El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Premium Condo, 3 Bedrooms, Ocean View | In-room dining
Outdoor spa tub
Beach/ocean view
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Calle 12
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪17 min walk‬

Room options

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

  • 211 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Condo, 2 Bedrooms, Hot Tub

  • 105 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

  • 214 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Comfort Penthouse, 2 Bedrooms, Hot Tub

  • 214 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Penthouse, 3 Bedrooms, Terrace

  • 234 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Deluxe Condo, 1 King Bed, Private Bathroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Condo, 2 Bedrooms, Kitchen

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Comfort Condo, 1 Bedroom, Kitchen

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Family Condo, 2 Bedrooms, Garden View

  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Condo, 3 Bedrooms, Ocean View

  • 182 sq m
  • Partial ocean view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

Similar properties

About this property

El Taj Oceanfront & Beachside Condo Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • For dining with a beachfront location, stop by ASI Beach Club, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to facials, manicures and pedicures, or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, yoga classes, and fitness classes
  • Guests have great things to say about the location and the pool
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Airport, theme park, and local-area shuttle service available for a fee
  • Dogs welcome for a fee
El Taj Oceanfront & Beachside Condo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–noon: USD 16 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • A hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Cots/infant beds (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Free bottled water
  • Kitchen
  • Microwave
  • Paper towels
  • Spices
  • Stovetop
  • Toaster oven

More

  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 per person
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 868 reviews
Rating 8 - Good. 198 out of 868 reviews
Rating 6 - Okay. 57 out of 868 reviews
Rating 4 - Poor. 26 out of 868 reviews
Rating 2 - Terrible. 24 out of 868 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kyle, Fishers

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location-not much beach-nice pool…
Stayed 7 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Gail, Dingmans Ferry

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a nice area but not on the beach which was disappointing. Photos do this place very much justice... See through curtains lack of privacy, tv’s do not work and getting a water gallon tank fixed took over 12 hours and 3 times asking.
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to stay, beautiful view, staff are amazing and helpful, if you like the nightlife this place is the correct one, there nightclubs around the corner and they're amazing, La Quinta Avenida is 2 blocks away. Nothing else to say because the experience was everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah Lippit

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

6/10 Okay

Shannon Lynn, PHILADELPHIA

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel staff upon arrival was less than friendly. After handing us the keys without stating the room number, “do you know where to go?” Hmm. No. Never been here! He told us nothing about the property, including what the fact that there was no beach due to erosion. Did not see any signs of adjacent dining either. False advertising here- pictures should be updated. Additionally, the gym is located a few blocks away and you need a day pass to access it. Closest public beach is a 10 min walk. You won’t want to spend much time at the hotel but the surrounding area is convenient. Hotel was clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

anny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent, clean, big enough for our family, my kids had their own room. Full kitchen we were able to cook and have our breakfast in the room, and they have a very nice restaurant, where you can seat by the water
Stayed 4 nights in Nov 2024

8/10 Good

Gladis

Travelled with partner
Liked: Cleanliness, amenities
No tiene playa, dicen q si pero en realidad no hay, no se puede bañar, las puertas de la.habitacion podrian ser oscuras, al.ser de vidrio transparente dificulta la privacidad, es demasiado caro para lo que ofrece...
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean C

Great property close to everything. A little too close to the EDM clubs to feel safe with a family on weekend evenings.
Stayed 4 nights in Nov 2024

8/10 Good

Erica, El Paso

Stayed 3 nights in Oct 2024

10/10 Excellent

Mahogany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would definitely come back.
Stayed 3 nights in Oct 2024

6/10 Okay

Nallely

Disliked: Property conditions & facilities
Our stay was ok. The bed was so uncomfortable and extremely hard and very little beding/blankets. Our stay was short, but the owners were attentive and nice. Over all stay was a 8/10.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Fantastic property and location. We will be back.
Stayed 5 nights in Oct 2024

2/10 Terrible

Roni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had problem with cooling that was not solved. The key didnt open the door andbhad tonwaitv45 mins for solution.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gemma Elizabeth Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from our stay at El Taj. Prior to our arrival the team were easily contactable via WhatsApp and very helpful. From the moment that we checked in, the staff were so accommodating and friendly. We stayed in one of the 2 bedroom penthouse condos, it was very well equipped (full kitchen, washer etc.). I really liked that they have a water cooler in the condo, and they also brought us ice. The condo has a rooftop terrace, with a big seating area, grill, hot tub and loungers. The complex has a very tropical feel, the pool areas are quite shaded and there is a small beach area with the great Ari restaurant. One of the best things we did was book a 9am massage on the beach, total heaven with the sound of the waves! Prior to our arrival I saw reviews complaining about the fishing boats in front of the beach, and there are boats there but it wasn’t an issue for us. We spent days at beach clubs, everything is very walkable from the location. In the first evening I was a little worried about the noise from the bars on 5th Ave, but we had no issues with noise at the condo. Highly recommend and would stay again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El TAJ is wonderful ♥️
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Taj Beachside Condo felt like home in paradise!
El Taj Staff was always displaying professionalism, at checkin we felt welcome, everyone we spoke always show care, we had a lost bag that was delivered to the lobby they always kept us informed and responded quickly to any of our questions, in regards to Milton's huracan that was near the area we felt safe at home, the condo was beautiful, clean, and had everything we needed. The views were amazing, everything was well thought of, the location was great, near all the busy restaurants, nightclubs, galleries, but yet quiet and relaxing family environment. We will highly recommend it! I assure you we will come back.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jungeun

Liked: Cleanliness, staff & service, property conditions & facilities
good location and facility. especially laundry and dryer
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place 💗
Stayed 10 nights in Sep 2024

8/10 Good

Jonali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay besides the electricity being out for the night and morning
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay in the heart of the city. Beach and pool area was beautiful. We stayed in a penthouse suite and the rooftop deck was amazing! If I ever come back to Playa Del Carmen, I will stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this place and it was great!! Very spacious and very convenient to walk over to different things ie food or a club or find events with Pedro right outside the door. We had a little hiccup but the staff and manager definitely worked hard on trying to handle that hiccup and went above and beyond. The only feedback for anyone staying here is remember it is a hotel so valuables go in the safe but other than that this place is perfect!! Space, price, convenience, the vive, the people, everything!! (My family and I stayed at Xcaret Arte and Hyatt Ziva so when I say I have others to compare to I definitely do but we all agreed we loved this hotel, its staff and Pedro whim helped us coordinate all of our activities!!). If I could give them a 12/10 I would! Small parking but again amazing place and staff is more than welcoming!
Stayed 5 nights in Sep 2024