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The Ramsey Hotel & Convention Center

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Bar (on property)
Interior entrance
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • Old Mill
    ‪8 min walk‬
  • Patriot Park
    ‪9 min walk‬
  • Pigeon Forge Factory Outlet Mall
    ‪13 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

8.4 out of 10
Very good
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

7.6 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub

7.6 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(141 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a conference center, a coffee shop/cafe, and a spa tub are onsite. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Ramsey Hotel & Convention Center. During your stay, you'll be connected to the convention center, and just a quick walk from Old Mill. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Dolly Parton's Stampede Dinner Attraction and a few minutes from LeConte Center at Pigeon Forge
  • Dogs welcome for a fee (restrictions apply)
The Ramsey Hotel & Convention Center offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Indoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (18801 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – February 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1064 reviews" "
Rating 8 - Good. 239 out of 1064 reviews" "
Rating 6 - Okay. 132 out of 1064 reviews" "
Rating 4 - Poor. 62 out of 1064 reviews" "
Rating 2 - Terrible. 59 out of 1064 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Having a room next to the exit was very loud. People smoking throughout the night was very annoying.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and we will definitely stay again! They had clean and comfy rooms! Shower was great! Only reason for not excellent was a faulty fire alarm in middle of night. Will stay again!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
Ok hotel.
It was an ok hotel. Good location but had a moldy smell when you walked in. The free breakfast was not very good. It needs some updating and some tlc.
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

amy

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The walls in our room showed water marks something that had leaked at sometime and peeling away of wall paper. Fire alarm went off at 1:00A.M. Scared my kids and me. No idea what was going on. Ran out the exit. Fire trucks and police arrived. Hotel representative said false alarm. I was too scared to stay. I packed up and checked out. I told hotel clerk we were scared and leaving. She just said, ok. Hit some buttons and said I could go here’s a coupon for your next visit. Got home and my daughter’s stuffed animal was left behind. I called and they sent me to a website to claim the stuffed animal. The cost was $48-$68!!!!!!! The pig was sentimental and only worth $25. I asked them to help me. They said sorry it’s in that system and nothing they can do. So I said well that stinks…we will just have to abandon it. My daughter has cried herself to sleep!!! Thanks Ramsey hotel for ruining my daughter’s night and a ruff morning of being scared to death thinking a fire was taking place. So disappointed!! Being in customer service business, I would have handled the stuffed animal situation better. If you really wanted to provide a great experience, there is always a way to make it happened even if you have to go above and beyond your duty. That is what makes life great… coming together for one another and not just doing what a policy says to do. Going above and beyond is what makes people and businesses stand out. :( disappointing

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Adrian, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2024

6/10 Okay

Lesia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I did not like the lack of designated no pet rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Schella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I was looking for.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen, Hillsboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in
Stayed 1 night in Oct 2024

4/10 Poor

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Annalisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
My Choice of a Place to Stay in Pigeon Forge
Because we've stayed at The Ramsey before, we chose it for this visit also. They always get me the room for the mobility challanged along with the shower-only bathroom. I'd appreciate some handrails around the shower and toilet, but not everyone understands the needs of the handicapped. The breakfast is always a plus at this hotel and it's so clean. I love they do daily housekeeping again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was super nice and helpful. Would definitely stay there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Staff, g
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was very clean good location indoor pool was ice cold not able to swim
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place comfortably bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. I enjoyed the Christian music!
Stayed 2 nights in Sep 2024

10/10 Excellent

Carissa

Stayed 3 nights in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay
Wonderful hotel had nice sized king room, big shower, couch and tv. Had 24 hr pool and spa which was a bonus for us. Amazing complimentary buffet breakfast each morning. The hostess Judy always made us smile. Check in was smooth. Lots of amenities in the area. Would highly recommend.
Stayed 2 nights in Sep 2024