Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Property amenity
Lobby
Premium bedding, desk, iron/ironing board, free cots/infant beds
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
802 E Van Buren St, Phoenix, AZ, 85006
  • Heritage Square
    ‪4 min walk‬
  • Children's Museum of Phoenix
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 39.7 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites By Marriott Phoenix Downtown

Hotel with free breakfast, near Chase Field
An outdoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Springhill Suites By Marriott Phoenix Downtown gets high marks from our customers. During your stay, you're just a quick walk from Heritage Square. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
Springhill Suites By Marriott Phoenix Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. The business-friendly Springhill Suites By Marriott Phoenix Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Phoenix hotel is smoke free.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (495 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Hotel Phoenix

Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1006 reviews" "
Rating 8 - Good. 195 out of 1006 reviews" "
Rating 6 - Okay. 50 out of 1006 reviews" "
Rating 4 - Poor. 20 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable, good breakfast, very convenient to downtown Phoenix activities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The hotel exceeded expectations with exceptionally friendly staff, spotless rooms, and a delicious variety of breakfast options—highly recommended!"
Stayed 1 night in Oct 2024

4/10 Poor

Marcia

Computers are down and they can’t check anybody in. No estimate of time for a fix.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with comfortable bed. Breakfast was fantastic—way better than I was expecting!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Juana

Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO STARS!!
If there was a zero star option I would definitely pick that! This place was broken down and old, which is fine if it’s been kept clean, but no this was not clean at all. Our room had a horrible smell and the bathroom door would not close. It was small and the sheets were not as clean as one would want them to be. The hotel itself was broken down and smelly. The people at the front desk were not accommodating and very rude when asked a general question. The breakfast was not a breakfast at all it was loads of fake eggs and sugar. My husband witnessed the worker in the kitchen chopping the fake eggs right next to the sink that was overflowing with dirty dishes. When he said something she just laughed and said it’s fine. Then we witnessed another worker clean the syrup canisters, waffle form, orange juice machine with a rag, then with the same rag she cleaned tables that people were sitting at. Disgusting!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were outdated but large and spacious. The pool and hot tub was very clean and nice. The breakfast was good, lots of choices.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 2 nights in Oct 2024

10/10 Excellent

Pranay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, local shuttle services.
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness
Staff was fantastic but seriously needs an update.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

ROSEA E, SAN DIEGO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Stayed 2 nights in Aug 2024

8/10 Good

Ariana

Travelled with family
Our stay was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Josefina

Stayed 1 night in Sep 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
If you are in a budget this is an okay place to stay. The beds were not great. Older model of Marriott layout. The a/c was not great and was set right next to bed. So when you needed to cool down room the a/c blew on whoever slept on bed by the a/c. Very uncomfortable.
Stayed 5 nights in Sep 2024