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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
On the beach, white sand
Aerial view
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    1 min walk
  • Maroma Beach
    1 min walk
  • Playa Paraiso Golf Course
    7 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    40 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

Family fun on the beach, with outdoor pool, near Maroma Beach
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to Swedish massages, facials, or reflexology at Alegría SPA
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Maroma Beach and 9 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a spa tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar

Restaurants on site

  • El Pajarito
  • Toscana
  • Adelita
  • Grill
  • Ayami

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1006 reviews" "
Rating 8 - Good. 255 out of 1006 reviews" "
Rating 6 - Okay. 114 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 46 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking is prohibited in public areas. Far too many guests disregard this. Since there are no ashtrays available cigarette butts are everywhere.
Stayed 7 nights in Sep 2024

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service
I would NEVER stay at a Catalonia Resort ever again. They ruined our 10 year anniversary vacation.
Stayed 7 nights in Sep 2024

6/10 Okay

Almira

Travelled with family
Liked: Staff & service
Property is very out dated and run down. Buildings are far apart from each other lots of walking. Staff very friendly and extremely helpful.
Stayed 12 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Catalonia Playa Maroma. This was the second time we have stayed at this resort. The restaurants are very. Lean and had a nice variety of food. The dishes at El Pajarito restaurant are excellent. Lots of wonderful meals, fruits and desserts. The attention of the wait staff is excellent, especially Alberto, Angel and Jose. The beach is very nice and it has many, many beach beds. There are activities like beach yoga daily and some days beach volleyball. The swimming pool has clean water at a very nice temperature. I like that when I enter the pool, it is like a ramp to slowly enter the water. The bar at the pool is very nice. The bartenders Robin, Adriana, Cristian and Victor made us feel really happy with the nice drinks they prepared. They are very knowledgeable, especially Robin, and very kind. The restaurants for dinner are top quality and service. We loved the steakhouse with excellent meal choices. The Japanese restaurant was wonderful too. Our waiter Theodoro, treated us very well and very promptly. We loved the octopus at the Spanish restaurant. The lasagna and the Milanezza at the Italian restaurant and the delicious tacos at Adelitas. The animation team was superb. They greeted me, learned my name and made me feel at home. Especially Romario, Marlon, Estefany (happy birthday) and Fernanda. They are wonderful to host the aqua gym, zumba. We met several guests and became friends with them. It was very nice We will be back next year.
Stayed 6 nights in Sep 2024

6/10 Okay

Melissa Jo

Travelled with family and small children
It was just ok. The best part was all of the animals around the resort. With the heat, the pool was way too warm. Room service is very lacking. They were often late, and when they did come, the food was ice cold. Also no way to get smaller pesos for tipping. It was a beautiful resort though, and everyone was so kind. AC in this place is not very good. 27 C in my room. My daughters was a little better. Overall good experience, but wouldn’t stay again.
Stayed 9 nights in Sep 2024

8/10 Good

Julio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Catalonia Playa Maroma was a very unique experience compared to other hotels as it is basically situated in a jungle. This was personally a good thing as we enjoy being around nature and seeing the wild life. Our stay had many positive and a few negative situations. Positive: The staff was amazing! I would name people here as a shout out but the list will get very long. Everyone was friendly, communicable, and always eager to serve. The ambience of the hotel was amazing. The jungle vibe instilled peace and tranquillity. You would see the coatis constantly crossing your path and from time to time you would see monkeys. The hotel was not packed with many people. The food in the buffet was good with a nice variety for selection. Adelita was good for a quick meal as no reservation was usually needed. The food truck burgers were tasty. Breakfast at Beloved restaurant was good. The hotel overall was well kept, especially the beach as staff members would clean the sargassum every morning. The beach water was always turquoise, with little waves, and surprising warm. Negative: Very weak central air conditioning in building 2 with a smell of humidity within the rooms. After being relocated to another room and multiple visits by staff members were made to come and fix the air conditioner, we were told that this building is running on an outdated air conditioning system. All the drinks were watered down. You are better off doing shots *Caution: The coatis WILL steal your food!
Stayed 7 nights in Sep 2024

2/10 Terrible

Maria G

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this hotel for the first time in 2021 and had a pleasant experience. The hotel was clean, and the staff was helpful, which encouraged me to return this year. However, my recent visit was an absolute nightmare. The hotel was filthy, the staff was incredibly rude and unhelpful, and the food made four members of my family sick. To make matters worse, there were countless issues with dinner reservations. Their website was down, preventing me from reserving a birthday dinner for my daughter, which was the entire reason for our trip. I am beyond furious and deeply disappointed. I absolutely do not recommend this hotel and will never be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and attentive. Food had a lot of options. Only complaint is our room shower head was not working and rooms needs to be updated. Overall we had a good time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalonia was amazing, clean, friendly staff always ready to help. Would definitely stay here again.
Stayed 6 nights in Aug 2024

8/10 Good

Dawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went to Catalonia Playa Maroma for our delayed honeymoon (got married during the pandemic and this is the first chance we got to travel), and we were impressed by how much there was to do. We never left the resort as we spent our days by the pool, on the beach, eating, and partaking in the various activities offered by the staff. The first impression of the resort was that it was very overwhelming. There’s a lot of places and a lot of land you can travel, and the first arriving can make someone anxious. Our room was nice (we got premium), however there were stains on the bedding/pillows, hair in the bathroom, and I wasn’t too happy with that. However, as the week went on our housekeeper stepped up their game and our room got cleaner as the days went by. We were satisfied with the amount of dining options there were, and we loved the buffet! The drink options were numerous and anything you wished for, they would make for you. All of the staff was incredible and patient, and overall it was a fantastic experience once we got the hang of the resort life. We would absolutely come back again, and maybe try a Privileged room.
Stayed 6 nights in Aug 2024

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, staff & service
In general I like this resort, I like the beach and the pool also the staff is very friendly, but the food is terrible, really bad, from the bars to the hamburgers to the fancy restaurants, the food is bad… l have already received this resort and l have been here 3 times and the food still terrible, this place needs a REAL chef to come and advise the restaurants because they are clueless on what is Japanese food or spanish food or italian or even how to cook a steak… when this place fix the food issue then this place will be very good because the grounds are beautiful and they have great staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the animals, food, condition . The only things i would improve is to put a but to go to playa del carmen and the children's area.
Stayed 8 nights in Aug 2024

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat dated. Service was great. Limited lunch options. Wasn’t an adults only pool section. Beach was wonderful!
Stayed 5 nights in Aug 2024

8/10 Good

Mario carvalho

Liked: Cleanliness, staff & service, property conditions & facilities
Food not good
Stayed 10 nights in Aug 2024

10/10 Excellent

Silvia Muñoz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love catalonia, I go here once a year
Stayed 5 nights in Aug 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally this was the perfect trip ever I have recommend it. Every worker was so nice and greeted u always. The place was exceptionally clean and they had different events everyday!! I love this place and definitely would come here again.!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Jerry darrell, Rock Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful shaded beach
Stayed 5 nights in Aug 2024

10/10 Excellent

Donald R Holdredge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super welcoming and friendly! Food options were wonderful and the beach was AMAZING! Will definitely be returning!
Stayed 6 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Chadwick Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be coming back!!
Stayed 7 nights in Jul 2024

6/10 Okay

Christine

Liked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service! Beautiful nature and excellent beaches!!!
Stayed 9 nights in Jul 2024

10/10 Excellent

Rosemary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The property was also well maintained. The only issue we had was the coati. They are everywhere ! We didn’t care if they walked around what we didn’t like is they would grab food right out of your hand if you weren’t paying attention ! Or sit on the table while you would be eating and try to grab your food! Speaking of food. The food was not very good ! The buffet was terrible and the Mexican restaurant was not good! The Grill was the best! I must say the staff was very helpful and accommodating As a whole this is a very clean resort. The beach is beautiful and the pool area is very nice. They keep the property very clean!
Stayed 5 nights in Jul 2024