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Novotel Phuket City Phokeethra Hotel

5.0 star property

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Photo gallery for Novotel Phuket City Phokeethra Hotel

2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch served; local and international cuisine, garden views
Property amenity
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000
  • Phuket Weekend Market
    ‪13 min walk‬
  • Limelight Avenue Phuket
    ‪18 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪4 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Executive Room, 1 King Bed

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Courtyard by Marriott Phuket Town

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (314)
The price is €87
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Courtyard by Marriott Phuket Town

About this property

Novotel Phuket City Phokeethra Hotel

Luxury hotel with a full-service spa and bars
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Housekeeping is available on request.
Novotel Phuket City Phokeethra Hotel offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Novotel Phuket City Phokeethra Hotel. During your stay, you'll be within walking distance of Phuket Weekend Market. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine and garden views while dining at Amor
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by foot from Phuket Weekend Market and a 2-minute drive from Saphan Hin Mining Monument
  • Airport, ferry terminal, and shopping center shuttle service available for a fee
Novotel Phuket City Phokeethra Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A children's pool, a rooftop terrace, and spa services are also featured at the luxury Novotel Phuket City Phokeethra Hotel. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Phuket hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Amor - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Lua Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Estrela Sky Lounge - Overlooking the ocean, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Airport shuttle fee per child: THB 750 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phuket City Phokeethra Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 16 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)

Novotel Phuket City Phokeethra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 255 reviews
Rating 8 - Good. 71 out of 255 reviews
Rating 6 - Okay. 16 out of 255 reviews
Rating 4 - Poor. 8 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, with most thai food plus the pork rib soup. As we were family of three, and we paid for the extra person, however, we had to call room service for the extra towel, on a daily basis.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kajsa

Travelled with family
Stayed 1 night in Dec 2024

6/10 Okay

becky

Travelled with family
Good service but the breakfast is not variety of choice
Stayed 7 nights in Dec 2024

10/10 Excellent

Estorai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Novotel Hotel in Phuket’s Old City. The hotel staff was incredibly kind and helpful. Our special thanks to Miss Tar, who took care of everything for us, and to MisscApple for arranging a late check-out so we could prepare for our journey home. We truly enjoyed our stay. Greetings from the Netherlands!
Stayed 4 nights in Dec 2024

8/10 Good

Ratha

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to market.
Stayed 10 nights in Nov 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and nice rooms
Stayed 2 nights in Nov 2024

2/10 Terrible

ROGER

Problems with extended reservation and unhelpful reservation staff spoiled what could have been a pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeping Novotel high standards
Great standard consistent with Novotel worldwide standard - easy to reach maybe with natural Thai care and hospitality . Very comfortable stay . Nearby there is a free bus service to and from the old city . Proved to be very helpful . İ
Stayed 3 nights in Nov 2024

10/10 Excellent

Maricela, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bello
exelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Alshun, Chino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to be at relatively close to Old Town. Phuket easy to shop to easy to pick up a grab driver. Nice rooftop bar. No complaints there. Money goes really far. Make sure you pay for the convenient breakfast. Well worth it.
Stayed 8 nights in Nov 2024

10/10 Excellent

Baljit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Judson

Stayed 3 nights in Oct 2024

8/10 Good

Brant Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel not in the hext area. Pretty run down area but lots of construction going on for improvements
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location. And even better staff.
Stayed 20 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Check-in was wonderful with a free drink. Rooms are clean and can be cleaned daily. Staff is very helpful. Love the location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the hotel, specially the staff, very friendly and helpful.
Stayed 5 nights in Aug 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

8/10 Good

Hiriweddalahewage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room
We were upgraded to a executive room which was very spacious and the bed was very comfortable
Stayed 2 nights in Jul 2024

8/10 Good

Panuwat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmaf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmaf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Jul 2024