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Gran Hotel Mercedes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Mercedes

Bar (on property)
Exterior
Bar (on property)
Standard Triple Room
Meeting facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 16, n690, Mercedes, Buenos Aires, 6600
  • Our Lady of Mercy Basilica
    5 min walk
  • San Martin Square
    5 min walk
  • San Luis Church
    11 min walk

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Double Room

Free WiFi

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About this property

Gran Hotel Mercedes

Hotel in Mercedes with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities.
Gran Hotel Mercedes offers 47 accommodations. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Gran Hotel Mercedes, you're just a quick walk from Our Lady of Mercy Basilica. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, luggage storage, and wedding services
  • Within a 10-minute walk of Our Lady of Mercy Basilica and San Martin Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Gran Hotel Mercedes also features coffee/tea in a common area, concierge services, and laundry facilities.

This 3-star Mercedes hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Gran Hotel Mercedes has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating

Bathroom

  • Bath or shower
  • Bidet
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Mercedes

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Front desk staff will greet guests on arrival.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Hotel Mercedes Hotel
Gran Hotel Mercedes Mercedes
Gran Hotel Mercedes Hotel Mercedes

Gran Hotel Mercedes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo Humberto

Travelled with group
Disliked: Room comfort
Falta de compromiso comercial.
En primer lugar las fotos que proponen en internet no tienen nada que ver con lo que te dan al momento del alojamiento. Además respecto de la tarifa nos cobraron más caro que lo pactado a través del Hoteles.com aduciendo que si hubiéramos contratado el alojamiento directamente con el Hotel iba a ser más económico. Por último si bien la tarifa era u$d 50 nos cobraron a una cotización de $180 por dólar cuando el valor del dólaroficial en el momento del pago cotizaba a $ 150!!
Stayed 1 night in Sep 2022

10/10 Excellent

Horacio Lopez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2022

2/10 Terrible

Diego

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel viejo, objetos rotos, oxidados, toallas con agujeros ! Muy RUIDOSO !!! Entre las 4 y 6h30 de la mañana rodeo de motos ! Ventanas que no cierran... Una vergüenza de hotel !
Stayed 2 nights in Jul 2022

8/10 Good

Carlos Alberto de

Liked: Staff & service
Recomendável
Hotel ao contente, antigo mas limpo e bom conforto
Stayed 1 night in Jul 2022

6/10 Okay

jose luis

Stayed 1 night in Jun 2022

8/10 Good

oscar

Stayed 2 nights in Jun 2022

10/10 Excellent

ALEJANDRO

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Disfrutamos mucho la estadía
Stayed 1 night in Dec 2021

4/10 Poor

maría gabriela

Disliked: Property conditions & facilities, room comfort
Decepcionante
Habitaciones aceptables, baños viejos y descuidados, pisos viejos, solo un ascensor para 2 personas, nadie cumple el protocolo anti Covid los empleados de recepción no usan barbijo, el desayuno es impresentable! Tienen wifi sin acceso a internet, no tienen estacionamiento, las toallas son viejas muy finas, todos los accesorios del baño oxidados, muy pocos enchufes en la habitación, dentro de las habitaciones falta lugar para apoyar la ropa, no me parece de 3 estrellas como estaba calificado ni las fotos se corresponden con la realidad, realmente me sentí estafada!
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción en el centro de Mercedes
Buen hotel, aunque falta un poco de mantenimiento en algunas zonas del edificio. Al hacer el check in, nos atendió una señora mayor de trato correcto pero un poco frío. Las habitaciones estaban listas, resultaron cómodas y de buen espacio. Se puede estacionar en la calle, y hay una YPF y un supermercado Dia a pocos metros.
Stayed 1 night in Sep 2021

6/10 Okay

Eduardo

Disliked: Property conditions & facilities
No volvería
El hotel es cómodo pero tiene poco mantenimiento. Hay detalles que hacen que no llegue a ser categoría 3 estrellas
Stayed 1 night in Sep 2021

6/10 Okay

Marcos Raúl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Faltas
No estaba preparada la a habitación a la hora que figuraba en la reserva Tuve que pedir muchas veces las toallas, que tenerian que estar antes de entrar en la habitación y ni siquiera me pidieron disculpas.
Stayed 1 night in Aug 2021

6/10 Okay

Osvaldo

Stayed 2 nights in Feb 2021

10/10 Excellent

Mirta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estadia de tres dias excelente.
la verdad q es la primera vez que lo visito al hotel. la atenciòn muy cordial la limpieza excelente con todos los cuidados a tener en cuenta por la pandemia. la verdad me senti junto a mi compañera muy pero muy comoda. gracias por su atenciòn. como ya decidimos vamos a volver.
Stayed 3 nights in Dec 2020

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento ótimo e restaurante maravilhoso
Atendimento excepcional, cama confortável e quarto muito bom. Único detalhe foi no local do banho, que precisava de uma reforma. O restaurante do hotel é maravilhoso.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones muy amplias. Un lugar muy limpio y menú muy bueno
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel viejo pero cómodo. Muy bien atendido. El desayuno muy bueno.
Stayed 1 night in Feb 2020