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MainStay Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Outdoor pool, pool umbrellas, pool loungers
Free daily on-the-go breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Arizona State University-West Campus
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Hyatt Place Phoenix -North

Pool
Breakfast included
Pet-friendly
Parking included
3.5 out of 5, Good, (1002)
The price is €207
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hyatt Place Phoenix -North

About this property

MainStay Suites

Phoenix hotel in North Mountain with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
MainStay Suites offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites. During your stay, you'll be within walking distance of Metrocenter. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee
MainStay Suites offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 924 square feet (86 square meters) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly MainStay Suites. Self parking is free.

This 3-star Phoenix hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Outdoor pool
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (924 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar in bath
  • Bath grab bar height (centimetres): 84
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 124
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center
MainStay Suites Hotel
MainStay Suites Phoenix
MainStay Suites Hotel Phoenix

MainStay Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 884 reviews" "
Rating 8 - Good. 249 out of 884 reviews" "
Rating 6 - Okay. 107 out of 884 reviews" "
Rating 4 - Poor. 58 out of 884 reviews" "
Rating 2 - Terrible. 80 out of 884 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for our family get together. Two room suite was big enough for 7 of us. My only criticism would be the pull out sofa was very uncomfortable otherwise great breakfast and attentive staff
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria Lucia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right off the freeway, but you only hear a little hum of noise. The hotel interior and grounds are nice and well-maintained. It's tucked in a business area, but it's very easy to get in and out. The room and common areas all feel very cozy.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and location
We had requested a first floor however it wasn't available but they put us in the 4 the floor and it was close to the elevator and close to an exit so it worked out best. Probably a lot less walking than if we had been on the first floor. It was a wonderful room and staff were excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabe

Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria Lucia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been here over a month and love it! It’s homey with special touches you would find at a bed & breakfast. Even the King room is spacious and laid out like a 1-bedroom apartment. A door separates the bedroom from the living room. There’s plenty of room to sleep, do homework, etc. We’re 2 adults, 2 kids. Apart from the king bed, the couch has a pull-out. Cushioned foot rest pushes up to the armchair for a small person to sleep on. There’s a desk, long breakfast bar, coffee table…everyone has a spot. There are 2 TVs! Large fridge, kitchen has all the basic tools: pot, pan, cooking utensils, dishes, etc. Great breakfast with the basics (cereal, toast, oatmeal) with a variety of toppings. Hot options vary: eggs, sausage, bacon, etc., and again, a variety of toppings, like cheese and salsa. Fresh fruit and yogurt too! Staff are friendly and want to make your stay comfortable. Coin-operated washers and dryers on-site. They make a stress-free relaxing place. If bigger rooms are sold out, you might find this room will do!
Stayed 1 night in Aug 2024

10/10 Excellent

Devin

Stayed 1 night in Sep 2024

2/10 Terrible

Dominick

Stayed 1 night in Sep 2021

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2024

6/10 Okay

IRENE

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms need to be cleaned on a daily basis like they used to be before Covid. Seems like we use Covid as an excuse for everything now. If no more maid service then why didn’t prices go down. You are not even brought clean towels unless you ask for them and then you Have to sit in your room and wait till they bring them.
Stayed 2 nights in Aug 2024

10/10 Excellent

HB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The front desk staff person at the hotel absolutely made my stay. I had made a horrible mistake jook another hotel a short distance north by the freeway. Meagan was welcoming, empathetic, thoughtful and inteligent. I don't know what Hilton's paying her but it's not ennough.
Stayed 1 night in Aug 2024

10/10 Excellent

Cassi

Stayed 1 night in Aug 2024

2/10 Terrible

Coryn, Glendale

Couldn't get a hold of the property I tried to contact them and ask them if my reservation was canceled or not never got any answer or any feedback for them or communication I should say not good looking forward to this say I just had a issues with my driver they had an accident for they pick me up from there I went to a tire I tried to communicate no communication got back to me
Stayed 2 nights in Aug 2024

8/10 Good

Shateema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I love the excellent breakfast
Stayed 2 nights in Aug 2024

6/10 Okay

Lynne

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kaleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Nicolas

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Larry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great on all shifts, that we were staying at..
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Facility was clean and well accommodated.
Stayed 1 night in Jun 2024