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Porto Platanias Village

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Porto Platanias Village

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Tennis court
Breakfast, lunch, dinner served; international cuisine
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
Platanias, Platanias, Crete Island, 73014
  • Platanias Square
    3 min walk
  • Platanias Beach
    4 min walk
  • Indian restaraunt authentic
    1 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    35 min drive

Room options

View all photos for Superior Studio (Triple)

View from room

Superior Studio (Triple)

  • 20 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Flat-screen TV

Superior Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Standard Apartment, 2 Bedrooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

About this property

Porto Platanias Village

Elegant beach aparthotel and outdoor pool
At Porto Platanias Village, spend the day relaxing on the nearby beach or pampering yourself at the aparthotel's full-service spa. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Conveniences include a sitting area and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers.
Porto Platanias Village offers 200 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor tennis courts and a water park (surcharge) with waterslides are featured at the aparthotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.
During your stay at Porto Platanias Village, you're just a quick walk from Agia Marina Beach. Enjoy features like free breakfast and free WiFi in public areas, plus 2 coffee shops/cafes. This luxury aparthotel has 200 apartments on 2 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony or patio, and a sitting area
  • Free buffet breakfast offered
  • Free WiFi
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Indulge with body scrubs, massages, or body wraps at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and a playground
  • Just a 3-minute walk from Platanias Square and 6 minutes by foot from Agia Marina Beach
Some rates at Porto Platanias Village are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Porto Platanias Village like a water park (surcharge) and a complimentary children's club.

Free breakfast is served. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury aparthotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. For a fee, parking is available.

Guests are served free buffet breakfast.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Mediterranean cuisine and serves lunch only.

All-inclusive details

All-inclusive room rates at Porto Platanias Village are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Beach

  • Near the beach
  • Beach towels
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Spa treatment rooms
  • Body wraps
  • Body scrubs
  • Manicures and pedicures
  • Couples treatment room(s)
  • Body treatments
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Uncovered self parking on site (EUR 5 per day)

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Kitchenette

  • Fridge
  • Stovetop
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided
  • Slippers
  • Free toiletries
  • Dressing gowns

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Computer station
  • Desk
  • Conference space

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Banquet hall
  • Corner/local shop

Location highlights

  • Near the sea
  • In the entertainment district
  • In the historical district

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Water park admission (surcharge)
  • Fitness facilities nearby (discounted access)
  • Waterslide
  • Bike hire on site
  • Tennis on site
  • Scuba diving nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 200 rooms
  • 2 floors
  • 4 buildings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Porto Platanias Village Aparthotel
Porto Platanias Village
Jasmine Village Hotel Platanias
Porto Platanias Village Resort Crete - Chania
Porto Platanias Village Hotel
Porto Platanias Village Platanias
Porto Platanias Village Aparthotel
Porto Platanias Village Aparthotel Platanias

Porto Platanias Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 139 reviews" "
Rating 8 - Good. 58 out of 139 reviews" "
Rating 6 - Okay. 14 out of 139 reviews" "
Rating 4 - Poor. 10 out of 139 reviews" "
Rating 2 - Terrible. 1 out of 139 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It's a 3.5 star hotel not 5 stars
The breakfast buffet definitely poor for a 5 star hotel, I was expecting fresh juices, only had pork, same 3 fruit options everyday and dry pastries. The beds were the worse, soo low, very uncomfortable and they make noises. The shower was tiny as well argh. And then one receptionist lady (Ioanna) if I remember her name correctly, wanted us to pay extra for parking just because, to qoute her "ooh because 5 euros is such a lot of money that you cannot pay it". Even though the hotel rule is, 1st day of parking is free and this was advised to us prior by another receptionist lady, I wish I remembered her name, because she was lovely with such a beautiful smile. She recommended us a local restaurant and we had an amazing experience at that restaurant. Ooh and then showers behind the reception horrible, there was water everywhere on the floor with a little space where men, women and children are supposed to get ready showers and dress up, anyone that walks can see you. Literally no privacy at all whatsoever. Overall the aesthetics of the hotel outside is 4* but the rooms and food 3*, I'm glad we didn't choose half board.
Stayed 5 nights in Sep 2024

6/10 Okay

Mark

Travelled with group
Liked: Room comfort
The breakfasts were of poor quality products
Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern , good food for adults but very poor for children , Not enough sun beds for the amount of people at the hotel
Stayed 4 nights in Jul 2022

4/10 Poor

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The grounds are beautiful but the room was a catastrophe. I had a one bedroom room for $350 per night. The room was tiny, the beds were the typical 2 tiny twin beds stuck together. If the mattresses were descent it would be ok but you literally would sink in the mattress. There is also no tv in the living room and the whole room was no more than 250 sq feet or 25 square meters. Do not waste your hard earned money here on a crap room. I stayed up the road at 2 other hotels for roughly a third the cost and they were the same size with nicer finishes and descent normal queen size mattresses.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was lovely, very clean and well maintained, the pool area is nice an spacious. It’s nice not to be in a high rise hotel! The food on the other hand I would not recommend this for all inclusive! Bed and breakfast at best! It’s jusy not at a 4* standard of all inclusive. The post mix and beer was not a brand so they didn’t taste great. If you are all inclusive the drinks are a self serve machine which also has a beer pump, most of the time the beer came with floating white bits in. I don’t think the lines get cleaned very often. We ended up buying drinks from the shop to be on the safe side! Staff were ok, although a lady had fallen down the stairs and we stayed with her as the staff didn’t seem interested which I think is appalling, 4 people staying at the hotel stayed with her until the ambulance arrived, hotel staff only came to tell us when the ambulance was here. All in all we waited approx 2 hours, maybe they could benefit from first aid training!
Stayed 7 nights in Sep 2019

4/10 Poor

Rachel

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, lovely swimming pool, nice clean room. Breakfast was Ok - more cereal options would have been nice.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
We booked a double bedroom apartment that was supposed to be 45 sqm with a superb view overlooking the area. It is not even a 30 sqm apartment, with a very limited view on the wall separating the resort from the back road!! We explained to the Reception and the reply was that the hotel is fully booked! Nice area and staff but paid 500€ for a room worth 200!!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto Platanias village
Very nice hotel with many pools. Good for children. Nice and polite staff. Close to the beach, shopping and restaurants. The hotel restaurant has excellent food.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Holiday
Lovely hotel, rooms were pleasant and always clean. Staff were friendly. We only had breakfast at the hotel but the food was nice and there was loads of options
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed in Greece! The pool is really nice and the restaurant also serves very good food. The only disadvantage is that I wish their pool bar serves food as well, then I would stay whole day by the pool. Location is great, right at the one side of the busy platanias street. Also 5 minutes walk to the beach. Staffs are very nice and friendly. Couldn't recommend more of this hotel!
Stayed 8 nights in Sep 2018

10/10 Excellent

Mina, Melbourne

An amazing holiday
Platanias village hotel offers great amenities Rooms are spread amongst beautiful gardens with ocean view balconies. The staff were very welcoming and helpful to the very last day. The access to the beach resort is an absolute bonus and we thoroughly enjoyed the Sunday Greek dinner in the roof garden with plenty of Cretan delicacies and the usual Cretan hospitality. Would definitely stay again.
Stayed 4 nights in Sep 2018

10/10 Excellent

Catherine, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
We had the fortune to stay in Platanias Village, a separate site to the beach resort, but could easily access the other. The village really feels like one. A small reception with very friendly and helpful staff. And we were taken from there to our room on an electric buggy. They were very helpful in rearranging one of the rooms so that my twin teenagers were able to share one of them, I had a really nice double room to myself. The rooms were kept very clean and tidy every day - even after we slept in a couple of times! The rooms all feel like an apartment, with a small kitchen area and doors that open to the outside rather than being along a corridor. The layout of the village is a design of rambling pathways, some a little on the steep side but lifts are available to each level. All the pathways are beautifully landscaped with flowering plants, thyme and trees.We stayed as B&B guests as we prefer to find local restaurants to eat at (and we found very good ones). So we took advantage of the extensive breakfast buffet, pretty much most things you could hope for - fresh breads, fruit and salads. And if you wanted it the cooked food look okay. Between the two resorts there are several swimming pools to chose from, all with small shops where you can buy drinks, snacks, lilos plasters etc etc. The only thing is that, if you have to buy food from the bar/restaurants, it is quite pricey. And we did venture to the beach and found it too crowded for us. A great and relaxing experience
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Helen, Caulfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Hotel is in a great location is very well laid out. would recommend to anyone looking for a little more room than the normal European sized hotel room.
Stayed 2 nights in May 2018

8/10 Good

Carl, London

Liked: Cleanliness, property conditions & facilities
Great if you like large, well run hotel complexes
Platanias village resort is one of two "sister" hotels, adjacent to one another, but divided by the coast road. The sister hotel was the Porto Platanias, which is located closer to the beach, however the distance from the sea is marginal, perhaps an additional 3 minute stroll from the village resort. Both hotels complexes are very large, but well appointed. The village resort has one large pool whereas the Porto resort has several smaller ones. Both complexes appear to be relatively new, probably around 10 years old or less, but the feel of the Village hotel is more relaxed as there are plenty of open spaces and "cobbled" walkways whereas the Porto hotel feels somewhat maze like with small piazzas and underpasses throughout If you like spending your holiday on a hotel complex then this may be the place for you as both resorts are well run and offer everything you need - BUT the hotels are set right in the middle of a very commercialised tourist area - and you will see little of the real Crete if you chose to stay at these resorts. It is possible to walk up the mountain to the old village if you wish to do so, (I would recommend this) - but in order to escape the tourist shops, cocktail bars and such, it is necessary to rent a car as the tourist area is extensive. That said the beach was nice, with several beach bars serving good food at reasonable prices. The snorkeling and diving options were worth the money as the sea is beautiful and unspoilt.
Stayed 7 nights in Oct 2017

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and Friendly Resort
Solo 40 year old holidaymaker/Sept 9th to 16th 2017/studio room (up to 3 PAX). Porto Platanias Villiage is a well thought out, recently developed resort, sister to Porto Platanias Beach Resort. Together they have a variety of amenities to suit all clients - gym, spa, pools, shops, restaurants, play areas, car park, etc. The Village had a restaurant that served a buffet style breakfast and lunch. I opted to use the restaurant at the Beach Resort for lunch and stayed at the Village for breakfast as I had booked it for the week. The pool at the village was of decent size, with enough beds for the people during my stay. A medium-sized towel is provided 3 times per week for the sunbeds with a 10EUR deposit. I bought a large towel at the shop to cover more of the bed. The room I had was small; it was ok for one person, but I would've been disappointed if I'd have needed to share. The decor was new and the room cleaned daily. Platanias, as a resort, is a typical holiday resort, with plenty of shops and restaurants. It's 40 minutes from Chania and there are plenty of taxis. The staff at the resort were very helpful and friendly, in particular, Nina and Irini. In all, I'd be very happy to stay there again, though would possibly try the rooms at the Beach Resort.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Week
We had an amazing week at Platanias Village! Great location, very clean, friendly and helpful staff. We couldn't have asked for more!
Stayed 4 nights in Aug 2017

6/10 Okay

majida, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a four star hotel
Never ever in my life have I stayed in a hotel (even as a teenager in hostels) where beds have casters, so whenever you move, the bed moves with you, the mattresses are so uncomfortable, I am not even going to mention the pillows. We were halfboard, the food is plentiful but repetitive, so you get fed up eating the same thing again and again, another matter feta cheese doesnt go with every dish even lasagna and pasta. We paid extra for sea view, not worth it at all, as the hotel is not high, the view is obstructed with roofs, ugly antennas, satellite dishes, water tanks...
Stayed 14 nights in Aug 2017

10/10 Excellent

Westy, Maidstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
We were upgraded on arrival from a 1 bedroom apartment to a 2 bedroom apartment which was great. The apartment was fairly spacious, clean with plenty of storage and 2 separate balconies. The kitchen area was very small but had a fridge and 2 ring hob. There were not many plates, only 3 cups and 4 glasses and you would struggle to self cater here, no sharp knife or chopping board. It was fine for us to prepare sandwiches for lunch. We bought a corkscrew/bottle opener as there wasn't one. Might be an idea to bung one in your suitcase ! We also ended up buying washing up liquid, dishcloth and tea towel but all very cheap to buy locally. Ou apartment was in a great location on the second floor facing the back with views up the hill, very quiet except for the cicadas. The pool was lovely, warm and quite big. We tended to use the sun beds on the grassy area which was a bit more spacious. We only ate in the restaurant for breakfast and this was fantastic, with a huge variety, from fruit, to pastries and pancakes, cooked and cold meats, even salad! Fruit juice very watered down but everything else very good. Fresh coffee delicious. Platanias beach is a short walk, 5 minutes away. Nice sandy beach with good snorkelling by the rocks. Boat trips go from the small port. There are a good variety of restaurants to choose from, along the main road, down by the beach and up in the old part of town. Our favourites were Meteoron and Viigli at the top and Waves on the beach.
Stayed 10 nights in Aug 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort in great condition. Clean, nice breakfast buffet. The frequent AC shut off throughout the day can be annoying. Have to reset manually. No food options on site during day unless you have the all inclusive package.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The warmth of the staff makes this hotel. Cleanliness was second to none. Would only encourage a separate pool snack menu for those that don't want 'All inclusive'. Also, desserts would be nice in the cocktail bar. We often came back to the hotel of an evening and wanted a dessert with coffee to sit and relax with.
Stayed 11 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tourist area
Room was very comfortable for my family and I. We liked the modern elements and proximity to the Main Street
Stayed 4 nights in Jul 2017