and run down. I was bit 4 times by flees or no-seeums while checking in while standing in their lobby. When I went to my room I was disappointed. The walls had black mold in several places. There was no way I could stay as I'm very allergic. I went to the front desk, to mention the black mold and that the bathroom shower wouldn't drain. The front desk attendent didn't seem to care and brought a plunger to try to fix the shower. The shower drain had a plastic cover over the drain, I asked why, was explained it was to keep the bugs out. I showed him the mold all over the walls and he shrugged his shoulders. I requested another room, was told there were NO other rooms available. I said I could not stay, this was claimed a 3.5 star it wasn't a even a 2 star. VERY DISCUSED AND DISAPPOINTED. I asked for a refund and was told I would have to contact Hotels.com. Hotels.com tried several times to reach the hotel with NO RESPONSE. I was exhausted and I now had to find another hotel with NO REFUND and NO Support. The pool area had moldly lawnchair cushions, the beds by the pool were dirty and should have been thrown out. I wouldn' dip a toe in their pool. I rarely leave a bad review as I understand how difficult it is to keep a hotel clean This place needs immediate attention. Just look at my pictures...So SAD.
This is the wall across from the toilet
This was under the bathroom sink
This was one of the walls
This was in the bedroom under the desk
Stayed 6 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I open the curtains in the morning, the view of the beach and ocean was stunning
Stayed 4 nights in Nov 2024

8/10 Good

Lourdes Marie Garcia, Killeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! If you want to be within walking distance to Quinta Avenida, Portal Maya, Paseo del Carmen Shopping Mall, ADO public transportation and the ferry terminal to take you to Cozumel, this is the place to stay. It's a beautiful place with a view! We stayed at one of the "ocean view" rooms, but didn't realize that it would actually be ocean front. It is a quiet, adults-only hotel that includes breakfast, a pool and did I mention it is right on the ocean?! The staff is friendly and attentive. We enjoyed our stay and would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old doors. Too many mosquitoes outside the window
Stayed 3 nights in Nov 2024

10/10 Excellent

Chris

Liked: Staff & service
Great place for the money.
Stayed 4 nights in Nov 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service
Inconvenienced
Original room door would not lock had to get service then change rooms after unpacked.
Stayed 1 night in Oct 2024

8/10 Good

Garrick

Travelled with group
Liked: Staff & service
Great value
If you are booking the rooms around the pool or seaview this place is very good value for money. It was relatively clean, comfortable and quiet. The food was great as well as the location. It isnt a big 5star hotel but it was punching above it's weight with regards to value. I had heard some horror stories and would stay at the cabanas but the hotel was really quite pleasant. Yes I would go back
Stayed 5 nights in Oct 2024

2/10 Terrible

Brianna

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Poor service, the staff was late to clean our room, and we were out exploring all day. When we came back we still had to wait 20 minutes. The property was not taken care of, there is water damage and mold in the walls and old rusted rails and chairs. When it rained the cushions were not brought in which lead them to be damp and smelly the next day. The bath towels also had holes in them. The person In the front desk was always on their phone and we were never greeted. I am a pretty relaxed person and even debated on leaving after the first day but I tried to toughen it out. I do not recommend this hotel to anyone. There are way nicer and clean hotels along the beachfront!
Stayed 2 nights in Oct 2024

2/10 Terrible

Fernando L

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were unprepared for this particular place. The hotel Kinta Kan has some nice photos and as for rooms with a beachfront view there it was blah. This hotel may have been pretty nice at one point in time but is now like many of its neighbors in a row of beachfront hotels that either are abandoned or under minimal renovation. This place is in bad shape. Looked like there were a few former bars in the pool area and lobby but now just decorative. pool needs repairing and there are dangerous rusty grates around the day beds that we tripped over several times not to mention that the beds were moldy because they don’t take them in when it rains. They did on occasion store other mattresses behind the pool bar thrown behind like a pile of trash. The main bar located under the 7 beachfront rooms that don’t have balconies but actually just a railing in front of sliding doors serves the whole establishment and at night is locked down with rusty gates!!!!!! The room and toilet were so so but dusty with a dirty toilet that never flushed and they did nothing about it. At the end of our stay there were heavily rainstorms and the roof leaked like a sieve as well as the shower leaking on to the floor so much we had to set up towel dams. If you were hoping for any peace it will never happen because the bar music begins at 11 am continuing until six pm but augmented and competes with loud drunk groups playing every kind of music on the beach all night long often right under your window.
Stayed 13 nights in Aug 2024

8/10 Good

malenna

Travelled with family
Liked: Cleanliness, staff & service
It is a very quiet property for relax. Order food at beach before 6pm, drinks and food good. Access to beach close at 6pm but you can go thru main door. Does not have refrigerator, hair dryer and needs more maintenance or a good handyman
Stayed 3 nights in Aug 2024

8/10 Good

Rocsana Neto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved kinta kan boutique. The staff was very helpful and amicable. They were always there to support us and listen. The boutique has a great location . The beach is right in front, the swimming pool is awesome and the hotel is very near restaurants ,stores and public transportation. My room door had a problem and staff was efficient to help me change rooms. In general i really enjoy my stay and would recomend kinta kan. My friend and i went on a slow season , this past July, so the place was quiet and relaxing and staff had more time to connect and offer great ideas about places to visit.
Stayed 8 nights in Jul 2024

6/10 Okay

Lu, San francisco

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great potential, but the owner does not cate, does not listen. Una tristeza. I could make a list, after working for 24 years in tourism in Brasil, but I fell that it is a waste of time, triste.
Stayed 5 nights in Jul 2024

2/10 Terrible

jalexsa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property looks nothing like the pictures online. Those were the original pictures. When the property opened up, the properties run down rusted. The rooms need to be painted. A lot of water damage. The only thing the bed was very comfortable. The shower when you turn it on spills onto the bathroom floor. There's no seals on the shower doors to keep the water in the shower. Shower heads are clogged so only a couple of the holes would project water very strongly. Ask for a better room. When the property manager brought me to see it, it looked the same. No better. When I asked for an upgrade they showed me the upgrade room and it was leaking water onto the bed when they showed me. So definitely do not get the upgraded rooms because maintenance needs to be done
Stayed 5 nights in Jun 2024

2/10 Terrible

Juan

Hotel Boutique Kinta Kan - Adults Only] [Hotel Address] [City, State, Zip Code] Subject: Refund Request for Unsatisfactory Stay Dear [Hotel Manager/Hotel Management Team], I hope this message finds you well. I am writing to express my disappointment regarding my recent stay at Hotel Boutique Kinta Kan in Playa del Carmen, Quintana Roo. While there were aspects of my stay that I thoroughly enjoyed, unfortunately, there were significant issues that greatly impacted my overall experience. First and foremost, I would like to acknowledge that the room I stayed in and the amenities provided were as described and listed on the website. I appreciated the comfortable accommodations, access to the pool, and especially the beach amenities such as tables, chairs, and umbrellas. The hotel's location proved to be convenient, allowing easy access to the beach, local restaurants, and entertainment along La Quinta Avenida. Additionally, the proximity to the ferry for Cozumel and the ADO bus station facilitated our travels to Cancun and to and from the airport. The beach bar with lounge chairs, swings, and beds added a fun and enjoyable element to our beach experience. However, the most significant issue I encountered during my stay was the malfunctioning TV in my room. Despite promptly notifying the staff upon check-in, the issue persisted throughout my four-day stay. Despite assurances from the staff that it would be promptly fixed, the problem was never addressed. Additionally, several
Stayed 3 nights in May 2024

2/10 Terrible

Anallely

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible all around and i am being denied a refund due to the lack of communication of this property. Completely unfair. When property is false advertising and has no regard to the customer, safety and security.
Stayed 7 nights in May 2024

10/10 Excellent

bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, walking distance to most areas. Food, shopping, ferry, and tours. Everyone was great, it was quiet, clean, safe and most of all great beach access!!! Looking forward to my next holiday here..
Stayed 7 nights in Apr 2024

10/10 Excellent

Katrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & beachclub, near busstation and 5ta Avenida. Really loved the pool area and staff. Room was simple but convenient and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place , Nice pool and wonderful staff, private Beach and great beach clubhouse
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Grand Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the ocean two things I would’ve liked is if I had a refrigerator in my room and that there was at least a place to get water bottles, other than going to the store and buying it
Stayed 7 nights in Mar 2024

8/10 Good

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeimi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and outside areas are in horrible condition.. pictures on the website are at least 15 years old.the room was in need of repairs due to deferred maintenance. False advertising to say the least.There was no restaurant -the room was across the street all the pictures are lies. Now the room was BAD Missing tiles in the shower, toilet paper holder was torn off the wall, the “rain shower head” was broke so the water poured from the broken plastic like a 1” garden hose, the mirror was broken and hanging loose off the wall. There was visible black mold on the walls and ceiling even with a dehumidifier running the beds were WET with moisture and smelled of mold and mildew. Like a gross basement. I have asthma so I immediately complained to management that it was a major health hazard for me to stay in that room. He agreed and said the room should be repaired before renting it out again. He asked the owner if we could be moved due to my health. Owner said NO he doesn’t care about me, my health or Expedia!! To move across the hall same room and issues for $600 more. Which I refused to do. We stayed out of the room except to sleep and I still ended up with an upper respiratory infection which ruined my vacation requiring medication and staying out of the sun!! The staff cared and was excellent.
Stayed 8 nights in Jan 2024

6/10 Okay

Elia

The wifi was slow. We got room 106 by the beach and the kitchen so the noise started at 7 am. The coffee was not good. But overall not bad since it has beach club amenities.
Stayed 4 nights in Mar 2024