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Holiday Inn Express & Suites Phoenix - Mesa West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix - Mesa West by IHG

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Reception
Pillow-top beds, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1405 S Westwood, Mesa, AZ, 85210
  • Golfland Sunsplash
    ‪3 min drive‬
  • Mesa Community College
    ‪4 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm & Mobil, Accessible Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm & Mobil, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Phoenix Mesa West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.8 out of 5, Good, (1320)
The price is €176
for 1 room
includes taxes & fees
18 Apr - 19 Apr
La Quinta Inn & Suites by Wyndham Phoenix Mesa West

About this property

Holiday Inn Express & Suites Phoenix - Mesa West by IHG

Suburban hotel with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Change of towels is available on request.
Holiday Inn Express & Suites Phoenix - Mesa West by IHG offers 59 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Phoenix - Mesa West by IHG. During your stay, you'll be within walking distance of Mesa Community College. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • 8 minutes by car from Arizona State University and 9 minutes from Arizona Mills Mall
Holiday Inn Express & Suites Phoenix - Mesa West by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly Holiday Inn Express & Suites Phoenix - Mesa West by IHG also features a vending machine, a garden, and coffee/tea in a common area. Self parking is free. A complete renovation of Holiday Inn Express & Suites Phoenix - Mesa West by IHG was completed in December 2022.

This Mediterranean Mesa hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Cleaning deposit: USD 200.00 per stay
  • A damage deposit of USD 200 will be collected before check-in.
  • Resort fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Phoenix/Mesa
Fairfield Inn Marriott Phoenix/Mesa Hotel Mesa
Fairfield Inn Phoenix/Mesa
Fairfield Inn Marriott Phoenix/Mesa Hotel
Fairfield Inn Marriott Phoenix/Mesa Mesa
GreenTree Inn Mesa
GreenTree Mesa

Holiday Inn Express & Suites Phoenix - Mesa West by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 157 reviews
Rating 8 - Good. 30 out of 157 reviews
Rating 6 - Okay. 16 out of 157 reviews
Rating 4 - Poor. 10 out of 157 reviews
Rating 2 - Terrible. 8 out of 157 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly but Rundown
The staff is great- always a positive experience with them. Quick and easy check in. Parking is well lit and safe. The condition of the facility though- it's getting more rundown. Holes in the towels and sheets, parts in the gym broken, carpets worn, things missing (like hand sanitizers in the gym). Electronics never seem to work (key cards failed frequently), TV was missing many channels.
Stayed 3 nights in Dec 2024

10/10 Excellent

min zhi

Stayed 1 night in Dec 2024

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very loud AC
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Shahid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet and great staff
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Only stayed one night. The room was very clean and comfortable No complaints
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awesome, but the bed was pretty hard. Hotel was overbooked so we were switched from two queens to a king with a pull out sofa.
Stayed 1 night in Nov 2024

8/10 Good

Flor

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay…
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Holiday Inn Express experience!
It's clear that this hotel has a history of smoking, as there was a strong smell of both cigarettes and marijuana throughout our stay. The first night was especially difficult, as the extreme cleaning fumes caused my husband to have trouble breathing throughout the night. Upon check-in, we found the room lacked enough towels for our group, and although we were told there were sheets for the trundle bed, this wasn’t the case. When we requested them, we were asked to go down to the front desk ourselves, only to be handed two duvet covers instead of proper sheets. To make matters worse, the trundle bed was dirty when we pulled it out, with visible debris, indicating it hadn’t been vacuumed or cleaned. These issues, along with the lingering odors, greatly detracted from our experience and suggest a need for better attention to cleanliness, preparation, and overall guest comfort.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

WESTON

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean, quiet and the pillows were comfortable. I liked the bed, my husband did not. Food and food choices were good for breakfast. Overall, it was a nice place to stay.
Stayed 1 night in Oct 2024

8/10 Good

rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very decent however the odor from fumigation was unpleasant. Some rooms are worse than others, i tried two. The 2nd was better but not great.
Stayed 1 night in Oct 2024

8/10 Good

Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Tonight is our last night. Appreciate all the kindness and assistance the entire staff provided.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Pioche Food

Liked: Cleanliness, staff & service, property conditions & facilities
This place is nice, clean & wonderful helpful clerks. The best part of this place was the breakfast!! One of the BEST complimentary breakfast EVER!! Real bacon!! 😋 DELISH!! 👍 My only complaint/ dislike is the beds. Our bed was 1) too soft 2) the bed had like a plastic (?) noisy bed cover & everytime one of us moved around O could here it. I disnt sleep hardly at att. Oyher than that,its a nice place.
Stayed 1 night in Oct 2024

6/10 Okay

Kelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Corinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dankeschön
Die Mitarbeiter waren total nett und verständnisvoll. Aus diesem Grund werde ich wieder kommen!
Stayed 1 night in Oct 2024

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities
Would come here again
Stayed 1 night in Oct 2024

4/10 Poor

Jeffrey, Oro Valley

Liked: Property conditions & facilities
Disliked: Staff & service
The morning desk staff are horrible!!!! As I was checking out this morning around 9:40am I went into the dining area to grab an egg to take with me. That women literally ran from behind her checkin desk to get right in my face to tell me breakfast was over at 9:30 and I had to leave!!!! No one was there to clean up the breakfast area, nothing at all. People were still eating. She just felt the need to approach me like that for some reason. I have never experienced such a vulgar person. I will never go back. Sad as HI express has much better staff in the best!!!
Stayed 1 night in Oct 2024