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Kenect Phoenix

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenect Phoenix

Junior Studio
Studio | Private kitchen
Terrace/patio
Standard Apartment
Standard Studio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free WiFi

Explore the area

Map
355 N Central Ave, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    1 min walk
  • Province
    1 min walk
  • Van Buren - Central Ave Station
    2 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    19 min drive

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

Junior Studio

Junior Studio

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1194)
The price is €141
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn & Suites Phoenix Downtown

About this property

Kenect Phoenix

Aparthotel with an outdoor pool, a short walk to Footprint Center
An outdoor pool and concierge services are available at this aparthotel. Each apartment provides a refrigerator and a microwave, plus free WiFi and a stovetop. Added amenities include a dishwasher.
Kenect Phoenix offers 380 accommodations. This Phoenix aparthotel provides complimentary wireless Internet access. Refrigerators and microwaves are provided.
Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Kenect Phoenix, you're just a quick walk from Footprint Center. Features include an outdoor pool and concierge services. This budget aparthotel has 380 apartments. Free WiFi and a refrigerator are available in each apartment.
  • Each apartment offers a refrigerator, a microwave, and a stovetop
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge and a virtual front desk
  • Within a 15-minute walk of Phoenix Convention Center and Footprint Center
Kenect Phoenix offers its guests an outdoor pool and concierge services. The front desk is open around the clock.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Freezer

Bedrooms

  • Bed sheets provided

Bathrooms

  • Toilet paper

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Concierge services
  • Virtual front desk
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 380 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number 82-5483344

We should mention

  • Pool access available from 6:00 AM to midnight.

Property is also known as

Kenect Phoenix Phoenix
Kenect Phoenix Aparthotel
Kenect Phoenix Aparthotel Phoenix

Kenect Phoenix Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 108 reviews" "
Rating 8 - Good. 17 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 9 out of 108 reviews" "

9.6/10

Cleanliness

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tyrone

Stayed 4 nights in Sep 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
I loved the amenities that came with my stay. Washer and Dryer along with the solution to wash clothes. The room was also furnished with dishes and cooking material There were so many things that came with the studio. The coffee, soap, body wash etc. Also the air condition worked really well. My only issue was my initial check in day was a bad experience due to nobody being at the front desk beside security. I was not able to check in and had to stay at a different hotel my first day. Angela and Jason gave their apologies to me. These were members of staff that are managers based on their words. I spoke to them through the Kenect phoenix phone number.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Property conditions & facilities
Very modern, clean, quiet and friendly property. Price was excellent. No parking available, however.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Kenect was nothing short of amazing. The central location, amenities, and friendliness of staff were the most notable parts of my stay. Special thanks to Carol Ann, Dani, and Feret for all of their assistance on my very first solo trip. I would not have felt as comfortable without their help!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Clarisa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved my time here! The front desk was so helpful, they had valet right next door. I had everything i needed for the week not to mention it was so pretty and well kept! Will be staying here again!
Stayed 7 nights in Aug 2024

10/10 Excellent

Annalisa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Brand new property with very helpful staff. I broke my foot while I was in Phoenix and they were able to help me get around. A lot less expensive than local hotels and included a kitchen and a business lounge with snacks
Stayed 3 nights in Aug 2024

6/10 Okay

Kianna

Business traveller
Liked: Cleanliness, room comfort
Great spot, but few downfalls
The location is amazing, staff is super kind and helpful, room was super clean and comfy. Faray who checked us in is AMAZING and has the best energy. The rooftop pool was beautiful also. Now the negatives. - Our room was moved because there was a weed smell in the original room that they couldn't get rid of. The new room still had a little bit of a weed smell, but it was bearable. This is a half college apartment complex, half hotel. The kids on our level apparently smoked. - Our fridge didn't work or it wasn't turned on in time for our arrival, not sure. Safe to say, the $87 we spent on groceries that trip were completely ruined because of this. We ended up having to eat out the whole time. - There is no parking. Upon booking, they send you a guest book that says "you can't park here, but theres metered parking, $30 parking down the street, or $45 valet parking next door at the hampton inn". We tried valeting next door, but they wouldn't allow us because we weren't hotel guests. We tried parking at the metered parking, but its 2 hour maxmimum. All in all, do your research before staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Constance

Business traveller
Liked: Cleanliness, room comfort
Amazing and economical
I was not sure what to expect traveling for a conference to a fairly expensive downtown area. The studio unit was fantastic. It had all of the amenities of a luxury hotel plus some you never find (washer and drier in the room). High speed internet worked well and the staff was friendly and went out of their way to be helpful. I would stay again without reservation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lillyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the receptionists are so so sweet and the stay was so nice
Stayed 2 nights in Aug 2024

10/10 Excellent

miguel

Liked: Cleanliness, room comfort
10/10 Perfect! Had everything I needed.
I loved my stay. Clean, comfortable room with everything i could need. Great view from my room as well as from the pool area on the roof. Friendly staff. TV loaded with streaming sites to relax to on my down time while I was visiting a friend. Would love to return in the future.
Stayed 2 nights in Aug 2024

6/10 Okay

Siani

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with my girlfriend and mother for the weekend and have no complaints. It was nice to be only a few blocks away from great restaurants, the baseball stadium, nightlife. Also had the pleasure of visiting their pool which provided an awesome view of the sunset.
Stayed 1 night in May 2024

10/10 Excellent

Omari

Liked: Cleanliness, property conditions & facilities
I WILL be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Quincey

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Good place to stay in downtown Phoenix. It was a nine minute walk to the Footprint Center. Very clean and easy check-in.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Lack of onsite parking is a major drawback!!!
Stayed 1 night in Jul 2024

8/10 Good

Chad

Liked: Cleanliness, property conditions & facilities
Interesting stay. Not a hotel, but everything was clean and comfy.
Stayed 5 nights in Jul 2024

2/10 Terrible

Courtney

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I reached out over 24 hours in advance to request an early check in. That request was responded to over 48 hours later. Upon arrival I was told the pool was broken and had been unavailable for 2 days. I asked about a possible refund since I only planned on staying there for the pool amenity. I was unable to get a response from anyone regarding a refund due to the pool being closed. Had I been told ahead of time that the pool was closed I would have canceled before our check in time. Overall, there was very poor service, false advertising of amenities and a very poor communication timeline.
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Karen, Streamwood

Travelled with partner
Liked: Cleanliness, amenities
I was very disappointed to be downgraded to a smaller room. I had called a week prior to my trip to confirm the room and was told everything was set. The next day or two I got an email that we were moved to a studio due to maintenance issues. When I tried to call the property I was told a message would be sent to the leasing office and I would be contacted after not being able to reach an agreement with the rep. I was never contacted. I sent two follow up emails, and ultimately did not hear back through Kenect. I get a call from Expedia instead. There was miscommunication and lack of understanding from all parties, my self included, and what the hotel was telling me did not match what Expedia reps were telling me. At the end, I was excluded from that conversation and Expedia/hotel came to their own conclusion. Which is fine, but it made me feel like I was being screwed over. The property itself was very clean, including the room. The pool was average. I expected it to have nice views since it is located on the roof, but there is a LOT of construction surrounding the property so it was not a nice view. The pool area was also not as big as the pictures made it seem. There were vending machines on site which were convenient. I hoped there would have been a coffee shop on the property or near but there was not. It was a bit of a walk away. I liked that the property had social events like snow cone day or a backyard bbq, etc. The front desk personnel were friendly and polite.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Perfect for a short stay. Just wish there was parking
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. Staff was very helpful.
Stayed 3 nights in Jul 2024

8/10 Good

DAWN, Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The place is very pristine and the use of space is incredible. Unfortunately the beds mattress isn’t comfortable, the window treatments don’t block out the light at all and it’s a floor to ceiling window. Location is great and amenities too but comfort is so important.
Stayed 1 night in Jul 2024