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Shangri-La Phnom Penh

4.5 star property

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Photo gallery for Shangri-La Phnom Penh

Bar (on property)
Lobby
Minibar, in-room safe, desk, laptop workspace
Club Twin Room, City View (Horizon)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
Village No14, Sam Dach Hun Sen Rd., Tonle Bassac Commune, Chamkarmorn Dist, Phnom Penh, 120101
  • Riverside
    ‪2 min walk‬
  • NagaWorld Casino
    ‪7 min walk‬
  • AEON Mall
    ‪8 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Twin Room, City View (Horizon)

Minibar, in-room safe, desk, laptop workspace

Club Twin Room, City View (Horizon)

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, River View

Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom, River View

  • 90 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, River View

Deluxe Twin Room, River View

Deluxe Twin Room, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Horizon)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View (Horizon)

  • 47 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Horizon)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View (Horizon)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, laptop workspace

City Room, 1 King Bed (Deluxe)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, City View

  • 89 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for City Room, 1 King Bed (Superior)

Minibar, in-room safe, desk, laptop workspace

City Room, 1 King Bed (Superior)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, River View

  • 88 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for City Apartment, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

City Apartment, 1 Bedroom

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, open 6:30 AM to 6:30 PM, free pool cabanas, pool umbrellas

Hyatt Regency Phnom Penh

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (145)
The price is €164
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hyatt Regency Phnom Penh

About this property

Shangri-La Phnom Penh

Luxury hotel with 3 restaurants connected to a shopping center in Phnom Penh
This hotel features 3 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and 24-hour room service. Housekeeping is available on request.
Shangri-La Phnom Penh offers 303 air-conditioned accommodations with minibars and safes. Accommodations are furnished with single sofa beds. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
With your stay at Shangri-La Phnom Penh, you're connected to a shopping center and just a quick walk from Riverside. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute walk from Riverside and a 1-minute drive from Cambodia-Vietnam Friendship Monument
Shangri-La Phnom Penh offers its guests a children's pool, an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. 5 meeting rooms and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 12379 square feet (1150 square meters) and includes conference space. The luxury Shangri-La Phnom Penh also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Shangri-La Phnom Penh has 3 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 29.43 for adults and USD 14.71 for children
  • 3 restaurants
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (12379 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 110
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 80
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Portable shower seat
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 96
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Single sofa bed

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Phnom Penh

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 29.43 for adults and USD 14.71 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shangri-La Phnom Penh Hotel
Shangri-La Phnom Penh Phnom Penh
Shangri-La Phnom Penh Hotel Phnom Penh

Shangri-La Phnom Penh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience. Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 1 night in Jan 2025

10/10 Excellent

ivette

Stayed 1 night in Jan 2025