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One Bedroom Double Pool Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Serenity 3 Bedroom Pool Residence

Bed Count 2 King Beds Maximum Occupancy 10 Max

Serenity Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Lagoon Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Two Bedroom Pool Villa

Bed Count 1 King Bed Maximum Occupancy 7 Max

Grand Two Bedroom Pool Villa

Bed Count 1 King Bed Maximum Occupancy 7 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Banyan Tree Phuket. During your stay, you're just a quick walk from Bang Tao Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy seafood at Watercourt, one of the property's 6 restaurants and 2 bars/lounges
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, facials or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • 5 minutes by car from Boat Avenue Mall Phuket and 6 minutes from Bang Tao Beach
  • Free local-area shuttle service

Banyan Tree Phuket ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Banyan Tree Phuket

Everyone (5) Couples (4)
5 out of 5
Perfect Place to relax.

Posted by , from Aesch on 25 Feb 2022

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Comment from Hotel Management

28 Feb 2022 by Phattaraporn Nontamit

Dear Michel, Thank you for choosing Banyan Tree Phuket for your recent staycation and thank you for sharing your 5 cores review on Expedia. We look forward to welcoming you again in the near future. Best regards, Phattaraporn Nontamit Experience Manager

1 out of 5
The Chinese front desk is very unfriendly. We are very unhappy. We treat Chinese people more harshly than people of other nationalities. Is this your attitude to work overseas?

Posted by on 12 Nov 2018

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for sharing your review and we believe your challenge has now been ironed out.

1 out of 5
Chinese speak front desk name is BIN, the attitude is very bad, the words and deeds are different,

Posted by on 10 Nov 2018

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for sharing your feedback, we believe the challenge mentioned has now been ironed out.

1 out of 5
Chinese speak front desk name is BIN, the attitude is very bad, the words and deeds are different,

Posted by on 10 Nov 2018

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for sharing your feedback, we believe the challenge mentioned has now been ironed out.

5 out of 5
Diese Unterkunft war bis jetzt die schönste die wir je hatten. Hat alles gestimmt.

Posted by on 1 Mar 2024

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Comment from Hotel Management

3 Mar 2024 by Lucky

Dear Markus,We're thrilled to hear that you had such a wonderful experience during your stay with us! Providing a beautiful and comfortable accommodation is our priority, and we're delighted that we succeeded in exceeding your expectations. Thank you for choosing us, and we look forward to welcoming you back again soon!Best Regards,Banyan Tree Team

5 out of 5

Posted by on 22 Jan 2022

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4 out of 5
Aufgrund der Lage (Laguna) viele Mücken innerhalb der Anlage und auch dauerhaft im Zimmer. Ein Fernhalten der Mücken aus dem Zimmer nicht möglich, weil Aussenfenster und Türen Spalte von mehr als 2cm aufweisen, durch die ein Eindringen der Mücken erfolgt. Klimaanlage auf dem Zimmer alt , laut und Zimmer nicht isoliert. Energetische Katastrophe.

Posted by on 5 Apr 2019

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Comment from Hotel Management

26 Dec 2019 by Sriram Kailasam

Vielen Dank für Ihr Feedback.

5 out of 5
Perfekter Ort um geruhsame Ferien zu verbringen. Sehr freundliches und aufmerksames Personal. Viel Herzlichkeit verbunden mit professionellem Service - jederzeit und gerne immer wieder.

Posted by on 24 Feb 2019

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Comment from Hotel Management

26 Dec 2019 by Sriram Kailasam

Wir hoffen, Sie wieder bei uns begrüßen zu dürfen Banyan Tree Phuket

5 out of 5

Posted by on 9 Jan 2019

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for rating Banyan Tree Phuket 5 out of 5!

Property Features

Feel the sun on your face and the sand in your toes on the private white sand beach. Summer fun is a breeze at Banyan Tree Phuket, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This eco-certified resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Choeng Thale resort.

  • 1 floor
  • 218 guestrooms or units
  • 218 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 1 km; airport shuttle and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Banyan Tree Phuket offers 218 air-conditioned accommodations with private pools and iPod docking stations. Rooms open to patios. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. This Choeng Thale resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private pool
  • Private patio
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Watercourt – This restaurant specialises in seafood and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Banyan Cafe – Overlooking the golf course, this family restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Saffron – This fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Veya Cafe – Overlooking the pool, this café specialises in vegetarian cuisine and serves lunch and dinner. Open selected days.

Tre – This diner specialises in international cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and complimentary bicycles. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a steam room and a fitness centre.

Children aged under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons on site
  • Golfing nearby
  • Snorkelling nearby
  • Tennis lessons on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Beach yoga on site
  • Rafting nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 24
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Banyan Tree Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for THB 3500 per night.

Pet Policy

  • Pets and service animals are not allowed at Banyan Tree Phuket

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children 4-11 years old for breakfast 750 THB when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • UnionPay
  • Cashless transactions are available
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is not available
  • No lifts
  • Smoke detector
  • Children stay free
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banyan Tree Hotel Phuket
  • Banyan Tree Phuket Resort Choeng Thale
  • Phuket Banyan Tree
  • Banyan Tree Phuket Hotel Choeng Thale
  • Banyan Tree Phuket Choeng Tha
  • Banyan Tree Phuket Choeng Thale

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck
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