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Windmill Suites Surprise, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Windmill Suites Surprise, Ascend Hotel Collection

Outdoor pool, pool umbrellas, pool loungers
Lobby
Terrace/patio
1 bedroom, premium bedding, pillow-top beds, minibar
32-inch TV with cable channels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Centennial Friendship Park
    1 min walk
  • Banner Del E Webb Medical Center
    6 min drive
  • Surprise Stadium
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    40 min drive

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Comfort Inn & Suites Surprise Near Sun City West

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Free WiFi
4.2 out of 5, Very good, (1009)
The price is €118
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Windmill Suites Surprise, Ascend Hotel Collection

Suburban Surprise hotel in Surprise Original Townsite with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness center and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Windmill Suites Surprise, Ascend Hotel Collection offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Windmill Suites Surprise, Ascend Hotel Collection gets high marks from our customers. During your stay, you're just a quick walk from Centennial Friendship Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 6 minutes by car from Surprise Stadium and 7 minutes from Uptown Alley
  • Dogs welcome for a fee (restrictions apply)
Windmill Suites Surprise, Ascend Hotel Collection offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise, Ascend Hotel Collection.

Property is also known as

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Windmill Suites Surprise, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brianda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and good breakfast!!
Stayed 2 nights in Jun 2024

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always select Windmill whenever we go to the valley.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Toriana

Stayed 1 night in Aug 2024

10/10 Excellent

John, Canonsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient in Surprise. The room was nice and the hot breakfast is good.
Stayed 5 nights in Jul 2024

8/10 Good

Kathleen Celine

Liked: Cleanliness, staff & service, amenities
Terrible Wi-Fi. Otherwise good. Sound through walls.
Stayed 3 nights in Aug 2024

10/10 Excellent

nico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for rhe price . Rooms are clean and well kept. Staff is friendly and pool was great. Stayed 2 nights and had a good time and breakfast was free which i didn't expect
Stayed 2 nights in Aug 2024

10/10 Excellent

Lizzy Amara

Stayed 1 night in Aug 2024

10/10 Excellent

Lizzy Amara

Travelled with family and small children
Liked: Amenities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 5 nights in Jul 2024

6/10 Okay

Adam

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with this hotel, clean and convenient, but getting old, and a bit run down. Most of the staff is friendly, but the breakfast is non impressive. But it is there, and has some food value I’m sure. Fitness room opens at 7, too late for us early risers !
Stayed 4 nights in Aug 2024

6/10 Okay

eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very load party going on in main common area. Very load music. Very load until after 10 PM you could hear the music through out over half the building structure
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 5 nights in Jul 2024

10/10 Excellent

Piccola

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
Stayed 1 night in Aug 2024

8/10 Good

Kathy, San Pedro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was large and the bed was comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2024

4/10 Poor

Linda, Panama City Beach

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a mess. So so dirty, I watched cleaning crew mop without sweep up debris. Making mud basically. It was bad. The towels are thin and worn out with stains. One towel was just dirty. I cannot express how dissatisfied I was
Stayed 4 nights in Jul 2024

8/10 Good

Daniel Lester

Liked: Property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a week. With not one problem. Clean and comfortable.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Socorro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel
Stayed 2 nights in Jul 2024

8/10 Good

Kelley

Travelled with family
Older hotel but rooms have recently been remodeled.
Stayed 1 night in Jul 2024