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Hilton Garden Inn Surprise Phoenix

3.0 star property

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Photo gallery for Hilton Garden Inn Surprise Phoenix

Lobby
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Hot tub
  • Breakfast available

Explore the area

Map
16601 North Stadium Way, Surprise, AZ, 85374
  • Surprise Stadium
    ‪12 min walk‬
  • Sun Village Golf Course
    ‪20 min walk‬
  • Banner Del E Webb Medical Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Surprise by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1006)
The price is €384
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express Surprise by IHG

About this property

Hilton Garden Inn Surprise Phoenix

Suburban hotel with a fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Surprise Phoenix offers 124 air-conditioned accommodations with MP3 docking stations and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Surprise Phoenix. During your stay, you'll be within walking distance of Surprise Stadium. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Surprise Stadium and 15 minutes from Peoria Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Surprise Phoenix offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1323 square feet (123 square meters) and includes conference space. The business-friendly Hilton Garden Inn Surprise Phoenix also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surprise hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hilton Garden Inn Surprise Phoenix has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 18.99 for adults and USD 10.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1323 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • MP3 dock
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.99 for adults and USD 10.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix Surprise
Surprise Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden INN Surprise Arizona
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Surprise Phoenix
Hilton Garden Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Hotel
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden Inn Surprise Phoenix Hotel Surprise

Hilton Garden Inn Surprise Phoenix Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 531 reviews
Rating 8 - Good. 81 out of 531 reviews
Rating 6 - Okay. 18 out of 531 reviews
Rating 4 - Poor. 13 out of 531 reviews
Rating 2 - Terrible. 7 out of 531 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Becca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully quiet and calm. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I expected from Hilton
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness and staff. The place for those you care about.
Stayed 2 nights in Nov 2024

10/10 Excellent

Avigale

Stayed 1 night in Sep 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good set-up, service and people
Stayed 3 nights in Nov 2024

10/10 Excellent

Dolly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant; outstanding staff in restaurant, both breakfast and dinner!
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and staff were all friendly. Excellent place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Nov 2024

10/10 Excellent

Karlos

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean Hotel. Only downfall is the restaurant it there was only 1 person working the bar and the reataurant to take orders. Also, in the morning at 6am no one was at the front desk when i wanted to check out i had to wait baiut 10 minutes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah, Bonita Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highway or main thoroughfares. Area very well lit with ample parking for all guests. All staff personally friendly and attentive to requests. Maintenance needed to be called for toilet clog. Arrived in minutes of hanging up the phone.
Stayed 5 nights in Nov 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property no issues at all. Everyone was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Laurie

Stayed 7 nights in Oct 2024

2/10 Terrible

Dalton

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hands down the worst hotel I've ever stayed in. $75 pet fee was outrageous, the beds are like sleeping on gravel. Our bathroom door took a ton of force to open and close (sliding door) To top it off, they want $18 for breakfast! PER PERSON! I looked at the food and it looked like typical hotel continental breakfast fare. Instant eggs, overall gross stuff. It's ok if it's free, but we decided to have an actual breakfast for far less than $18 per person. This hotel doesn't deserve the Hilton name, poorly ran, poorly maintained, overpriced.
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed room, very clean, modern. Enjoyed our stay here. Great value for a room this nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to the Surprise Tennis & Racquet Complex for the Nationals tournament.
Stayed 3 nights in Oct 2024

8/10 Good

Daniel Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Trey, Waynesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service EVER
It’s always amazing. I always stay at the Hilton Garden Inn in Surprise. The service is always professional, courteous, and respectful.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Have stayed here before and will stay here again. Clean comfortable room and walking distance to The Rangers Training facilities and ballpark.
Stayed 2 nights in Oct 2024