8/10 Good
Kathleen K.
21 Aug 2024
Liked: Cleanliness
Southwest beauty
We were celebrating our 40th anniversary. The home was everything we expected. It is spacious, but cozy. The view is incredible as well as a perfect location, and the bed was extremely comfortable. Unfortunately the internet provider was horrible. When we first arrived one of the items pointed out in the manual was, we may experience some issues with the internet service. We were given instructions on how to turn the system off/wait and then turn back on. The first two nights it was fine, but we had a storm on the second night and from then on we had issues. It seemed like we had to turn the system off and on at least 8 times. Our phones had no service so we had to leave the house for reception and the television had no connection. Every time the sun would go behind the clouds the television would lose connection. We really got tired of resetting the system. We packed up and left. Vaca was very nice and tried to help, but we had already made the decision to leave. We cancelled our reservation celebrating our anniversary dinner.
I wish we would have been made aware of the issues with the internet system. It’s a shame, because this home would have been perfect. It was so comfortable.
Kathleen K.
Stayed 5 nights in Aug 2024