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"Lovely stay, hotel was friendly very close to the beach, perfect for family holiday " More

By a verified traveller on Fri 18 Aug 2017

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Superior Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Club Sea View Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Chanalai Flora Resort, Kata Beach. During your stay, you're just a quick walk from Kata Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Busarakum Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Karon Beach and a few minutes from Kata Noi Beach
  • Airport and local-area shuttle service available for a fee

Chanalai Flora Resort, Kata Beach ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chanalai Flora Resort, Kata Beach

Everyone (5)
2 out of 5
My thanks to all the staff who were really excellent and helpful - I cannot fault any of them. The hotel is very close to the beach and is a very family hotel. I dont have kids so I would not stay there again. The room is very large, lots of space, with a good balcony. The bathroom area is large and the room is cleaned well, apart from some yellow grouting and mildew in the shower. There are 2 pools with a limited number of chairs which were full by 9.30am most days so I never used the pool. The hotel is on a hillside so there were two lifts and stairs to the room, maybe difficult if you are not fit. As always some negative things. The breakfast is the same every single day. After 3 days I was really bored. I mean a piece of ham dropped in hot water is not bacon! They really need to vary some items - I mean the same piece of bready pastry with custard on top called a Danish pastry EVERY day. And I was paying a lot of dollars a day for this. The room is huge but no table or chain inside. Just a long narrow shelf down one side which was bizarre with a school room chair. And a mini 27"? flat screen TV stuck high up and offset to one side - strange! The hotel is a functional concrete/metal sprawl on a hillside so a lot of dirty concrete walkways, not really Thai style. And for all this $/day luxury I still ended up paying for mineral water in the room! Overall I think it was poor vale for my money and put on my "never again" list

Posted by , from London on 10 Apr 2018

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5 out of 5

Very friendly staff and great location

Lovely stay, hotel was friendly very close to the beach, perfect for family holiday

Posted by , from bournemouth on 18 Aug 2017

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2 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by aoy

Dear Guest, Thank you for taking the time to left us a rating and after reviewing your star rating we feel that we missed out something to make your stay the most memorable stay in Phuket, Thailand (request you to please share your experience with us so that we can deliver the services which will meet your expectation in your next stay at Chanalai Flora Resort, Kata Beach. We look forward to serve you again at 'Chanalai Flora Resort, Kata Beach - Phuket' with our Friendly Smiles and Thai Hospitality. Thanks & Regards, Ms.Jutharat Sonkaew General Manager Chanalai Flora Resort, Kata Beach – Phuket

4 out of 5
Aamullapalalla ei ollut nutellaa. Hienot näköalat.

Posted by on 1 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Aoy

Dear Guest, Thank you for stay with us, and my apologize as cannot fulfill your request, anyway kindly inform me in advance for your next visit. best regards,

4 out of 5
Alles gut essen gut pool gut auch die zimmer sofern man nicht die günstigsten nimmt.

Posted by on 18 Oct 2019

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4 out of 5

Posted by on 12 Dec 2018

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3 out of 5
Sehr hellhörige Zimmer. Schlaf und Erholung kommt zu kurz.Wenig Abwechsung beim Frühstück. Strände mit Müll überfüllt. Zimmerreinigung fand immer erst um ca. 15.00 Uhr statt.

Posted by on 1 Sep 2018

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About the Chanalai Flora Resort, Kata Beach

Location 175 Kata Beach, Koktanode Road, Karon, Phuket 83100

Property Features

As a guest of Chanalai Flora Resort, Kata Beach, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Chanalai Flora Resort, Kata Beach. An area shuttle within 100 metres and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Karon hotel.

  • 144 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 100 metres available for a surcharge
  • Parking: Free self parking

Room Amenities

Chanalai Flora Resort, Kata Beach offers 144 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and bidets. This Karon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

Busarakum Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Busarakum Bar – This bar specialises in international cuisine. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Water tubing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Chanalai Flora Resort, Kata Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Chanalai Flora Resort, Kata Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Security system
  • UnionPay
  • Staffed front desk
  • No cots (infant beds) available
  • Smoke detector
  • Service animals not allowed
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Serene
  • Tropical Serene Phuket
  • Tropical Serene Resort Phuket
  • Chanalai Flora Resort Kata Beach
  • Chanalai Flora Resort
  • Chanalai Flora Kata Beach
  • Chanalai Flora
  • Serene Hotel Kata Beach
  • Chanalai Flora Resort Phuket/Kata Beach
  • Serene Resort Kata

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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