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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
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Heaven Hotel

3-star property
Av. Xcalacoco Manzana 022 Lote 55-1, Playa del Carmen, QROO (01) 562 1066
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Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Apartment

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Heaven Hotel. During your stay, you'll be within walking distance of Playa Xcalacoco. Free WiFi in public areas, an outdoor pool and concierge services are available. This comfortable aparthotel has 20 apartments. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and 2 bathrooms
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute drive from El Camaleón Mayakoba Golf Course and 12 minutes from Playa del Carmen Main Beach

About the Heaven Hotel

Location Av. Xcalacoco Manzana 022 Lote 55-1, Playa del Carmen, QROO 77710

Property Features

Heaven Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Heaven Hotel also features a terrace, concierge services, and laundry facilities. This 3-star Playa del Carmen aparthotel is smoke free.

  • 20 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Heaven Hotel offers 20 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Smart television
  • Digital channels
  • Fridge (full size)
  • Microwave
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Nearby Activities

An outdoor pool and a children's pool are on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Property registry number - 117096
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Heaven Hotel Aparthotel
  • Heaven Hotel Playa del Carmen
  • Heaven Hotel Aparthotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 8:00 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.