Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot tub
  • 24/7 front desk
  • Laundry

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪6 min walk‬
  • Biltmore Fashion Park
    ‪5 min drive‬
  • Saint Joseph's Hospital and Medical Center
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

  • 48 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban Phoenix hotel in Encanto with free breakfast
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel. During your stay, you're just a quick walk from Phoenix Children's Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Phoenix Children's Hospital and a 5-minute drive from Biltmore Fashion Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Dining table
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 545 reviews
Rating 8 - Good. 113 out of 545 reviews
Rating 6 - Okay. 37 out of 545 reviews
Rating 4 - Poor. 15 out of 545 reviews
Rating 2 - Terrible. 19 out of 545 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very conveniently located to Phoenix Children’s Hospital! Very quiet and comfortable. Kind staff
Stayed 3 nights in Nov 2024

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had reservation for a king suite. They gave away our room and said they were overbooked. Received a double queen room. Unhappy with room and staff attitude.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great place to stay with kids.
Stayed 5 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the edge of Phoenix Biltmore area near Phoenix Children's Hospital. We felt safe inside the property and parking lot. The furnishings could be updated but having said that, the hotel was very clean and well kept. The bed linens, pillows and mattresses were excellent and we all slept comfortably. The complimentary breakfast was excellent. The servers were wonderful and the bonus social hour was a nice touch. The pool and outdoor area were nice and very well kept.The Front desk and Housekepping were very accomodating We stayed 7 days and it was a great experience. .
Stayed 7 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, amenities
Overall, this property worked well for our week long stay in Phoenix. Due to staffing shortages that were disclosed upon arrival, things were less tidy than even the front desk staff would have liked. Even so, the front desk was extremely accomodating each day we were there. Not only were they ALL very kind, they each were quite personable and interacted with us as though we were appreciated for choosing this hotel for our stay. Thank you to everyone at the Staybridge Biltmore who made our time in Phoenix comfortable. FYI, the beds were very good quality beds and we slept well every night because of this.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!!ill come back again and ill highly recommend. Thank you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything everything does wonderful. I love to stay there and definitely we come back very soon. Thank you so much everybody in there wonderful job.
Stayed 8 nights in Oct 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first time staying in Staybridge Suites. I used to stay in Homewood Suites of Hilton. It happened that I need to visit nearby in this area. The room is very clean. Room setup is great. It is a suite type hotel with full size fridge and small stove. The AC unit is very good that I can control it for my room, unlike most of the hotels, being central AC but you can adjust the room temp a little bit by the room thermostat which will all of a sudden blowing loud in the middle of the night. The breakfast is great, the hotel staff is working hard to refill the breakfast items and wiping the counters clean. Staff are all very friendly. Love everything and for sure coming back.
Stayed 1 night in Oct 2024

8/10 Good

Creshonae

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Highly recommend l. Customer service needs work but otherwise great
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean nice hotel super dark rooms so got to sleep in. On site parking even with late check in. Breakfast was good. Basic nice extra.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spot
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed 2 days but it was very good. The staff was friendly and helpful. The bed was very comfortable. No complaints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing in every way and I recommend to you all
Stayed 1 night in Sep 2024

4/10 Poor

Edel

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the hallway on our floor had a bad smell.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a 2 bedroom suite, which had a kitchen. It included a sull sized refrigerator, stove, and a decent amount of utensils and tableware. The room was very clean, with the exception of a few peices of small trash i had to pick up because we did take our dog with us that likes to eat/chew on trash on the floor. The only problem was none of the usb charging ports were in working condition. I had forgotten to take my charging block so we couldn't charge our devices. Overall, they were very accommodating, and I would definitely recommend staying here and stay here myself the next time we are in Phoenix, AZ.
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nolly

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we found this place to stay for our trip to AZ All of the staff was friendly, and they treated us like family. It was always nice to return and be greeted by them when we returned each day. No rush and noise like other hotels. Really well kept, and quiet and restful at the end of the day. The breakfast was an added bonus. It’s about 15 mins from downtown Phoenix so very convenient and less than 10 from the airport.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 10 nights in Aug 2024