Kenect Phoenix

2.0 star property

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Photo gallery for Kenect Phoenix

Junior Studio
Terrace/patio
Studio | Private kitchen
Standard Apartment
Standard Studio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi

Explore the area

Map
355 N Central Ave, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    ‪1 min walk‬
  • Herberger Theater Center
    ‪4 min walk‬
  • Roosevelt Row
    ‪4 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Standard Studio

  • Studio
  • Sleeps 2
  • 1 Queen Bed

Superior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Studio

  • Studio
  • Sleeps 2
  • 1 Queen Bed

Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Kenect Phoenix

Aparthotel with an outdoor pool, a short walk to Footprint Center
An outdoor pool and concierge services are available at this aparthotel. Each apartment provides a refrigerator and a microwave, plus free WiFi and a stovetop. Added amenities include a dishwasher.
Kenect Phoenix offers 380 accommodations. This Phoenix aparthotel provides complimentary wireless Internet access. Refrigerators and microwaves are provided.
Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Kenect Phoenix, you're just a quick walk from Footprint Center. Features include an outdoor pool and concierge services. This budget aparthotel has 380 apartments. Free WiFi and a refrigerator are available in each apartment.
  • Each apartment offers a refrigerator, a microwave, and a stovetop
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge and a virtual front desk
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
Kenect Phoenix offers its guests an outdoor pool and concierge services. The front desk is open around the clock.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Freezer

Bedrooms

  • Bed sheets provided

Bathrooms

  • Toilet paper

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Concierge services
  • Virtual front desk
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 380 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Property Registration Number 82-5483344

We should mention

  • Pool access available from 6:00 AM to midnight.

Property is also known as

Kenect Phoenix Phoenix
Kenect Phoenix Aparthotel
Kenect Phoenix Aparthotel Phoenix

Kenect Phoenix Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 129 reviews
Rating 8 - Good. 20 out of 129 reviews
Rating 6 - Okay. 15 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

9.6/10

Cleanliness

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mihir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property. Just note that the bed is a murphy/sofa bed, not a full bed. I didn't notice in the pictures that it would be the only type of bed.
Stayed 3 nights in Nov 2024

8/10 Good

Michal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is modern, clean and feels safe. Employees were kind and helpful. I stayed in a studio unit. The bed was a folding sofa and wasn't that comfortable. The soap dispenser in the shower did not work and was leaking. The blind cord was broken, and I had to climb a chair to catch the end and bring it up/down.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable facilities / Unfriendly management
Uncomfortable bed and pillows. No desk in the room. Neighbours in one of the adjacent rooms constantly cook something with huge amounts of chilli so the entire apartment always smelled of it. The checkout time is really early (10am) and the hotel management is really hard to reach (the receptionists don't have access to them) and they are also really inflexible about checking out times. Couldn't even extend it by half an hour and were very unfriendly about it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, room comfort
Great room
Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness
Clean, quiet hotel. Lots to do within walking distance! My only complaint was the bed is more of a fold out couch, rather than a real bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities
Good location for conference. Cheaper than nearby hotels and had full kitchen and W/D. Good fitness club, outdoor seating/BBQ area and rooftop pool with great views.
Stayed 5 nights in Nov 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a lot of amenities which I liked, lounge areas, business area, coffee bar, laundry in the room etc. However, the bed was very uncomfortable which was tough to deal with. Honestly without the hard bed, this would be an easy five out of five stars
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic.
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The good: The staff is awesome. Very helpful and nice. The building is new and was in good condition. It was close proximity to the convention center for my event. There is a nice food market nearby, so I could get groceries and cook some meals. I had a studio with a murphy bed, and it was plenty of space. Lots of closets. The roof top deck and pool are gorgeous and quiet. The separate sitting area on level 8 and the communal workspace was also convenient. I didn't use the gym, but it had a lot of equipment and looked nice. The NOT so GOOD: My hot water was sporadic. I mostly had cold to luke- warm showers the first two days, I couldn't get my dishwasher to work. Black out curtains would have been nice, I'm used to sleeping in darkness, and it didn't feel very private. My door wouldn't close all the way on its own, so a few times I came back, and my door was not closed. My last day I was moving my stuff out from under the bathroom vanity, and I came across a used Crack/meth pipe, that was laying behind the tissue box holder.. I was shocked and a little pissed. Other than that it was great, and I would recommend.

8/10 Good

kiara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a pretty good stay, however the late check in time of 4 is really inconvenient and there is little to no communication about being able to check in even a couple hours earlier. Fire alarm also went off during my stay with no explanation. But the room was nice and clean and me and my boyfriend enjoyed our stay for the most part.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
That was a "bed"?
The front desk staff was meh. Not very helpful when we where informed there was no on site parking for "hotel" guests. However, the rest of the staff was amazing, friendly and very helpful. Now to the "bed" it was no bed, it was a full size pull out sofa bed.. with a 3inch mattress! Now we are not plus size by any means and we slept TERRIBLY.
Stayed 2 nights in Oct 2024

10/10 Excellent

Haydn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
I wish i remembered his name but the gentlemen who checked me in first night was amazing. Room was clean and functional. The only downside was those shades on windows. Very transparent so light comes right thru it. Oyher fownside the murphy bed mattrss not very comfortable. Very thin anf uncomfortable. Great staff and area though
Stayed 3 nights in Oct 2024

10/10 Excellent

Ella Grace

Liked: Cleanliness, amenities, property conditions & facilities
Loved the roof top pool and sunsets! Also loved the coffee machine! Such a nice property, friendly staff, would definitely stay again!
Stayed 4 nights in Oct 2024

6/10 Okay

Tyquisha Ladasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t what I expected but it wasn’t bad either . terrible parking . Have to pay to park at the hotel next door
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Kennect!
Stayed 4 nights. Front desk was very nice and helpful. Specifically Dani Kalcow and Farey Gibson. Close to Chase Field and plenty of great restaurants. Will return if visiting again.
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, room comfort
Amazing place with a couple flaws
Overall, I loved it — good kitchen in the room that I used every night, beautiful property, beautiful sunset view from the pool, great amenities, great location. Amazing value — half the price of an equivalent hotel. The on tap cold brew was some of the best coffee I’ve ever had (though it did run out near the end of my stay and was not replenished). Two problems that may or may not matter depending on your needs: 1. No blackout curtains. Just thin sheer shades. Unless you wear an eye mask, the sun WILL wake you up. I needed to be up early for work so that was fine for me, but if you need to or want to sleep in past sunrise, bring an eye mask or go somewhere else. Wild that blackout shades are not installed. I get that these are basically nice apartments… but if I lived here the first thing I would do would be hang some darker window coverings. 2. Parking: I walked and did not have a vehicle, so not a problem for me, but the front desk seemed SO relieved that I didn’t need parking. If you will have a car, DO YOUR RESEARCH on where to park and make sure you’re good with that, as it seems that they don’t have onsite parking and it can be kind of a problem.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley Lenet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and stay. Quiet , modern, clean and friendly staff. Rooftop pool views at sunset are beautiful! 10/10 would definitely recommend. Will stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

COurtney

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Lakshmi

Business traveller
No hot water the entire stay 4nights. If you need a room to stay with descent pay, this is the place.
Stayed 4 nights in Sep 2024

4/10 Poor

Joshua

Liked: Cleanliness
They want a ton of extra information to stay there and the bed is a thin futon mattress on a Murphy hideaway. While the view was decent the curtain was mesh and let every bit of light in in the morning. It’s a trendy studio apartment room that is reminiscent of ikea but ultimately not comfortable and not a restful sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Tyrone

Stayed 4 nights in Sep 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
I loved the amenities that came with my stay. Washer and Dryer along with the solution to wash clothes. The room was also furnished with dishes and cooking material There were so many things that came with the studio. The coffee, soap, body wash etc. Also the air condition worked really well. My only issue was my initial check in day was a bad experience due to nobody being at the front desk beside security. I was not able to check in and had to stay at a different hotel my first day. Angela and Jason gave their apologies to me. These were members of staff that are managers based on their words. I spoke to them through the Kenect phoenix phone number.
Stayed 2 nights in Sep 2024