Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Lobby
Desk, iron/ironing board, free WiFi
Deluxe Studio, Multiple Beds, Non Smoking

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪3 min drive‬
  • Arizona Biltmore Resort - Links Course
    ‪3 min drive‬
  • Arizona Biltmore Country Club
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available.

This Phoenix hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 255 out of 1005 reviews
Rating 8 - Good. 182 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 177 out of 1005 reviews
Rating 2 - Terrible. 233 out of 1005 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and very accommodating. My vehicle was broken into and items stolen from it overnight. When I asked the staff to view their cameras of the parking lot I was informed they do not have cameras outside
Stayed 1 night in Dec 2024

8/10 Good

Brandi

Travelled with partner
Liked: Cleanliness, staff & service
I satyed there 2 days. Actually ended up booking the 2nd day last minute and ended booking again with a different room the 2nd time....I decided to come back because we had a nice experience there despite some of the nad reviews. I had driven around the property and went inside the lobby to check the place outside BEFORE actually booking since some of the reviews sounded a little scary. LISA at the front desk was awesome and took good care of me and made sure my rooms both times were clean, and very decent. Is it the most updated place, no buy for something simple, clean where the appliances work, with plenty of hot water for a decent price. It worked just fine. I enjoyed my stay. Also, it was very quiet surprisingly and the bed slept fine as well. I'd stay here again, especially if LISA is at the front desk!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Stayed 1 night in Dec 2024

6/10 Okay

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Dec 2024

6/10 Okay

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the same.
Although there was not alot of time spent in the room, the bed was comfortable, the full size refrigerator was beneficial, and the amount of space in the room made it very comfortable.
Stayed 5 nights in Dec 2024

8/10 Good

Lisa R

Travelled with family and small children
Liked: Cleanliness, staff & service
I did like the size of the room accommodating 2 adults and 4 children. The sofa bed was not full sized so only a large child could sleep there. The property was very outdated. It worked for the one night.
Stayed 1 night in Dec 2024

2/10 Terrible

Nicki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stay was ok, but the floor/carpet was not clean
Stayed 2 nights in Dec 2024

10/10 Excellent

DeAndre

Stayed 1 night in Dec 2024

6/10 Okay

tawnya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Smelled like weed everywhere. No one was ever at the desk. Hallways dingy and dark. Wont stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Shahara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Fred

Disliked: Cleanliness, staff & service, property conditions & facilities
Microwave missing No cooking utensils No lamp shades on lights No pillows upon arrival Bugs in the tub
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyrrell

Stayed 1 night in Dec 2024

10/10 Excellent

Randi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay acroas from 50s style diner
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Everything on the inside appears rundown and worn. The outside looks fine. The free breakfast was either a Nutrigrain bar or a muffin. Coffee with powdered creamer. No coffee in room. Not what I expected.
Stayed 1 night in Dec 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

AZADA

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Randall

Stayed 2 nights in Nov 2024

10/10 Excellent

DeAndre

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Stayed 1 night in Nov 2024