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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Shower, hair dryer, towels, soap
Laundry
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
424 W Van Buren St, Phoenix, AZ, 85003
  • The Van Buren
    ‪1 min walk‬
  • Phoenix Convention Center
    ‪11 min walk‬
  • Footprint Center
    ‪15 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Central Phoenix Hotel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (1006)
The price is €69
for 1 room
includes taxes & fees
9 May - 10 May
Central Phoenix Hotel

About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Downtown Phoenix Hotel, you're just a quick walk from The Van Buren. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Steps from The Van Buren and 4 minutes by foot from Arizona Financial Theatre
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front-desk safe. Self parking is free.

This Phoenix hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 1006 reviews
Rating 8 - Good. 417 out of 1006 reviews
Rating 6 - Okay. 192 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Grace

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The photos that are provided on Expedia are quite misleading in my opinion. The washer and dryer for laundry are outside, not like the photo appears. There is no snack OR ice vending machines, like the photos show. I am not sure if the drink vending machine even works, as I didn't have cash for it. I know they can't help it because they are on a busy street corner, but traffic and then morning construction are SO loud there. The inside of the rooms are not nearly as nice as the photos make them appear to be. Very misleading, however, worth the amount paid for just a quick, 1-night stay. The front Staff person was VERY friendly though, which was nice, thank you! =)
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Property conditions & facilities
Next level disappointment. Door did not close. Sink was clogged. Entire property was under construction. Sheesh. Couldn’t catch a good nights sleep.
Stayed 2 nights in Jan 2025

2/10 Terrible

Russell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ben, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place look clean in the outside. Room was good but bathroom had hairs.
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated room. Neat. Clean. Kind and welcoming front desk staff. Loud street.
Stayed 1 night in Jan 2025

2/10 Terrible

Diana

Stayed 2 nights in Jan 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Stayed 1 night in Jan 2025

8/10 Good

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't forget your earplugs

It was in a convenient location but I would highly recommend earplugs and white noise machine
Stayed 1 night in Jan 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, newly opened, renovated, hotel, clean
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Stayed 1 night in Jan 2025

6/10 Okay

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are very sweet people. Rooms are not the worst i have seen. A little dirty but its vanburen.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in area

Every single part of this entire experience and price was wonderful i am sold in where to come from now on such pleasant staff and clean area and rooms everything is wlnderful
Stayed 1 night in Jan 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amzaing staff we where informed that we where there first guests after barely reopening and they gave us a better room than what we paid for. Amazing service room was beautifully decorated witht the murals and deisgns, definitely coming back to this hotel next time were in downtown phoenix.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and near by restaurants. Management and staff were very friendly! Would stay again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Francisco

Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Suprised this property a Best Western. Older, tired property and room very dark. We had to shorten our stay due to Coronavirus and front desk manager very accommodating.
Stayed 3 nights in Mar 2020

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff friendly
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It is very basic with extremely dark rooms (you can't really open the curtains either as they back onto walkways. It has recently has some maintenance work to repair some wall damage and that was very poorly executed. Shower was dingy but had great water pressure. Breakfast items were also good for this type of property. Owners/manager was excellent - friendly and helpful.
Stayed 3 nights in Mar 2020

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was in an area that you wouldn’t go out at night. Went to get ice and there was trash in the container. The manager apologizes. I wonder what else wasn’t cleaned. The house cleaner couldn’t speak or understand English. I really was shocked it was a Best Western property.
Stayed 2 nights in Mar 2020