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13 Mar 2024 by Linh
Dear Niklas,We appreciate your feedback, and we regret to see your low rating. We would be grateful for the opportunity to enhance our services based on your experience. Please take a moment to share your feedback with us. Our team is ready to assist, and your insights will help us better understand any challenges you encountered during your recent visit. Feel free to reach out at any time; we are here to listen and improve. Kind regards,Linh DinhSr. Guest Experience Manager
Simply walk outside to feel the sun on your face at the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Mövenpick Resort Waverly Phu Quoc, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis. This 5-star Phu Quoc hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces)
Mövenpick Resort Waverly Phu Quoc offers 305 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels and first-run films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine.
24-hour room service is available.
A private beach, a health club and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. This property uses a grey water recycling system. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
