Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Suite, 1 Bedroom | Private kitchen
Coffee/tea maker, dining tables
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • Footprint Center
    ‪1 min walk‬
  • Chase Field
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪6 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with a 24-hour fitness center, steps from Footprint Center
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate dining areas and are furnished with double sofa beds and dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Chase Field. You'll find features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Steps from Footprint Center and 4 minutes by foot from Chase Field
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dining table
  • Separate dining area
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 393 out of 551 reviews
Rating 8 - Good. 83 out of 551 reviews
Rating 6 - Okay. 39 out of 551 reviews
Rating 4 - Poor. 16 out of 551 reviews
Rating 2 - Terrible. 20 out of 551 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for events at the ballpark. Hotel was very clean and staff was super friendly. Breakfast selections provided were outstanding. The only reason I didn't give five stars was because of parking. First, I was not aware there was no self park until the day before check in and you have to pay extra for valet. Second we had a late check in due to our flight and the road to the hotel was closed on both sides due to an event. Drove around in circles downtown for an hour before I took a turn down an alley and was able to find the valet lot for the hotel. The staff was very accommodating and didn't make me move my car since it would be parked in that lot later anyway. All in all, we had a great stay!
Stayed 2 nights in Nov 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very safe & clean environment that was really convienent for my stay.
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that that Home2 Suites Downtown was right across the street from FootPrints Center.
Stayed 1 night in Nov 2024

6/10 Okay

Dave, YUMA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved a king suite for the Cyndi Lauper concert. For $400 per night we would expect better. Our first impression valet parking was actually very good. The young gentleman even went back and got our car because we forgot to take something. Front desk was different. The first staff person was friendly and said because we arrived 45 min. before check in our room was not ready, but not to worry, they had suites on the 4th and 6th floors. Later the desk staff changed so I went there to let them know we are waiting in the lobby. Finally 3pm came and I went back and they had forgotten about me. No rooms on the 4th or 6th so we got a 1st floor room with no view. They obviously gave the upper floors to someone who came in after us. The room, not cleaned well. It was not vacuumed because there were was candy on the floor and dirt spots on the tile. The kitchen, ok but for coffee in the morning there was one regular and one decaf for the suite. Like what if you had 4 people? Comp breakfast, they ran out of food so we were waiting for 20 minutes until they brought more out. By then there was a long line. They charge a lot because it is in a premier spot but it is not a premier hotel.
Stayed 1 night in Nov 2024

8/10 Good

ALAN VIDAL

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Staff was friendly and fast. Bed was so comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Catalina

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! It was very clean and we even used the gym one night. It was walkable to the nearby bars about 7 minute walks. I would stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only staying 1 night. Wish they would’ve disclosed that I had to pay $45 for valet parking. I wasn’t made aware until the day before. $45 is kind of a rip off especially when they text you immediately after for a tip.
Stayed 1 night in Nov 2024

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that they did not offer any sugar-free options. Not in the coffee creamer, sweetener to their breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, quality breakfast, quality appliances
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean / fast / great to stay.
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall and I would stay here again in a heartbeat. It is by some train tracks, so I could hear a train early mornings, otherwise fairly quiet. However, it’s roomy, clean, & convenient, There’s a bar open at night. Full kitchen to make meals in, if needed. My microwave was broken (it wouldn’t turn on to heat) but I didn’t tell them until I left since I didn’t really need it. I’m confident they would’ve fixed it or swapped it out. Great toiletries that aren’t single use plastic, friendly staff, blackout blinds. I am not a fan of the types of TVs they have-internet based TV-too many sound or image issues. I had sound go out, couldn’t get image on tv multiples times for live tv, and once it woulda’t even turn on. I wasn’t there to watch tv but it was still annoying.
Stayed 4 nights in Nov 2024

2/10 Terrible

Ivan

Stayed 1 night in Oct 2024