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SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Bar (on property)
Lobby
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Arizona State University
    ‪2 min drive‬
  • Desert Botanical Garden
    ‪4 min drive‬
  • Phoenix Zoo
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
An outdoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Tempe University. During your stay, you'll be within walking distance of Arizona State University. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes mini golf
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 2-minute drive from Arizona State University and a few minutes from Desert Botanical Garden
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 339 out of 1090 reviews
Rating 8 - Good. 197 out of 1090 reviews
Rating 6 - Okay. 193 out of 1090 reviews
Rating 4 - Poor. 167 out of 1090 reviews
Rating 2 - Terrible. 194 out of 1090 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Paula M

Travelled with family

Disappointing

Disappointed that motel was in need of paint and there was overflowing trash can by front door & dog poop near the sidewalk. Had to request toiletries since there was none in the bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad!!

No dining table , not a trash can on sight, tv didn’t work and they never came to even check it out, phone didn’t work, room didn’t have any towels, fire alarm went off for no reason at 1am
Stayed 3 nights in Jan 2025

2/10 Terrible

Miles

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER WILL I STAY HERE AGAIN!

We rented a kitchenette so we could cook during our stay, but they had absolutely nothing in the kitchen, no pot, pans, silverware, absolutely nothing! When we asked for a pot to warm up soup they gave us a fry pan, paper bowls and plastic spoons. The fire alarm went off at 1:30 AM. The entire place was very dirty. We had a one bedroom with a foldout couch/bed. The couch cushions were stained with I don’t know what. There was only one remote for two tvs, only one set of bathroom towels for two guests, and the breakfast didn’t have much to offer. The juice dispenser was out of order and all they had was apple and cranberry juice in pitchers The coffee was weak, no bread offered, and we had to ask for more bananas. This is the most expensive POS hotel I have ever stayed in! I will never stay here ever again!
Stayed 1 night in Jan 2025

6/10 Okay

Amelia

Travelled with family, Travelled with family and small children
Liked: Amenities
We were glad to save money by booking here but the hotel seemed to be understaffed and as a result the breakfast accommodations were lacking as well as the cleanliness of our room. We had a few “problems” with the room (toilet not flushing properly, light out in the bathroom that had replaced with the lamp from the bedside, and the heater wasn’t keeping the room warm) but I did appreciate the helpful employees but didn’t want to keep complaining or asking for things because they seemed to be swamped with complaints. (Towels, sheets, utensils,etc) we came to town for a funeral and felt like this was our only option we could afford with short notice. My kids enjoyed the heated pool!
Stayed 2 nights in Jan 2025

4/10 Poor

ana

Disliked: Property conditions & facilities
The outdoor lights are left on all night and there’s no curtains to close on the windows, only shutters that let the light through so it’s hard to sleep. I was only given one towel and no bathmat. It did not feel safe because other people were banging on outside doors in the late night and early morning hours.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nathanael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities
The property was ok Very simple a good place to spend a night or two
Stayed 1 night in Jan 2025

10/10 Excellent

Tammara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet
Stayed 1 night in Jan 2025

6/10 Okay

Joleen, Williston

Liked: Staff & service
While checking in, I was told the property had no hot water but it was being worked on and refund was not guaranteed since I booked through a third party. I got on the phone with Expedia and they were told it was fixed and hot water should be available in 20 minutes. I went back in and took their word. Because I didn’t have the energy to look elsewhere. I went forward with reservations and indeed had hot water in the time they said it would be available. After a long days work I had a good nights rest. Front desk staff were helpful and polite. Next day was able to finish my Christmas shopping with shops near the area. Will definitely be staying there again in the future if the need arises.
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Some of the lights in the unit I stayed were not working, and I'm almost certain that half of the people in the lobby sharing the free breakfast experience were nearby homeless people rather than hotel guests.. I've stayed at places recently that provided much more amenities for less $$$
Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities
This was the worst hotel experience I’ve ever had in my life. I just wanted a clean bed to rest while waiting for a connecting flight in the morning. I went straight to bed only to be woken up by tweakers above me yelling and making all sorts of noise at 3 a.m. This went on for quite some time after reporting to the desk. I’m a heavy sleeper, so I can only imagine the other guests not getting rest either. I got up at 7:30 am to shower only to find there were no towels. When I called the front desk, I was told there would be no towels until 10 am. I had to resort to using my sheet to dry off. That’s when I noticed how dirty and stained the comforter was. I couldn’t leave fast enough. Not sure if I’ll use Expedia again after this experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty (premises). Sink is outside the toilet area. A/C not working. Room smelled like standing water. Hallways around the property and connecting room were wet and no rain in the area for many days. We asked for credit to go and look for another hotel but they said: “talk to Expedia”
Stayed 1 night in Jan 2025

6/10 Okay

Shoshawna

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The place is well kept and decent. My family and I vacation here every so often. The staff each time is unpleasant upon check-in theres attitude and a sense of annoyance. Its been nine days since my deposit has not refunded. Lesley tried to help but ended with frustration. There wasn't anything brought up on the room or linens within the seven day period. Please return my refund.
Stayed 1 night in Dec 2024

2/10 Terrible

Twana

Travelled with family
Room smelled old and like mildew, paint missing from wall, bathroom was dirty and smelled terrible. Bed sheets were dirty and bed was not made neatly
Stayed 2 nights in Jan 2025

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk gentleman very efficient and personable. He was working alone. There was a line. All customers were treated courteously
Stayed 1 night in Jan 2025

2/10 Terrible

Zechariah

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristyna

Stayed 2 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Monica

Stayed 1 night in Dec 2024

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience I've ever had. Nothing in the room was clean. Visible rust, dirt, damage on walls, areas on walls or ceiling missing paint. No one ever came to clean the room while I was staying (5 days). I went to the front desk multiple times asking for someone to bring me clean towels, but never recieved. I also asked the front desk to send someone to take my trash & clean but no one ever came. The hot tub & pool were closed for maintenance & i was told on wednesday that they would be repaired & reopened on thursday but niether ever reopened during my stay (I checked out the following Monday). I was told every time I went to the front desk that "notes" were added so that the things I had requested would be seen but never saw anyone actually typing "notes". Very disappointed with this experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

logan

Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024