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Landmark Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Landmark King Bed with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Landmark King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Poulo Wai Hotel and Apartment. During your stay, you're just a quick walk from Central Market. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, massages or aromatherapy at Airavata Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Central Market and Royal Palace
  • Airport pick-up, railway station and bus station shuttle shuttle service available for a fee

Poulo Wai Hotel and Apartment ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Poulo Wai Hotel and Apartment

Everyone (2)
5 out of 5

Posted by on 2 Aug 2024

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Comment from Hotel Management

8 Aug 2024 by Khea

Dear Marc,Thank you for your kind words! We're thrilled to hear that our staff's friendliness made a positive impact on your stay.We look forward to welcoming you back to Poulo Wai Hotel and Apartment in the near future.Best regards,Operation Team

4 out of 5

Posted by on 4 Jan 2024

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Comment from Hotel Management

18 Jan 2024 by Khea

Dear David,Warmest greetings from Poulo Wai Hotel & Apartment - A home welcome!Thank you so much for taking time to rate us. Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM

About the Poulo Wai Hotel and Apartment

Location #71-73, Street 174, Sangkat, Phnom Penh, 12208

Property Features

Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Phnom Penh Railway Station (1.6 km / 1 mi)
  • Property shuttles: Airport pick-up, train station pick-up, and bus station shuttle
  • Parking: Free self parking

Room Amenities

Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and a safe. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Poulo Wai Restaurant – This restaurant serves breakfast, lunch and dinner.

Piano Café – This coffee shop only serves light fare. Open daily.

White Lounge Restaurant & – This rooftop bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 6
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Poulo Wai Hotel and Apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

  • Car recommended
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poulo Wai And Phnom Penh
  • Poulo Wai Hotel Apartment
  • Poulo Wai Hotel and Apartment Hotel
  • Poulo Wai Hotel and Apartment Phnom Penh
  • Poulo Wai Hotel and Apartment Hotel Phnom Penh

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.