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Ocotillo Apartments & Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocotillo Apartments & Hotel

Front of property
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool
Basic Room, 1 Queen Bed

Reviews

4.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • Business services
    Business services

Explore the area

Map
1711 W Bell Road, Phoenix, AZ, 85023
  • Cave Creek Golf Course
    3 min drive
  • University of Phoenix-Northwest Learning Center
    3 min drive
  • HonorHealth Deer Valley Medical Center
    6 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    10 min drive

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio

Basic Studio

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Extend-a-Suites Phoenix

Parking included
Free WiFi
Air conditioning
Laundry
2.7 out of 5, (1005)
The price is €60
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Extend-a-Suites Phoenix

About this property

Ocotillo Apartments & Hotel

Suburban Phoenix hotel in Deer Valley with free parking
Along with a business center, this smoke-free hotel has conference space and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Ocotillo Apartments & Hotel, you'll be close to Cave Creek Golf Course. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Amenities include a business center, conference space, and a gift shop
  • 8 minutes by car from Happy Valley Towne Centre and 11 minutes from Desert Ridge Marketplace
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business center on site. The business-friendly Ocotillo Apartments & Hotel also features gift shops/newsstands, express check-out, and complimentary use of a nearby fitness facility. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Access to nearby health club
  • Swimming pool

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: USD 20.00 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 20.00 for check-in between 10:00 PM and 7:00 AM
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 154 out of 1063 reviews" "
Rating 8 - Good. 129 out of 1063 reviews" "
Rating 6 - Okay. 123 out of 1063 reviews" "
Rating 4 - Poor. 146 out of 1063 reviews" "
Rating 2 - Terrible. 511 out of 1063 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amaya

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and it is gated. So, if you don't stay here, you're not allowed on the property.
Stayed 4 nights in Aug 2024

4/10 Poor

Norma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room look really old. It look like it was freshly painted, but roaches crawled out halfway during my stay.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Flexible room change. But dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Liked: Property conditions & facilities
It was nice and quiet, gated area.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel that has a gated parking area
Stayed 1 night in Aug 2024

6/10 Okay

Marry ann

Stayed 3 nights in Jul 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Akil

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The frontdesk rep. (female) was very professional. The male (supervisor) whom I have never met acted as if he either was hav>ng a very bad day or he was a devil worshipper. The room was very clean and the cleaning staff was excellent. The surrounding area seems to be plagued with drug dealers, addicts, a homeless crowd, and all associated lroblems including the hotel grounds resembling a concentration camp assumably for security and control.
Stayed 8 nights in Jul 2024

2/10 Terrible

Tina

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Navil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't believe it.
They came in while we were in there and something fell out of the cleaning lady's pocket and broke. It looked like a weed pipe or something like that but she looks up like I had done something. Then simply walked away. The guy that was with her looked like she was on drugs.
Stayed 1 night in Jul 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are small on the 3rd floor
Stayed 2 nights in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a upgrade from what was then called victory! It's clean and regardless of the neighborhood it's secured
Stayed 2 nights in Jun 2024

6/10 Okay

Tina

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Bennettsville

Stayed 1 night in Jul 2024

4/10 Poor

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 5 nights in Jul 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Corrupt staff
After unfortunate events i was kicked out with my family and pets in the middle of the day in the heat. They threw my belongings outside to be rummaged through. And the next day i had a package to be delivered which i was given the confirmation of delivery and they stole it and said they don't have it and don't receive Packages there which I've been getting Packages there for months so they lied. And some my mail
Stayed 1 night in Jul 2024

6/10 Okay

Tina

Stayed 1 night in Jul 2024