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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Lobby
Exterior
Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    6 min walk
  • Papago Park
    4 min drive
  • Phoenix Children's Hospital
    5 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Country Inn & Suites by Radisson, Phoenix Airport, AZ

Pool
Hot tub
Breakfast included
Free airport shuttle
4.0 out of 5, Very good, (1900)
The price is €122
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
An outdoor pool, coffee/tea in a common area, and laundry facilities are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour front desk, a picnic area, and a TV in a common area are onsite.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and a terrace
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Secured extended parking on site (USD 15 per day)
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 662 out of 1910 reviews" "
Rating 8 - Good. 531 out of 1910 reviews" "
Rating 6 - Okay. 289 out of 1910 reviews" "
Rating 4 - Poor. 167 out of 1910 reviews" "
Rating 2 - Terrible. 261 out of 1910 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Amenities, property conditions & facilities
Fare price
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently under renovation so the parking lot can be a little difficult to navigate and the workers were pretty loud first thing in the morning. However, super friendly and helpful staff as well as very clean room!
Stayed 2 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, convenient to airport
Stayed 1 night in Sep 2024

6/10 Okay

Esther

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Diane

Stayed 1 night in Sep 2024

10/10 Excellent

PAOLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location and value
Stayed 1 night in Sep 2024

6/10 Okay

Beverley

The rooms were great. You just had to walk far outside to get to them and no elevator to the second floor
Stayed 1 night in Sep 2024

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities
Airport motel is partially under construction so very noisy after 7:30 am
Stayed 1 night in Sep 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful update
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

8/10 Good

Robert, Horn Lake

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and comfortable plus close to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Sounak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Aug 2024

8/10 Good

Robin

Stayed 1 night in Sep 2024

10/10 Excellent

Jeannette

Liked: Amenities
What a wonderful and beautiful place! The people and staff are so kind and helpful and welcoming! Made my travel so easy! Highly recommended! Clean room so beautiful!
Stayed 1 night in Sep 2024

6/10 Okay

Todd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Alot of construction going on which blocked off about a quarter of the parking lot. The room was fine and comfortable and very convenient to the airport. My complaint was that I asked for a 4AM wake up call that never happened and fortunately I had a alarm clock but if I hadn't, may have missed my flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
The "hotel" is actually not a true hotel but a motel. There was no places to eat at, not that I would have felt safe doing so given how EXTREMELY sketchy the neighborhood is!! The staff was friendly, customer service was good. The parking lot was well lit and the rooms were clean. Not bad for a quick stay - definitely worth the little money I paid.
Stayed 1 night in Sep 2024

4/10 Poor

AZ

Stayed 1 night in Aug 2024

10/10 Excellent

Jordy

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The property is under renovation, with approximately 60% completed. The rooms we had over a two non-consecutive nights were not renovated. The room we stayed in the first night was gutted two days later. We only chose it for its close proximity to the airport. Surrounding neighborhood is very, very rundown. Wish the airport had a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Daric wing ki, Pomona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction limit parking
Stayed 2 nights in Sep 2024