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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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On the beach, white sand
On the beach, white sand
Aerial view
Outdoor pool
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1722)
The price is €518
for 1 room
includes taxes & fees
29 Mar - 30 Mar
The Royal Haciendas All Inclusive

About this property

Catalonia Playa Maroma – All Inclusive

Family fun on the beach, with outdoor pool, near Maroma Beach
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, facials, or body wraps at Alegría SPA
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Maroma Beach and 9 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Leelawattie

Travelled with family
Liked: Staff & service
Older hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, property conditions & facilities
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
Stayed 4 nights in Dec 2024

8/10 Good

Adam Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Bar doesn't open until 11am
Stayed 8 nights in Nov 2024

10/10 Excellent

Plamen

Travelled with partner
Liked: Amenities
Amazing place
Stayed 7 nights in Nov 2024

6/10 Okay

john mark

Travelled with family
Average
Stayed 10 nights in Nov 2024

10/10 Excellent

Luisa A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work at this resort were super friendly
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Staff is friendly and attentive.
Stayed 4 nights in Dec 2024

6/10 Okay

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was good, lot of fresh fruits and veggies. We loved the cafe and daily eating options. Access to the property is very unpleasant. You don’t feel like you are going to a vacation spot. The hotel style wasn’t my favourite but it was ok. What I didn’t find interesting is the local racoon population. They are everywhere…everywhere!!! You watch your small kids, food, your balcony. They claim, they jump. Staff was awesome!

10/10 Excellent

Cindy

Stayed 6 nights in Nov 2024

8/10 Good

Darin

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is nice and in the jungle, with a lot of wildlife birds cotis. Rooms are being remodeled. Autumn beach is beach is the best in player. Food is good And the restaurants are good too.No complaint just remember you get what you pay for not a luxury resort but a nice resort would re command staying again
Stayed 7 nights in Nov 2024

8/10 Good

Ryan James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful and perfect!
Stayed 3 nights in Apr 2023

10/10 Excellent

Precy Dumlao

Stayed 7 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

KRISTINA

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little run down, didn’t like that there was no buffet or ice cream near the beach. It’s time to cull the coatis, there were a big nuisance! Overall a good resort for those who don’t want to do anything but veg.
Stayed 10 nights in Nov 2024

8/10 Good

Sheryl, Surrey

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and kids friendly place
Stayed 5 nights in Nov 2024

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall is fine for these money. Nice beach. No paper napkins. Not enough public restrooms.
Stayed 8 nights in Nov 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff is great. The main reason only 4 stars is the hotel did not honor my request for a ground level room due to disabilities.I had to wait a day until I received a ground floor room,very disappointing.
Stayed 7 nights in Nov 2024

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities
The property and the hotel were very nice, great stuff service, rooms very clean. Personnel excellent. Food was good. The only thing that really bother me were the couti animals. They are a plague, jumping all over getting food or your purse. Also air conditioning in the restaurants were poor. I recommend Catalonia if you don’t care about the coutis.
Stayed 7 nights in Nov 2024

8/10 Good

Quynh

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Melvin

Travelled with partner
Liked: Staff & service
My wife and I enjoyed the beach, it was our favorite part of the trip. The staff were very nice and helpful. The restaurant were nice but overall limited in what they served. They buffet was good but after a few days the food was all the same. Our room, was ok. It had no hot water. The hot water was luke warm at best. And the water pressure was very weak. As far as entertainment, it was lacking at night. I will admit we were bored after eating and nothing to do on certain nights. The wildlife, they were annoying. One day they attacked my wife's plate of food. Not happy about that. Overall the beach was amazing and relaxing asnwell as the pool area. Its what we needed a nice getaway. The staff were great. Helped us with taxi service into the city. I do wish the overall resort was bigger with more to do.
Stayed 9 nights in Nov 2024

10/10 Excellent

TUSHAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out. Evening Entertainment could be better
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the Catalonia Maroma hotel from October 27 to November 1. We booked a VIP room with a sea view and pool, for which we paid a considerable amount of money. But when we arrived they were on the third floor and it was inconvenient not to have an elevator. The hotel offered us a single room without considering what we had paid. They say that Expedia is the one that should reward us, but I think they did not make an effort to find a room equivalent to the price.
Stayed 5 nights in Oct 2024