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Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Sports facility
Children’s play area – outdoor
Business centre
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • SanTan Village Marketplace
    ‪14 min walk‬
  • AZ Ice
    ‪3 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1003)
The price is €243
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hyatt Place Gilbert

About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Gilbert. During your stay, you're just a quick walk from Topgolf. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, locker space, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center
  • Cats and dogs welcome for a fee
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Children's games
  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! No problems. Everything was great from breakfast, room, shower, pool, fun lobby to staff. One of nicest staff I ever had at a hotel. The only down side was 2 out of 3 pool sticks were broken and the other games had pieces messing. Felt safe there and had a lot of things to do and to eat with in 5 minutes of the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Bryce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

April

Stayed 1 night in Nov 2024

10/10 Excellent

Rodney G

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Lana, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay. Comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

stefan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Use real eggs. Housekeeping needs clean bathroom better . Shower doors leak water on floor
Stayed 4 nights in Nov 2024

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was an excellent place to stay. Each of the staff members were friendly and seemed energized about where they worked.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonna

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness
The young adorable desk manager was a breath of fresh air. I really needed her smile and excellent help as we came through the door.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

chad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tru is the best place I stay in every city for races and ballgames with family and friends, clean, simple, great breakfast, pool table, great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable room.
Stayed 1 night in Nov 2024

8/10 Good

roberto

Travelled with partner
Liked: Amenities
We enjoyed our stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Troy or Ha Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with family
Staff is very friendly and accommodating, handle any and all requests very quickly. Rooms were clean and staff was available daily to service rooms upon request .
Stayed 3 nights in Nov 2024

6/10 Okay

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
I liked the size. Staff is friendly, very casual. I think their continental breakfast is decent but should be served past 9 a.m. during week. I am troubled with the use of plastic condiment packets, use of tiny, plastic half/half container(need to open 2 to 4), instead of insulated stainless steel karafe or pitcher to fill. The use of Styrofoam is beyond my comprehensive also. I am disappointed to think and witness the Hilton brand not being more environmentally conscious in this day and age. Also, putting families with young crying children in an adjacent/adjoining room, in the center of the floor is not a great booking decision for other guests. Consider end of hall or single room. Its not fair to the guests on the other side of the door, that pay $200 plus per night to hear a crying child at 11 p.m. at night. They need to be smarter on room assignments.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelli

Stayed 3 nights in Oct 2024

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024