Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor

2 restaurants, breakfast, lunch served; local and international cuisine
Building design
Point of interest
2 restaurants, breakfast, lunch served; local and international cuisine
Penthouse, 2 Bedrooms, Private Pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Kem Beach, An Thoi, Phu Quoc, Kien Giang, 920000
  • Khem Beach
    2 min walk
  • Phu Quoc Prison
    3 min drive
  • Sunset Town Beach
    7 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    24 min drive

Room options

Family Room, 2 Bedrooms

  • 107 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms, Private Pool

  • 256 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, Balcony (1 King Bed)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Balcony

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Balcony (2 King Bed)

  • 80 sq m
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Resort with private beach, full-service spa
Catch some rays on Premier Residences Phu Quoc Emerald Bay Managed by Accor's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Premier Residences Phu Quoc Emerald Bay Managed by Accor offers 745 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Premier Residences Phu Quoc Emerald Bay Managed by Accor. During your stay, you're just a quick walk from Khem Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local and international cuisine with garden views at Mercato, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, Thai massages, or manicures and pedicures at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Just a 3-minute drive from Phu Quoc Prison and 7 minutes from An Thoi Cable Car Station
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Premier Residences Phu Quoc Emerald Bay Managed by Accor like a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a children's pool, a steam room, and a fitness center. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Mercato - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Clubhouse - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Muse - Overlooking the ocean and pool, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: VND 450000 per person
  • 2 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mercato
  • Clubhouse
  • Muse
  • Pool Bar
  • Play Ground

Things to do

  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 100
  • Grab bar in shower
  • Shower grab bar height (centimetres): 95
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 11 2024 to October 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from October 11 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Premier Residences Phu Quoc Emerald Bay Managed by Accor

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1323000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 187 reviews" "
Rating 8 - Good. 64 out of 187 reviews" "
Rating 6 - Okay. 12 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 3 out of 187 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Jun 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
beutifull hotel with a great breakfast bacon and egg. staff very friendly and courteous spa and sauna very good aswell as pool and beach. only issue but nothing major was the fridge in the room wasnt very good and the outside pool bar wasnt very good. the deck beach bar along the beach is alot better. supermarket and restraunt accross road nd plenty of taxis to take you around the island
Stayed 2 nights in May 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay , no surprises
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is away from the busy area. It is quiet and safe. Nice beach and lots of walking.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean rooms and nice facilities. There can be language challenges with staff and speaking English. There are very few dining options in and around the hotel and what there are they are very expensive relative to outside the hotel. $50-75 in the hotel and $10-$15 at most outside the hotel. Rent a moped for $7 a day to get around.
Stayed 9 nights in Jan 2024

8/10 Good

Michael

Travelled with family
The staffs at the resort were great. However the common areas such as hallways, lobby …show its age and needs to be repaired
Stayed 3 nights in Feb 2024

10/10 Excellent

Tuan

Stayed 4 nights in Jan 2024

8/10 Good

Vickie

Stayed 3 nights in Dec 2023

4/10 Poor

Bomin

Stayed 3 nights in Dec 2023

10/10 Excellent

Honghoa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, pools, wish staff was more comfortable speaking English.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nadine Bick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel meet Western standards. Very very clean. Breakfast was excellent with wide variety of options. Food taste very fresh from coffee to bake goods. We loved our stay. Definitely will come back again.
Stayed 3 nights in Aug 2023

8/10 Good

Phuong

Travelled with family and small children
It was an ok experience for us
Stayed 3 nights in Aug 2023

10/10 Excellent

Leesly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Adam

Stayed 4 nights in Jun 2023

10/10 Excellent

Khanh

Stayed 2 nights in Jun 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Our family really enjoy our vacation here. We booked the 3bedrooms with private pool. Beautiful place, very spacious and the foods at the restaurant was very good. Excellent staffs with customer service. We would definitely stay there again!
Stayed 1 night in May 2023

10/10 Excellent

JESSICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staffs

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for vacation, the only thing that I want to complain is the food and drinks are little too expensive.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with beautiful clean beach
Stayed 1 night in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are excellent customer service. Clean and quiet. Beach is clean and beautiful
Stayed 2 nights in Mar 2023

10/10 Excellent

Chau, chino hills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great! Breakfast was really good. Plenty of activities.
Stayed 4 nights in Mar 2023