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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Exterior
Front of property
Double Room, 2 Double Beds, City View
Standard Room, 1 Queen Bed, City View | View from room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Herberger Theater Center
    ‪4 min walk‬
  • Phoenix Symphony Hall
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1267)
The price is €344
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Phoenix Downtown

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Footprint Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Footprint Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (USD 20 per day)

Food and drink

  • 1 restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (1302 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1006 reviews
Rating 8 - Good. 299 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 111 out of 1006 reviews
Rating 2 - Terrible. 82 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Armando

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Showers were pretty old. Walls were too thin. Door had a lot of space under it. Sound was coming in through it.
Stayed 2 nights in Nov 2024

6/10 Okay

Chad, Tallahassee

Stayed 4 nights in Oct 2024

10/10 Excellent

Julian

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back really like it only problem was the. The shower didn’t work
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's an old and interestingly historic place that offset some deficiencies. The shower handle was very difficult to use. There was no refrigerator. However, these deficiencies were livable and OK with a good/ lower price.
Stayed 6 nights in Nov 2024

4/10 Poor

Mary

Disliked: Staff & service
The check in counter was rude. Not very helpful. It seemed like we were a burden while checking in. The room looks nothing like the photos online and smelled like old mothballs. Thank goodness we’re only here for 1 night.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
You’ll every tenant on your floor while trying to sleep, all doors are vented to the hallway. Very dated, especially considering the expense
Stayed 5 nights in Nov 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Zachary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but clean , quite and convenient.
Stayed 1 night in Nov 2024

6/10 Okay

Dustin

Stayed 1 night in Oct 2024

6/10 Okay

Beth, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service
Walking distance to Chase Stadium was a plus. Unfortunately, the beds are extremely uncomfortable.
Stayed 1 night in Nov 2024

8/10 Good

Melynda

Travelled with group
Liked: Staff & service, property conditions & facilities
Would stay again!!
Overall a good stay! Price was right, location was perfect for an event at Chase Field! It was very clean, but the beds and pillows were very uncomfortable to us, unfortunately. Staff was great and the Irish pub next door was outstanding! Parking was kind of a pain. We had to park in a parking garage and they do not validate any parking. But again, overall for the price we would probably do it again!!!
Outside view!
Cute clean bathroom!
Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The idea of old charm seemed nice BUT some things should be updated. The water coming out of the faucets for showering and brushing teeth was brown. There is no fridge or place to keep water that you buy.It smelled as old as it is and the matress is old and extremely uncomfortable. Needless to say after day one of 3 we checked out and went somewhere else.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alex, Tucson

Stayed 1 night in Oct 2024

8/10 Good

Ana

Stayed 1 night in Sep 2024

8/10 Good

Angela

Business traveller
Stayed 3 nights in Nov 2024

10/10 Excellent

Aveen

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy, clean, nice staff. It's an older building, but well taken care of. Thank you for making my stay very pleasant ☺️
Stayed 3 nights in Nov 2024

8/10 Good

Keity

Business traveller
Liked: Cleanliness, property conditions & facilities
In general was nice, however some of the pillows on my room smell still to someone else, which was a little bit disgusting. I ask for a pillow replacement, but it never happened.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service
This is an historic property from the early 20th century so don't expect a Hyatt. But, it was the first hotel in the SW with an elevator, and the first hotel in PHX with air conditioning. Mae West and Clark Gable and who knows else have stayed there. It even has a ghost on the 7th floor. A very interesting place to stay, and a short walk from the convention center and arena.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Wifi Issues
Kinda upset about the wifi. The wifi didn't really work in my room, and I had to end up using a hotspot.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, RIO RICO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical hotel
Stayed 1 night in Oct 2024

4/10 Poor

Paul, NAPLES

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quaint older building. Not exactly dirty, not spotless but with lots of character. No thermostat for AC but the room was comfortable. Shower spikes to scalding every 3 - 5 minutes., maybe when someone flushes a toilet in the motel. Overall a cool place to stay. WIFI is worthless. Can not even download your email. Staff said the motel was full causing the problem. Problem is antiquated set up. Each floor has a different SSID. If you need to do any business online, this is not going to work for you.