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River Star Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for River Star Hotel

Deluxe Double Room, 1 Bedroom
Terrace/patio
Interior detail
Breakfast area
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
#185, St. 118 Corner Sisowath Quay, Riverside, Phnom Penh
  • Riverside
    1 min walk
  • Old Market
    4 min walk
  • Phnom Penh Night Market
    5 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    27 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Pool

CHECK inn Phnom Penh Royal Palace

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (13)
The price is €72
for 1 night
includes taxes & fees
9 Dec - 10 Dec
CHECK inn Phnom Penh Royal Palace

About this property

River Star Hotel

Hotel with a 24-hour business center, steps from Riverside
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, concierge services, and dry cleaning. All 30 rooms offer free WiFi, minibars, and LCD TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.
River Star Hotel offers 30 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at River Star Hotel, you're just a quick walk from Riverside. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This comfortable hotel has 30 rooms. Each room includes amenities such as free WiFi and an LCD TV.
  • Air-conditioned accommodations with LCD TVs, minibars, and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Riverside and 12 minutes by foot from Royal Palace
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at River Star Hotel.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Khmer, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

RIVER STAR
River Star Hotel Hotel
River Star Hotel Phnom Penh
River Star Hotel Hotel Phnom Penh

River Star Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 67 reviews" "
Rating 8 - Good. 21 out of 67 reviews" "
Rating 6 - Okay. 27 out of 67 reviews" "
Rating 4 - Poor. 8 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Erich

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great location but???
Great location but the hotel needs lots of deferred maintenance.
Stayed 1 night in Dec 2019

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissapointing
Bed was ok batroom could with a bit of maintenance. I could!'nt switch off all the lights had to unscrew the bulb on one but the other wouldnt turnoff the safe woudn"t close i told them 3 days running and gave up the service not the best. I woudn't stay there again.
Stayed 8 nights in Nov 2019

8/10 Good

CLD, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and room upgrade for nominal fees. Breakfast could improve as it is limited. Strategic location with many pubs nearby.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff had no idea. Totally unorganised. Couldn't get the room i booked. Couldn't work out that i paid when i booked online. Rooms on the top floor leaked when it rains and had to move out of them. Very old and desperately needs renovation. Wallpaper peeling off. Windows so dirty you cant see out of them. Had to ask 3 times for a jug to boil water. And the list goes on.
Stayed 3 nights in Jul 2019

4/10 Poor

Joil

Liked: Staff & service
Disliked: Cleanliness
Room no 301 the toilet bowl is blocked and report lodge but nothing have been done
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The service is OK, but the room is terrible dirty - filthy condition. Cigaret but was on a bathroom floor, floor is dirty and sleapery. It was a good think we were staying there just for few hours, mainly to use a bathing and keep a luggage in a safe place. I'm sure the bed was full of surprises as well, great thing we haven't use it. Sheets were not fresh just by looking at.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2019

6/10 Okay

Ben YewChow

Liked: Room comfort
basic & acceptable .
basic & acceptable
Stayed 1 night in Mar 2019

6/10 Okay

Ben YewChow

Liked: Room comfort
Htl needs a major make-over.
Typically like most Asian hospitality, the staff are helpful, polite & accommodating attitude.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

The room was quite old . Some of facilities were broken . That was OK on the whole .
Stayed 4 nights in Mar 2019

6/10 Okay

prakash

Liked: Staff & service
Disliked: Property conditions & facilities
It’s a good hotel! Needs a reference. Everything’s is so old
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property did sit on riverside but you better be ok about the noise. Cleanliness not great but for a one night stay it was ok. Had instant coffee in room which was nice and hot water. To know where you are and how much you pay, it was expected.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bare bones no frills
Stayed 2 nights in Jan 2019

8/10 Good

Rubendran

Liked: Staff & service, room comfort
Not too bad
Not too bad
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The shortest stay ever
I stay for 10 mins and i check out ... what do you think?
Stayed 1 night in Aug 2018

10/10 Excellent

Phearum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good accommodation with a smiley face from staff. Feeling good to stay there for a night or more.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The room without window is quite stuffy, fortunately, ariconditioning is quite well:)
Stayed 1 night in Jun 2018

8/10 Good

Rubendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drainage always blocked
The drain in the toilet has to be fixed, i have stayed numerous times in this hotel, always have the drain blocked... please fix it

2/10 Terrible

tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not so good
don't buy the breakfast option paid for 2 but could only get 1 its cheaper to buy off of the regular menu I did not want more food which was pretty small portion just second cup coffee and they said no but I paid for 2 they charge 10 usd to have outside guest in the room if you sit down in the terrace you have to order food or drink cnat sit down for 15 minutes to do e mail

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Nice place to stay.... Only the shower was not in a good stage n make the water too slow. Water heater was very rusty but he a change after a complaint
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
can accept. but just so so. i will consider to come it again. but i will not recommend it to my friend. ............
Stayed 3 nights in Mar 2018

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
This is a great hotel i've stayed here 7 times always been comfortable and clean.the staff are wonderful and very helpfull and always got a smile.the location is the best right on the river front.seating area outside is great to have a drink and just watch the river and things going on.it's the only please i stay in phnom penh.they also have a mini mart on site ajoying the hotel really handy.

10/10 Excellent

RAJASEKAR, THANJAUVR, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It is closer to night market and other touristic attractions. Just on the banks of the river. Very nice staff. High value for money
Stayed 1 night in Mar 2018