The Inn On The River

3.0 star property

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Photo gallery for The Inn On The River

Front of property
Reception
Standard Room, 2 Queen Beds (Riverside) | Water view
Lobby
Basic Single Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2492 Parkway, Pigeon Forge, TN, 37863
  • Christmas Place
    ‪2 min walk‬
  • The Track
    ‪5 min walk‬
  • Pigeon Forge Snow
    ‪8 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪10 min drive‬

Room options

Double Room, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Inn On The River

Family-friendly hotel with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
The Inn On The River offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Inn On The River. During your stay, you're just a quick walk from Christmas Place. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of The Track and The Comedy Barn Theater
The Inn On The River offers its guests an indoor pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 482 square feet (45 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly The Inn On The River. Free self parking is available. You'll have access to the health club at a partner property.

This Pigeon Forge hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Fishing
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (482 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Portable bath seat
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn River Sevierville
Inn River Pigeon Forge
River Pigeon Forge
The Inn On The River Hotel Pigeon Forge
River Sevierville
Inn River
The Inn On The River Hotel
The Inn On The River Pigeon Forge
The Inn On The River Hotel Pigeon Forge

The Inn On The River Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 801 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 7 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Kristine

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Troubling
We have always stayed at The Inn in the River when we visit. But, after this time, we will definitely be looking for better accomodations. First, there was a leak. Which it appears to have been leaking for awhile. Even if room is not been occupied, housekeeping should have checked on room to make sure everything was ready. Next, since leak couldn't get fixed while we were in the room we had to be moved. The next room was smaller, bed very lumpy and heat didn't work properly, and when it started up, it sounded like an airplane taking off. The next day we spoke to front desk, they wanted to move us, we said no. Then they said maintenance would be there to fix it. It was never fixed. Third, There was a huge football team of preteen-teens that took over the hotel. They acted obnoxious, rude and parents didn't care because they sat back and let them do as they please. We had to call front desk several times. It appeared the hotel only cared about accommodating this group since it was a bigger group that came in and filled up the hotel We have never in the years had so much trouble from this hotel and have stayed many years there, but for now on will look for another one
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian, Cannock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and plenty of parking. Rooms a little dated but comfortable and seems to cater to an older clientele or it was like that at the time of our visit. Breakfast was okay. We would stay here again but so many choices in the area. We recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about Inn On the River. We stay there anytime we are in Pigeon Forge
Stayed 2 nights in Nov 2024

10/10 Excellent

Aleisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Constance

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Stayed 3 nights in Sep 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very comfortable and inviting. We enjoyed sitting outside around the fire pit listening to the running river.
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Staff & service
Stay in The inn on the river.
The room was clean but it had ants in it . I booked the room over a month in advance and asked for a room on the second or third floor. When I got there I was told the only room they had was on the first floor near the very noisy lobby.
Ants in the room
Stayed 3 nights in Nov 2024

8/10 Good

STEPHANIE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff friendly. It is walkable to many places. Great breakfast and plenty of seating.
Stayed 2 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and friendly
Stayed 2 nights in Nov 2024

8/10 Good

tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. Comfortable bed. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

ALEC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful! We highly enjoyed staying here!
Stayed 7 nights in Nov 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located to attractions and restaurants. The staff were amazing and the breakfast was great. The room was very clean and comfortable. Will stay again!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no more , This is definitely the ONE!
We absolutely loved our stay from check-in to check-out! Friendly staff and well accommodating atmosphere. The rooms we're clean and very comfortable , loved the balcony overlooking the river and downtown pigeon forge. There's an outside pool ( seasonal ) and an inside pool and hot tub. The only thing is the inside pool isn't heated so it's a bit cold , they provide towels in the pool area and they have bathrooms in the pool room also - great idea by the way 😁 Breakfast is also included so that was definitely a plus. Every night there's free popcorn 🍿 and cookies from 7pm to 9 or 10pm I believe. Ice machines on every floor too. In all I definitely have nothing bad to say about The Inn on the River , we absolutely enjoyed our stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

thomas, ocean springs

Stayed 2 nights in Oct 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Very comfortable and well furnished. We will stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay here. We were greeted with fresh popcorn and cookies at check in. Our room was clean, and the beds were comfy. We enjoyed the hot tub, and fire pit. We'll definitely keep this on our preferred list of places to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with very friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Clean
Room was clean but the bed was uncomfortable and the air conditioner was noisy.
Stayed 1 night in Nov 2024

10/10 Excellent

ELEANOR C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this property and will stay there the next time we are in Pigeon Forge. It is so nice to sit by the river in the rocking chairs and enjoy the geese. Breakfast had so many options. Staff was so helpful and friendly.
Stayed 1 night in Nov 2024

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a view of the river and a balcony. Loved it. Room was clean. Bed was too soft for me. Carpet was kind of older. Overall a good visit. Friendly staff and helpful.
Stayed 1 night in Oct 2024