M Hotel Phu Quoc

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Hotel Phu Quoc

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
On the beach, white sand
Exterior
Rooftop Partial Seaview Suite
Outdoor dining

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Spa

Explore the area

Map
46 Tran Hung Dao, Phu Quoc, Kien Giang, 920000
  • Phu Quoc Night Market
    5 min walk
  • Dinh Ba Thuy-Long Thanh-Mau
    6 min walk
  • Dinh Cau Beach
    7 min walk
  • Phu Quoc (PQC-Phu Quoc Intl.)
    17 min drive

Room options

Rooftop Partial Seaview Suite

  • 46 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

La Petite

  • 15 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Rooftop Ocean View Suite

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

City View Deluxe Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Ocean Eyes Suite

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

M Hotel Phu Quoc

Beachfront hotel with relaxing spa services
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
M Hotel Phu Quoc offers 21 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at M Hotel Phu Quoc. During your stay, you're just a quick walk from Phu Quoc Night Market. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Phu Quoc Night Market and 10 minutes from Phu Quoc Beach
  • Free airport shuttle service
M Hotel Phu Quoc offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at M Hotel Phu Quoc. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 4-star Phu Quoc hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
M Hotel Phu Quoc has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 300000 for adults and VND 150000 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 179

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Electrical adapters/chargers
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at M Hotel Phu Quoc

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 635000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 635000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
M Hotel Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

M Hotel Phu Quoc Hotel
M Hotel Phu Quoc Phu Quoc
M Hotel Phu Quoc Hotel Phu Quoc

M Hotel Phu Quoc Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 74 reviews" "
Rating 8 - Good. 15 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tsui Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near Phu Quoc Night Market
Stayed 1 night in Aug 2024

6/10 Okay

TU THANH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
ÁC wasn't working well. No clock, warm in room, small room, no desk, food was good, no buffet on Sunday, the 11th.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the overall minimal design of the hotel and room. The staff were kind, attentive, and helpful all throughout my stay. The pool area was very beautiful and I appreciated that there was access to the beach as well.
Stayed 3 nights in Apr 2024

8/10 Good

YIM PO

Stayed 4 nights in Mar 2024

10/10 Excellent

James

Stayed 4 nights in Mar 2024

8/10 Good

thoai

Stayed 1 night in Feb 2024

10/10 Excellent

TRACY DANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights, room was clean and staff was nice and helpful, definitely love the beach view from my window, convenient location with walking distance to the local stores/restaurants, love their breakfast pho, it was one of the best I have ever had, definitely will stay again if I visit Phu Quoc in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret location and excellent staff assistance.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 3 nights in Dec 2023

10/10 Excellent

Wing

Stayed 2 nights in Dec 2023

6/10 Okay

Judy, va beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked 2 deluxe double suites and I have to say the room was was spacious and had a beautiful view. After that things were disappointing. My husband choked on a piece of plastic in a smoothie the size of a coconut shred. We found 2 more and a foil seal probably from juice box. Told the staff they need to be careful. We got an apology and moved on. We order lunch which was pretty bad. Ordered a smoothie again this time they spilled it on me. During our whole stay they were working on the stairs to beach, which we maneuver around to get to water. However, the worst part is when we were relaxing at the pool 3 workers decided to pound on metal after an hour we begged them to please stop.Then they decided to work on vacant room across from us until 10:30pm. When we were checking out they said that a small plastic container of bath salt was missing. I told her that the first night I had requested a replacement since the one in the room was stuck from the humidity and was unable to open so I threw it away that is why there was one left in room. Since they hold on to your passport they said I needed to pay for it (15K VND). I was in shock, so I told the young lady no problem you can pay me back for the 2 smoothies (160K VND) that I was charged for. Thats when she back pedaled. At this point our whole family was so ready to leave and so looking forward to our next destination.
Stayed 3 nights in Nov 2023

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Yves

Stayed 6 nights in Nov 2023

10/10 Excellent

young hee

Stayed 3 nights in Nov 2023

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Lester

Liked: Cleanliness, property conditions & facilities, room comfort
Needs improving
On arrival we were forced to hand over one of our passports or give 500,000 vnd cash as security even though our room was paid. The staff were pleasant but not very professional & communication difficult. Room was very compact, little room for luggage. Shower low pressure & kept surging. Breakfast on some days was buffet, others were choices from set menu. The hotel was clean but surrounding area and looking down to beach area was filthy with rubbish and was very disappointing to see so much going into the ocean. Pool & deck areas nice in the heat
Stayed 4 nights in Oct 2023

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the room
View was great, room and staff were good n friendly, let down by the lift breaking down frequently and food nothing to shout about. Good location to night market, hotel amenities were basic.
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Julie, Chicago

Travelled with partner
Disliked: Staff & service
My husband and I booked the Rooftop Oceanview Suite for 4 nights. We were excited for the room, thinking we'd have a "suite" experience. While the floor to ceiling windows gave a beautiful view, the rest of the room wasn't so great. It's small. The bathroom sink in the bedroom, there's no countertop by the sink, and the toilet and shower are together. We had 4 hangers and no dresser/shelves for our clothes. The room was fairly clean, though we found tiny ants on our bed or on other surfaces. The main door is also transparent so bring a sleep mask! The staff was pretty absent. We were there in June and the hotel was mostly empty. The staff were often sitting around playing on their phones. They didn't look up to greet us when we came and left and there was frequently a girl sitting on the floor behind the bar playing on her phone. The pool was a good size, but not one if you're looking for sunshine while swimming. The beach had large pieces of garbage each day (tires, half a suitcase, styrofoam coolers) and the neighboring yard is like a junkyard from the back. Not once on our pool day did anyone ask if we wanted a drink or anything. They also wanted to keep a passport or pay (no way we were leaving them with a stranger). We CHARGED the 2 million per day for keeping them in our possession and received a refund when we left. We stayed at hotels in Ha noi and Hoi an before coming here and experienced nothing but kindness so this place was a surprising bummer.

10/10 Excellent

Mayumi

Stayed 2 nights in Jun 2023

10/10 Excellent

Hyung Taek

Stayed 2 nights in Jun 2023

10/10 Excellent

Thien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and highly recommended
Very clean and large room.. staffs is very helpful, highly recommended.. the room is very spacest, their breakfast as good with various foods.. i would definetely come back and stay at the M hotel again.. thank you M staffs
Stayed 2 nights in Apr 2023

6/10 Okay

Hieu

Travelled with family
Na
Stayed 2 nights in Jan 2023

10/10 Excellent

Jeffrey, Petawawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful rooms and beautiful grounds. The only downside is both a small pool area and very small beach but it's just the nature of this being a small hotel. Overall very nice hotel