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The Memory at On On Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Memory at On On Hotel

Building design
Junior Suite
Lobby
Junior Suite
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Thavorn Museum
    3 min walk
  • Phuket Baba Museum
    3 min walk
  • Phuket Weekend Market
    4 min walk
  • Phuket (HKT-Phuket Intl.)
    50 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

The Memory at On On Hotel

Hotel connected to a shopping center in Old Phuket Town with a 24-hour front desk
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite.
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Memory at On On Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Phuket Weekend Market. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Phuket Weekend Market and a 2-minute drive from Patong Go-Kart Speedway and Phuket Offroad Fun Park
  • Airport shuttle service available for a fee
The Memory at On On Hotel offers its guests gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Memory at On On Hotel also features dry cleaning/laundry services, a front-desk safe, and an ATM.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Memory at On On Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 0835555002231

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 549 reviews" "
Rating 8 - Good. 174 out of 549 reviews" "
Rating 6 - Okay. 23 out of 549 reviews" "
Rating 4 - Poor. 4 out of 549 reviews" "
Rating 2 - Terrible. 4 out of 549 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Vivienne

Stayed 1 night in Jul 2024

10/10 Excellent

DAN KHUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful!! We had a wonderful time staying there!! We definitely will be back!! ♥️
Stayed 2 nights in Jun 2024

10/10 Excellent

Chee Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic unique hotel experience at On On!
Memory at On On was a great hotel experience. Excellent service at hotel reception, and checkin and checkout was smooth and efficient. On On is centrally located in Phuket Old Town,with easy access to most areas of Phuket town, yet quiet in the evenings as it is off the main thoroughfare. Rather unique hotel with Peranakan architecture and furnishings. Old World Culture! That’s the reason the hotel is named Memory at On On. Rooms are not so spacious with basic furniture even though we had booked the junior suite. Housekeeping was tardy in cleaning the room on one of the days. Best cappuccino served at the On On hotel cafe. Phuket Old Town is a food paradise, with multiple choices of Thai, Chinese and Western restaurants and cafes. Delicious culinary experience! Overall, highly recommended.
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and beautiful building. Unfortunately the noise from other rooms travels so it’s not restful.
Stayed 1 night in Jun 2024

8/10 Good

Letecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was by far the best thing about the hotel. They were very kind and helpful. Room was nice but the walls are very thin and could hear neighbours and people walking in the halls easily. It is a very quiet area (unless it’s Sunday and they have the market on). Beds were very comfortable. Could do with a bit of an upgrade. Like maybe a smart tv in the room? Overall a nice hotel.

10/10 Excellent

james

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pop was amazing with her friendliness and suggestions.
Stayed 2 nights in May 2024

2/10 Terrible

Masha

Stayed 2 nights in May 2024

10/10 Excellent

albert tsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Florinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased and loved the uniqueness of this hotel. The staff was very helpful, one who stood out to us was named Poo, she was awesome! Very helpful, respectful, and polite. Our room was perfect, cool, and comfortable. The only thing was the noise. Walls are very thin in these older hotels. Luckily our neighbors were not all that noisy. All in all our stay was great! We would love to be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed Abdeldjalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Apr 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open air lobby, ante room, cafe and bar (with complimentary coffee, tea and nibbles), designed with Thai themes and Sino-Portuguese structure. The fountain behind check-in is soothing and quiets the sounds of local activity. A few of the first floor appointments harken to a romantic era of travel. Stairways lead guests to 2nd floor guest rooms, accessible via communal areas (all under roof and open air. Yes, the guest rooms are air-conditioned! The Carpenter Room has French Doors opening to a small terraced area with cafe table and 2 chairs. The Memory at On On hits all the right notes to make your stay welcoming and memorable. The staff defines hospitality, and Little Phuket, the restaurant a block from the hotel, has the best Green Panang Curry!
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Stayed 2 nights in Apr 2024

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Its our second time staying at the hotel and they certainly don’t disappoint. Rooms are beautiful. Staff are fabulous and restaurants and shops Are close by walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it the air conditioning was amazing
Stayed 1 night in Apr 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Mar 2024

8/10 Good

Sadhana, Orpington

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel in itself is lovely. The staff especially pop were very attentive just a bit of a language barrier. Shame they don’t offer breakfast although there is capacity for it. But what was a nice touch is they have water tea/coffee and small snacks for free. The area is pretty noisy unfortunately and seeped into our room of an evening was a bit difficult to sleep.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice I loved the stay of it and design of it. I would for sure stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel for a short stay in Phuket Old Town. Second time we stayed here. Lovely hotel with lots of character. Staff very friendly and helpful. Arranged taxis for us using their taxi app which was very convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful space, nearly an oasis in the middle of tourist-heavy Old Town Phuket. I adored my time here and would certainly come back again. I did wish that the door locks were more secure, or that an additional lock or latch was added for when guests are inside for the night, as I felt that they were not secure as-is.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Staff & service, property conditions & facilities
The bathroom was a little dirty but I think it just needs an update. This may be difficult to do as it will take away from the old charm ambience . The room was a bit dark but overall a great experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew, Aspley Guise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice to stay at. Easy location to walk to nearby bars and restaurants, safe with a locking gate, nice amenities.
Stayed 3 nights in Feb 2024