Hyatt Regency Phoenix

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Lobby
Exterior
Aerial view
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    1 min walk
  • Herberger Theater Center
    2 min walk
  • Phoenix Symphony Hall
    2 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 172 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Phoenix

Eco-certified Phoenix hotel in Downtown Phoenix with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Phoenix. During your stay, you're just a quick walk from Footprint Center. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Compass Arizona Grill
  • Full breakfast offered for a fee
  • Wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Phoenix Convention Center and Herberger Theater Center
Hyatt Regency Phoenix offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 43 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee: USD 12-25 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1153 out of 1677 reviews" "
Rating 8 - Good. 289 out of 1677 reviews" "
Rating 6 - Okay. 128 out of 1677 reviews" "
Rating 4 - Poor. 52 out of 1677 reviews" "
Rating 2 - Terrible. 55 out of 1677 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

2/10 Terrible

Renee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are rude and stereotype I don’t need to revise my review this is how I feel!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay was great. I’d rebook.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Everything was close.
Stayed 1 night in Sep 2024

10/10 Excellent

Brice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location! Would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

CLAUDIA, RIO RICO

Stayed 1 night in Aug 2024

4/10 Poor

Wade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Tanya

Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Hyatt Regency Phoenix, we went while there was two conferences happening so the hotel was incredibly busy and waiting for the elevator was common but no big deal. I appreciated that you can’t access hotel room floors without your room key card. It felt very safe. The hotel is clean and nice, the lobby is grand with lots of spaces to just sit and relax while waiting for others. The breakfast restaurant had enough options and moved quickly as well and with the availability of quick grab and go items it was the perfect place to stop in the morning before heading out! I think the bathrooms in the rooms could use updating, the sliding barn door with a gap as a bathroom door was not my favourite but it wouldn’t deter me from staying there again if I was with my husband, but if I were travelling with friends I may choose someplace else. It is a clean, well managed hotel with very friendly front desk staff. We thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommendations
Stayed 1 night in Sep 2024

8/10 Good

ELOISE

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Evan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area and restaurants nice. Room outdated.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent, nice hotel
Just a quick overnight stay in downtown. This property was clean, convenient and friendly as per prior experiences.
Stayed 1 night in Sep 2024

4/10 Poor

Lynis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:*close enough to Chase Field Cons: *bathtub slow drain causing 4-5" of water in the tub while showering *chipped furniture *flat pillows *no value for the money we spent here *no towels at the very small pool. Asked staff for some towels, told they will bring them and to go ahead and get in the pool.NEVER CAME BACK WITH TOWELS. WE WAITED IN THE POOL FOR AN HOUR AND HALF! They never brought towels. Had to freeze upon walking to our room. *rude valet *sticky bathroom tiles *after a shower the bathroom smelled like a boys locker room *upon check-out we were never asked if we enjoyed our stay. I did bring our grievences to the staff and they were ignored WILL NEVER STAY HERE AGAIN
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin, Kansas City

Stayed 3 nights in Aug 2024

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballgame getaway
Excellent location for Chase Field adventures!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in walking distance from footprint center and chase field. Very clean, very nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very convenient. Some smoke/fire/emergency alarm went off like at 1AM and we had to take the emergency stairs from the 15th floor after we witnessed the dbacks get destroyed and Peso Pluma blow Footprint Center up. Everybody was trying to help but no one knew what to do. Very nice though after everything nobody was hurt
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Kateri

Stayed 1 night in Aug 2024