Accommodation By Willow Brook Lodge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Romantic Suite, 1 King Bed, Jetted Tub
Exterior
Exterior
Sun deck

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Pigeon Forge, TN
  • Pigeon Forge Factory Outlet Mall
    6 min walk
  • The Comedy Barn Theater
    12 min walk
  • LeConte Center at Pigeon Forge
    12 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 4

Room

  • Sleeps 4
  • 1 King Bed

Romantic Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Accommodation By Willow Brook Lodge

Riverfront hotel with 2 spa tubs connected to the convention center in Pigeon Forge
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Accommodation By Willow Brook Lodge. During your stay, you'll be connected to the convention center, and just a quick walk from Pigeon Forge Factory Outlet Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes 2 spa tubs
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 spa tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2020.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Bike parking
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Water slide

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Nature reserve
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – April 2020
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We stayed during the jeep invasion. The hotel is nice. The rooms are nice. The breakfast is really good. The pool area is great for kids. You can literally walk almost anywhere from the hotel. The staff is friendly and helpful. The bed was a little firmer than I’m used to but not that bad. The only negative was the room had a little bit of a musky smell but it’s not that bad. We will definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Terry

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was cheaply made, poor selection .
Stayed 4 nights in Aug 2024

10/10 Excellent

Kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and hot tubs were great and everyone was so friendly!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a fun time, hotel was easy to find and nice to stay at. Having breakfast included was a bonus. Staff was very friendly. Lots of things around to walk or drive to. Will stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
13th birthday trip in style!
Our trip was awesome! The hotel was perfect and the girls were in the pool twice a day every day! The staff was very helpful and pleasant. Their concern for our comfort and enjoyment was commendable. We felt like family!
Stayed 4 nights in Jun 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family-friendly hotel. Close to everything. The staff was very accommodating. Breakfast was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Everyone was super friendly and was willing to help out when needed. The pool area was clean and my children (7&10) enjoyed the water slide at the outdoor pool. I appreciated that every spot at the pool provided a good view of the pool so I could sit and watch my kids. The indoor pool was nice and during the summer it was quiet. My husband and I liked winding down at the hot tub after a long day. Very convenient location in pigeon forge. We were in the middle of everything! Free breakfast was more like a buffet. (Eggs, sausage, biscuits, sausage gravy, pancakes, cereal, bagels, toast, oatmeal, apples, juice, milk, coffee, hot chocolate). Room service was provided everyday of your stay unless you put the no room service magnet on the outside of your door. We stayed in a standard room. It included a mini fridge and microwave. Room was spacious enough for a family of 4. (Two adults, my kids age 7&10)
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large, clean room - comfy bed
Stayed 2 nights in Aug 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, pools were awesome!
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and normal hotel breakfast was decent.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Stayed 2 nights in Aug 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to Stay in Great Location
My family enjoyed our stay at the Willow Brook Inn. The Inn was very clean, in great condition and the staff were very friendly. The landscaping was fantastic and the outdoor pool area was very nice. The indoor pool was cool too but too hot for the summer time. The free breakfast was really good and always stocked from 7am-10am. The location was great as well, in walking distance of activities and restaurants but also easy in and out with your car. We would highly recommend this place for anyone’s stay in Pigeon Forge.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean. Pool was great also!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. The pool was always clean. Breakfast could have more options
Stayed 3 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have 4 kids who loved the pool! We will be staying here again!
Stayed 4 nights in Aug 2024

6/10 Okay

Loryn

Travelled with family and small children
Liked: Staff & service
I would not personally spend 200$ on this hotel again. maybe 100 tops. the bathroom was super super small and my head about hit the ceiling. it wasn’t the cleanest place to have spend such a large amount of money. i was put on the first floor…. didn’t even have a balcony…
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying there & will definitely go back
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great and helped with info on parking in Smokey Mountain Park. I would definitely stay again
Stayed 3 nights in Jun 2024

8/10 Good

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance came and fixed the lock was not working on the door.. very friendly and replaced the refrigerator was not working. Pool was nice
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
It was ok but the room with two queen beds was a tight fit.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice pool area
Stayed 1 night in Aug 2024