Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel

Exterior
Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Suite, 2 Queen Beds | Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Laundry
    Laundry
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Saracen Casino Resort
    15 min walk
  • Arkansas Railroad Museum
    5 min drive
  • Pine Bluff Convention Center
    6 min drive
  • Pine Bluff, AR (PBF-Grider Field)
    7 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel

Hotel in Pine Bluff with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel. During your stay, you'll be within walking distance of Saracen Casino Resort. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Saracen Casino Resort and a few minutes from Arkansas Railroad Museum
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel. Self parking is free.
Guests are served free buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Motorised watercraft
  • Outdoor pool

Family friendly

  • Cots/infant beds available
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Turndown service

Business services

  • Business centre
  • Conference space (797 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds available
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • Pets: USD 25 per pet, per stay
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 266 out of 562 reviews" "
Rating 8 - Good. 177 out of 562 reviews" "
Rating 6 - Okay. 61 out of 562 reviews" "
Rating 4 - Poor. 30 out of 562 reviews" "
Rating 2 - Terrible. 28 out of 562 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly. The room was clean, comfortable and plenty of room.
Stayed 1 night in Aug 2024

8/10 Good

Verne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Trey, Broken Arrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff were excellent and fun to speak with
Stayed 1 night in Aug 2024

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Good shower. Quiet. Friendly staff. Breakfast area. Food was good just not warm. Be sure to arrive before dark.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very friendly, kind, clean, comfortable bed, I recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Stayed 1 night in Jun 2024

4/10 Poor

April

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived late at night and the guy at the counter did not greet us just kinda looked at us. Then he continue to listen to his computer (which was super loud when we walked in) and continued to eat his noodles. Then finally checked us in when he realized we were still standing there. Not in the best location. It’s behind an abandoned mall, which obvious isn’t maintained. The road to get there seems like it’s taking to who knows where!! The lady from the kitchen was very nice and breakfast was good. The lady at the front desk in the morning was super nice as well and check out was easy.
Stayed 1 night in Jun 2024

4/10 Poor

Shanquaneeka

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It were very quite but the room should have up keep done on them the toilet ran all night water leave around the faucets in facebowl the hall had a very unpleasant sent when step of the elevator but staff very nice friendly.
Stayed 2 nights in Jun 2024

6/10 Okay

Toni

Stayed 2 nights in Jun 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well kept and clean. I personally did not like that it was located in an empty mall, felt unsafe and was worried that about my car rental. I did see they had cameras from most views. Customer service was okay, check in employee really nice however when checking out, that employee was not, not even a good morning or thank you for choosing their hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Tameka, Cedar Hill

Liked: Staff & service
Disliked: Property conditions & facilities
Surrounding
Stayed 1 night in Jun 2024

6/10 Okay

Chianti

Liked: Staff & service, property conditions & facilities
It was ok!
Stayed 1 night in Jun 2024

10/10 Excellent

Tram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Everyone there was very helpful and courteous. The room was clean and comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

lisa, nixa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest staff ever! From check in to breakfast. . . Everyone was extremely pleasant and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2024

6/10 Okay

Cynthia

Travelled with pets, Travelled with partner
Liked: Staff & service
This property was dirty outside. There were cigarette butts everywhere The room was dirty and smelled of cigarette smoke. There was food around the microwave and items under the bed, therefore, the room had not been thoroughly cleaned. On a positive note, they did have a good breakfast.

10/10 Excellent

Vantanett

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Jun 2024