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Riverchase Lodge

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
Combined shower/bathtub, free toiletries, towels
City Suite, 2 Queen Beds
City Suite, 2 Queen Beds | Balcony view
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Old Mill
    ‪13 min walk‬
  • Patriot Park
    ‪19 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(84 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Park Tower Inn

Pool
Hot tub
Parking included
Free WiFi
3.1 out of 5, (1227)
The price is €64
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Park Tower Inn

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
An indoor pool, a seasonal outdoor pool, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services.
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site.
Our customers tell us they enjoy the pool at Riverchase Lodge. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include tour or ticket assistance
  • Guests speak favorably about the location and the pool
  • 6 minutes by foot from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Riverchase Lodge offers its guests an indoor pool and a seasonal outdoor pool. Public spaces have free WiFi. Riverchase Lodge also features tour/ticket assistance and an ATM. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 193 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 209 out of 1000 reviews" "
Rating 4 - Poor. 165 out of 1000 reviews" "
Rating 2 - Terrible. 206 out of 1000 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay on the strip
Stayed 2 nights in Sep 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.
The pictures in the listing are very very deceptive. The rooms are in awful condition. The listing stated 2 queen beds. It was 2 full size beds. The indoor pool was so filthy, the health inspector shut it down while we were there! The entire property needs cleaned and properly repaired and updated for the price they charge. I absolutely would not return or recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy. We would definitely stay there again
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty, stained sheets and carpet, hair everywhere. Spiderwebs everywhere. Just a gross facility. Everyone smoked everywhere even in the non smoking rooms. Pool was broken and we were not informed. My kids were so disappointed they couldn’t swim.
Stayed 2 nights in Oct 2024

4/10 Poor

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s dirty, and run down. Smells like weed and cigarettes.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They advertise an inside pool but it was not open. The vents in the bathroom needs to be changed they were rusted
Stayed 2 nights in Oct 2024

2/10 Terrible

Melea

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Upon arrival, indoor pool was closed. When we got to the room it freaked and was absolutely gross. Would not recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Floyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like a lot.
Stayed 2 nights in Oct 2024

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Several bugs in our room
Stayed 2 nights in Oct 2024

4/10 Poor

Shari

Travelled with family
Disliked: Property conditions & facilities
Inhospitable
Pool was closed upon arrival with no offer of discounted price. In fact, when I asked I was told that I could go somewhere else… verbatim “ you can check out by 11:00 tomorrow with no charge and go somewhere with a pool” Will not stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was ice cold, the pillows were flat but everything else was good, staff was friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Older motel that has the beginnings of an upgrade. Room smelled of smoke and stains in the floor were visible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Misty S

Travelled with family
Liked: Cleanliness, staff & service
It was convenient and affordable definitely needs updated but was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Winnona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good no hot water
Stayed 2 nights in Oct 2024

2/10 Terrible

Venell

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is so nasty we checked out early and just took the loss. I can't even begin to tell you how disgusting this place is!!!!
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh, not too good.
Well, the jet tub didn’t work. The beds weren’t that comfortable. We woke up in the morning with sore backs. Parts of the room you could tell hadn’t been cleaned awhile with all the dust. We were a family of four. We didn’t have a table to eat our food in our room. Kids couldn’t play their games on the TV. The worst part would be the pools. They were dirty. The bottom was murky, slimy even. Leaves were everywhere. We had to figure out what else to do because our youngest loved to swim. The staff were friendly. Won’t book another room with them.
Stayed 2 nights in Oct 2024

6/10 Okay

Corrine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Right off the road towards Dollywood so a lot of traffic. Not very quiet, as you can hear all the cars going towards Dollywood. The reception area apparently doesn't have coffee but there is a gas station 100ish yards away. Right by all the little touristy shops and attractions. Plain rooms and the beds seemed to have like a divet in the middle. I'm not super picky with where I stay as long as I don't see bugs or gross stains everywhere, which I seen neither. I would've stayed in Gatlinburg though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Zachary

Travelled with family
Very nice and clean room. Enjoyed the jet bathtub
Stayed 2 nights in Sep 2024

2/10 Terrible

Cynthia

Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Cynthia

Great location whether you want to enjoy Pigeon Forge or Gatlinburg.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the staff was awful at the hotel it was not very clean and did not enjoy my stay will not be going back there
Stayed 2 nights in Sep 2024

6/10 Okay

Aaron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The first room we were put in smelled very musty and had spots of mold on the ceiling, the desk attendant did kindly move us and the second room was better but still had some spots not cleaned on the wall. Also there were spots of mold around the pool edge, definitely needed cleaning
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right at the mini golf and a place for kids
Stayed 2 nights in Sep 2024