Skip to main content
Beginning of main content

Enter dates to see availability

Beachfront Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Garden View Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Sea View Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

4 Bedroom Villa

Bed Count 4 King Beds Maximum Occupancy 8 Max

Hotel Description

During your stay at Mercury Phu Quoc Resort & Villas, you'll be close to Phu Quoc Beach. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy Vietnamese cuisine while dining at Romance Sea Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and complimentary bicycles
  • 8 minutes by car from Phu Quoc Night Market and 12 minutes from Phu Quoc Beach
  • Free airport shuttle service

Mercury Phu Quoc Resort & Villas ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercury Phu Quoc Resort & Villas

Everyone (1)
3 out of 5

Top +Flop

Pros: Schöner Pool. Das Schwimmen im Meer wurde durch Quallen massiv eingeschränkt. Pool Bar + Happy Hour wird nicht mehr wie letztes Jahr frequentiert `!!!
Cons: F+B Staff hat sich gegenüber letztem Jahr verschlechtert. Kaum einer spricht mehr Englisch. Keine Supervision. Kein F+B Manager als Ansprechpartner
Location: In der Nähe des Airports (5 Min) ohne dass der Fluglärm stört. Guter Pickup Service vom Hotel. Gute Restaurants sind ca 3-4 Km entfernt
Man merkt den Wechsel von Mercure zu Mercury. Der Service hat sich verschlechtert. Neben dem PR Manager sieht man kein Management und keine Supervision. Schade ! Die Leute sind willig, aber sie brauchen eine kompetente Führung. Die Eröffnung der Baach Bar war ein flopp. Nach 10 Tagen wegen Zu Geschlossen ! Die Küche war am ersten Tag nicht zu unserer Zufriedenheit. Bestellung fast unmöglich, da niemand Englisch sprach. Nachdem wir die Serviceverantwortlich, die wir von letztem Jahr kannten, antrafen, wurde unsere Mahlzeiten zu Festessen und die Küche war ausgezeichnet.

Posted by , from Chur, Schweiz on 17 Jan 2017

Was this review helpful to you?
Comment from Hotel Management

21 Mar 2019 by MR SEAN

Dear Rolf, Thank you for your post. We will take measure to address the negative points that you have mentioned. Yours sincerely MR .

About the Mercury Phu Quoc Resort & Villas

Location Group 1, Duong To, Phu Quoc, Kien Giang

Property Features

As a guest of Mercury Phu Quoc Resort & Villas, you'll find an outdoor pool, an outdoor tennis court, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Spa services, a library, and a terrace are also featured at the business-friendly Mercury Phu Quoc Resort & Villas. A roundtrip airport shuttle is free during limited hours. Self parking is free. Smoking is allowed in designated areas at this 3-star Phu Quoc hotel.

  • 153 guestrooms or units
  • Built in 2014
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Mercury Phu Quoc Resort & Villas offers 153 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, designer toiletries and hairdryers. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Romance Sea Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Swimming nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Mercury Phu Quoc Resort & Villas offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1200000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Mercury Phu Quoc Resort & Villas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children from 6 to 11 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 1200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Resort Villas
  • Mercure Phu Quoc Villas
  • Mercure Villas
  • Mercure Phu Quoc Resort & Villas Phu Quoc Island, Vietnam
  • Mercury Phu Quoc & Phu Quoc
  • Mercury Phu Quoc Resort & Villas Hotel
  • Mercury Phu Quoc Resort & Villas Phu Quoc
  • Mercury Phu Quoc Resort & Villas Hotel Phu Quoc

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.ie/Phu-Quoc-Hotels-Mercury-Phu-Quoc-Resort-&-Villas.h9323474-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Phu-Quoc-Hotels-Mercury-Phu-Quoc-Resort-&-Villas.h9323474-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Phu-Quoc-Hotels-Mercury-Phu-Quoc-Resort-&-Villas.h9323474-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.