Sonesta Simply Suites Phoenix Glendale

2.0 star property

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Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Pet-friendly
Exterior
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Hot tub
  • Pool
  • 24/7 front desk

Explore the area

Map
11411 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪4 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Arizona State University-West Campus
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Phoenix Glendale

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Sonesta Simply Suites Phoenix Glendale offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Phoenix Glendale. During your stay, you'll be within walking distance of Castles N' Coasters. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Grand Canyon University and 10 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta Simply Suites Phoenix Glendale offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Phoenix Glendale. Parking is available for a fee.

This Phoenix hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Phoenix Glendale.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Phoenix
Candlewood Suites Hotel Phoenix
Candlewood Suites Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Suites Phoenix Hotel

Sonesta Simply Suites Phoenix Glendale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1011 reviews
Rating 8 - Good. 280 out of 1011 reviews
Rating 6 - Okay. 131 out of 1011 reviews
Rating 4 - Poor. 62 out of 1011 reviews
Rating 2 - Terrible. 58 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhonda at morning desk was friendly and always cheerful making my stay pleasant. Housekeeping staff as well, kind and helpful. Clean, convenient and easy to access location. Huge parks behind hotel allow long dog walks. An excellent stay and recommended highly! Full size fridge with ice maker in kitchenette suite appreciated.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
For one night it was quite clean and easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Bessy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, great for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

The hotel was very nice the staff was nice. However, I was supposed to be in a one bedroom and I was told when I came back in with my bags somebody is in my room and put me from the first floor to the third floor and I am not in a one-bedroom I'm in a regular room.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Stayed 3 nights in Nov 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 2 nights in Nov 2024

4/10 Poor

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Charged double!
First of all, I booked this through Hotels.com. I had to change my dates and they refused to give me my money back even though it was within 24 hours. When we checked in, the room stunk like cigarettes. it also wasn't very clean. The nice lady at the desk helped us move to a different room which was better but the entire place is just pretty run down. After paying double, I'll never stay in one of these again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kayelani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay here and were impressed by the room for the cheap price! Highlights! - full kitchenette (fridge, microwave, 2 burners, cutlery, dishwasher) - spacious bathroom - great size studio room for 2 people - nice hot tub / pool area - very easy & convenient parking Notable - slight wear and tear on furniture probably due to age - slightly older building - small cleaning imperfections on check in (hair in shower) - small concession Overall it was a great hotel for the price, and was right next to the freeway which made travelling around very accessible. There were some flaws with the furniture due to age, but overall it is a great hotel unless you are looking for a luxury 5 start hotel
Stayed 7 nights in Nov 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

kurt

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Liked: Staff & service
Kevin at desk was very cordial. Staff was pleasant in general. Room was okay.
Stayed 4 nights in Nov 2024

8/10 Good

Donna D

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room provided was on the highway side because we booked with a dog. Noisy traffic, but tolerable
Stayed 1 night in Nov 2024

2/10 Terrible

Lynne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never ever stay here again! The entire hotel is very unkept and extremely rundown. It was disgusting!!! Very upset for a weekend away to have picked this hotel. Can’t say one good thing about it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, was perfect for a quick getaway. Needs to work on wifi other than that perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tainiariliz

Liked: Cleanliness, staff & service, property conditions & facilities
Super amazing staff the Carlson with the pretty lips was super helpful as well as the cutie with the bangs
Stayed 1 night in Nov 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had all the benefits of a little house and was quiet.
Stayed 4 nights in Nov 2024

2/10 Terrible

Jo Anne

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is older and dated. The hallway and our room smelled like pee. But we were too tired to switch rooms since we were only passing thru and leaving promptly in the morning. The carpeting looked nasty and the bathroom shower did not work properly..the water pressure was almost nonexistent. If you guys could just match the way the rooms look on your website to what it actually is in person, that would be great. We were mislead in booking this hotel from how the pictures on line looked. Shame on you! And charging over $100/night is absolutely atrocious for this hotel. Do yourselves a favor and just stay away from here.
Stayed 1 night in Nov 2024

4/10 Poor

Valarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024