Hotel Cruells

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cruells

Cabin, Garden View
Seasonal outdoor pool
Garden
Reception
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
km. 126 CN-260, Planoles, 17535
  • Via ferrada Roca de la Creu
    7 min drive
  • El Taga
    38 min drive
  • Capçaleres del Ter i del Freser
    39 min drive

Room options

Family Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds and 1 Double Bed

Double Room, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Suite, Balcony, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Cabin, Garden View

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Cruells

Hotel in Planoles with a winery and free breakfast
Along with an attached winery, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a seasonal outdoor pool.
Hotel Cruells offers 9 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Cruells, you'll be close to Via ferrada Roca de la Creu. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a terrace, Library, and a lobby fireplace
  • 3.7 mi (5.9 km) from Via ferrada Roca de la Creu and 9 mi (14.5 km) from Salt del Grill
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a library are also featured at the business-friendly Hotel Cruells. Free self parking is available.

This 3-star Planoles hotel is smoke free.

Guests are served free buffet breakfast daily from 9 AM to 11 AM.

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 9 AM–11 AM
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Seasonal outdoor pool
  • Spa services
  • On-site winery

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 9 AM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 6 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 9 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Cruells Planoles
Cruells Planoles
Cruells
Hotel Cruells Hotel
Hotel Cruells Planoles
Hotel Cruells Hotel Planoles

Hotel Cruells Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando, Paraguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Cruells
Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No vemos la hora de regresar!
Pasamos 3 días de gloria en todos los aspectos, la cabaña muy cómoda ubicada en una colina con vistas muy amplias espectaculares en un entorno tranquilo donde podrás desconectar al 100% ya que allí la naturaleza se apoderará de ti si o si. Nuestra mascota (labrador retriever) lo paso genial. La cama / almohadas muy cómoda, la calefacción funciona muy bien, la cabaña en si no es grande y no dispone de nevera o cocina pero eso no fué un problema ya que la Mercè (encargada del hotel) nos ofreció enfriar nuestras cosas en la nevera del hotel, ella se comportó de manera muy servicial con nosotros y nuestra mascota, estaba muy pendiente que no nos hiciera falta nada, es una chica que definitivamente posee en ella don de gente. El desayuno 100% completo con productos locales de alta calidad, la cena es un menú muy completo y delicioso, con un vino espectacular por tan sólo 20 EUR. El hotel se encuentra a tan sólo 10 min de Ribes de Frese,un pueblo magico con un sin fin de actividades para hacer,el tren cremallera muy cerca también.Regresaremos!
Stayed 2 nights in Mar 2021

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Ruth

Disliked: Cleanliness, room comfort
bonito pero sucio
bonito pero sucio, la habitación estaba muy muy sucia incluso con ropa de los anteriores huéspedes en el armario
Stayed 1 night in Aug 2019

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espléndido
Trato espléndido. Desayunos espléndidos. Como en casa. Ambiente muy familiar. Ideal para mascotas.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

marcos

un sitio muy acogedor. un entorno privilegiado. EL unico pero es la falta de servicio de cena por baja del cocinero pero hay restaurantes muy cerca donde no comimos mal.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molt agradable. Envoltats de natura.Fantàstic. Repetiria.
Stayed 2 nights in Aug 2018