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Best Western Plaza Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plaza Inn

Indoor pool, 2 outdoor pools, pool loungers
Terrace/patio
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Private kitchenette
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3755 Parkway, Pigeon Forge, TN, 37868
  • Dolly Parton's Stampede Dinner Attraction
    3 min walk
  • Old Mill
    15 min walk
  • Patriot Park
    2 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Along with 2 outdoor pools, this smoke-free hotel has an indoor pool and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plaza Inn gets good marks from our customers. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and 2 outdoor pools or soak in the 2 spa tubs
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Guests have good things to say about the accommodations for the comfy beds and spaciousness
  • Steps from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 spa tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Continental Cafe - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 888 out of 1505 reviews" "
Rating 8 - Good. 420 out of 1505 reviews" "
Rating 6 - Okay. 137 out of 1505 reviews" "
Rating 4 - Poor. 37 out of 1505 reviews" "
Rating 2 - Terrible. 23 out of 1505 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Jenni

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
9/19-22.
Overall we enjoyed our stay. We had an issue with the sink backing up when we first arrived, the head cleaner came back and fixed the issue right away. The floors were dirty, my toddlers feet were black… you may want to wear slippers or flip flops if you stay here. Breakfast was delicious and the staff were so kind. I will definitely stay here again in the future.
Stayed 3 nights in Sep 2024

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice. The place was clean. I was impressed with how clean they kept the breakfast area considering how many people were flowing through. All in all a good experience. I would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice, will return
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonna

Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Very comfortable bed …lightweight coverlet on bed…pillows were awesome! You see I have Parkinson’s… best nights sleep I’ve had in a long while!! Thank you Best Western!
Stayed 1 night in Sep 2024

10/10 Excellent

nancye

Travelled with partner
Nice large rooms. Very clean . Great service. We will be coming back on out next trip to Pigeon Forge
Stayed 5 nights in Sep 2024

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for all the area attractions!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jared

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple pools for the kids
Stayed 3 nights in Jul 2024

6/10 Okay

kathleen

Travelled with family
Liked: Staff & service, amenities
The room was outdated not very clean, especially the bathroom. the breakfast was very nice and the location was perfect.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Marie

Stayed 1 night in Aug 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
only stayed one night. the breakfast was good.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to walk across the street. And takes awhile to get someone at the front desk to answer the phone. But overall perfect for our stay
Stayed 6 nights in Sep 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our room being next door to the indoor pool. We only used the hot tub since the pool water was cold.
Stayed 3 nights in Sep 2024

8/10 Good

david

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained even with car show going on there was still ample parking for paying guests. Small square pillows to sleep on was less than desirable and not many TV channels.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Stayed 4 nights in Jul 2024

10/10 Excellent

Glenn

Stayed 1 night in Jul 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly the best Best Western!
The Best Western plaza in in pigeon forge was by far the cleanest and nicest hotel I have stayed in for the price range. We got the room with the fireplace in it which was really nice. The room smelled clean and fresh everyday and our housekeeper Nelly (or Holly) was thorough and thoughtful. The room was extremely spacious and inviting. Enjoyed the multiple pools and hot tubs very much. The breakfast each morning was excellent for a continental breakfast. Offerings include biscuits and gravy, scrambled eggs, sausage links and patties breads and pastries, yogurt, peaches, oatmeal, cereal and fresh milk, and waffles in the shape of a teddy bear. We loved our stay and would recommend it to anyone! It was close to everything, just 15 minutes to destinations in Gatlinburg and 6 minutes to Dollywood. Lots of food options within walking distance too.
Stayed 3 nights in Sep 2024

6/10 Okay

Rosario

Travelled with family and small children
Liked: Staff & service
The place was close to everything and getting in and out was a breeze. The room on the other hand smells musky and mildly cigarette smoke. The bathroom drop ceiling about the shower was moldy and rusty, the toilet was way off from being square to the wall and the mirror surround was beat up around the bottom ( just weird). The mini fridge wasn't really working and the bed/bedding was questionable. I always felt itchy after laying in the bed quickly.
Stayed 5 nights in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It good
Stayed 1 night in Sep 2024