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Be Playa Hotel Boutique & Rooftop Bar

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Be Playa Hotel Boutique & Rooftop Bar

Master Suite | Jetted bathtub
Lobby sitting area
Master Suite
Interior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    2 min walk
  • Sushiclub
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    10 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    20 min walk

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 35 sq m
  • Sleeps 3

View all photos for Master Suite

Master Suite

Master Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.0 out of 5, Very good, (1007)
The price is €159
for 1 night
includes taxes & fees
4 Jan - 5 Jan
The Palm at Playa

About this property

Be Playa Hotel Boutique & Rooftop Bar

Hotel with a 24-hour front desk, steps from Quinta Avenida
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Be Playa Hotel Boutique & Rooftop Bar offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Be Playa Hotel Boutique & Rooftop Bar. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Sushi Club
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Quinta Avenida and 6 minutes by foot from Mamitas Beach
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the boutique Be Playa Hotel Boutique & Rooftop Bar. The hotel can provide concierge services and wedding services.

This 4-star Playa del Carmen hotel is smoke free.

Sushi Club - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Sushi Club

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Playa Hotel Boutique & Rooftop Bar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Be Playa Hotel Boutique & Rooftop Bar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Be Hotel Playa
Be Playa
Be Playa Hotel
Hotel Be Playa
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Be Playa Hotel Playa del Carmen
Be Playa Playa del Carmen

Be Playa Hotel Boutique & Rooftop Bar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 764 reviews" "
Rating 8 - Good. 196 out of 764 reviews" "
Rating 6 - Okay. 72 out of 764 reviews" "
Rating 4 - Poor. 27 out of 764 reviews" "
Rating 2 - Terrible. 36 out of 764 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Vieille

Liked: Cleanliness
The rooftop bar was never opened during my stay. The administration kept telling me the bartender should be there but it wasn’t.
Stayed 2 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Significant maintenance issues
AC was broken. Tub was broken. Very very noisy well into the night. Couldn't open patio door because if noise which made the broken AC even worse. Comfortable bed and nice shower. Otherwise wouldn't return.
Stayed 1 night in Jul 2024

2/10 Terrible

Lilia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture was old, small tv, found roaches, noise from music on roof and no second lock on doors.
Stayed 2 nights in Jul 2024

4/10 Poor

Sebastian

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, everything walkable from the hotel. We have stayed here a few times. The breakfast is exceptional.
Stayed 3 nights in Jun 2024

6/10 Okay

Armando

Travelled with group
Liked: Amenities
Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Rudeina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am even surprised that Expedia keeps this hotel on its list, let alone advertising this hotel as a four-star hotel. This is completely false advertising. The hotel is terrible in both cleanliness and condition. It is dirty, with cobwebs (that were not new) and cockroaches. I booked it in a rush, trusting that it was a four star hotel. If there was any rating less than edible, I would have chosen it. I called Expedia immediately after one night, and they reimbursed me for all expenses once I showed them pictures of
Stayed 5 nights in May 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 7 nights in Jan 2024

8/10 Good

Alistair

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was a decent hotel with some issues. We checked in on a Saturday, third floor room and the elevator was out of service. Was told it was fixed only for us to then get stuck in the elevator. We checked out Monday and the elevator was still out of order. Not fun lugging your luggage up and down 3 floors. The rooftop pool looked like it had not been cleaned recently. Oily haze and hair floating around made it unappealing. Went only once as it was not great.
Stayed 2 nights in Mar 2024

2/10 Terrible

Hadasa

Stayed 4 nights in Mar 2024

4/10 Poor

Emilia

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel Ive ever stayed at. First, despite paying ovee $100/night for 2 travelers, staff only wanted to give me 1 room card and they never gave me a 2nd card because “they were short on cards”. They charged a fee for a dirty towel that could have been cleaned in the washer. And last, the music from upstairs was on until around 3 am and was so loud it felt like it was right outside the room.
Stayed 1 night in Feb 2024

4/10 Poor

RAMON

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The breackfast was bad, quite few options. The cleaning wa poor with cockruch present. The building AC was noisy all night.
Stayed 4 nights in Feb 2024

8/10 Good

John, Old Toronto

Ac was good! Bumped cold. Sushi resturant was very good downstairs . Pool was a little cold . Room was clean
Stayed 7 nights in Feb 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Bita

Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Moshud

Liked: Cleanliness, property conditions & facilities, room comfort
Bad staff
Hotel is nice and comfortable. The hot water stopped working the 2nd day. The hotel management said that they’ll issue a refund for that night. However, they went back on their words and didn’t give even a penny back. Terrible service
Stayed 2 nights in Jan 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are ok with arriving to no hot water & not being given the room you booked, staying here is for you. If you are ok with noise from the club until 4am, this is for you. They did move me rooms due to lack of hot water& shower had a missing door. pool is nice. Breakfast looked good- didn’t have any. Coffee- mediocre. Rooms-old. Staff- lady & older gentleman , kind.
Stayed 6 nights in Dec 2023

8/10 Good

MARK

Stayed 3 nights in Dec 2023

6/10 Okay

Amy

Stayed 2 nights in Dec 2023

6/10 Okay

Maricarmen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

joan

Liked: Amenities
Fantastico
Stayed 2 nights in Nov 2023

6/10 Okay

Samet

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Located at great location. It is the only pros that i can remember. It is definitely not a good option for families. Maybe ok for couples since there is a club next door playing music till early morning. Hotel itself shows its age. We didn't have a door on the shower for example.. Hot water was always in hesitation to flow or even exist. Very poor lighting.
Stayed 5 nights in Nov 2023

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

JESUS, San Nicolás de los Garza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superó mis expectativas
Stayed 1 night in Nov 2023